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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge, works well and quiet. Energy safe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge, tons of space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fridge thru the Best Buy Outlet. Have had it running for a few weeks now. No problems yet! We opted for the 5yr extended warranty, cause the internet said it was a good idea... I suppose it's good peace of mind. Anyway, awesome fridge! Glad we were able to save some money compared to new.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Jcw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of storage. Could use a light at ice and water dispenser. Ice is slow coming out and ice tub hard to access. Other than that nice fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank your review, JamesW. Let's get go ahead and check the settings of your refrigerator.

      A few factors can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Please see these links for details.

      Ice maker is not working - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01001942/

      What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
      https://www.youtube.com/watch?v=heJu7r3JqNc

      I highly recommend visiting this link for the reference guide:

      Test or reset your Samsung ice maker
      https://www.samsung.com/us/support/troubleshooting/TSG01207806

      How to maintain the ice maker in your Samsung refrigerator
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145067842) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Drawer functionality

    Rated 4 out of 5 stars

    Love the middle drawer feature!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing with the ice maker, wish we would have omitted that feature. It really takes up valuable space in the door storage since you only get 1 shelf that allows for larger items like gallon jugs. The middle drawer is very nice and is used a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so for. It's a very large refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite fridge I’ve ever owned! I’m a chef but purchased this for my home. It is truly excellent! We have members of our household with different dietary restrictions and the various compartments render it a dream keeping the fridge items separate. Beautiful look, easy (very!) to keep clean. Excellent fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend to buy this refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is okay, but not excellent as because within a year of usage i got dripping in ice machine as first water come out and then you get ice when pressing ice button. Very hard to clean the inside glass racks as removal is hard. But overall this is good product with expensive water filter replacement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your fridge always functions at its best, MPanchal. Let's help you. 

      We recommend following the resources below to rectify your concern with your ice dispenser and how to clean its glass rack. Please browse over the hyperlink and watch the instructional video for tips.

      Some water comes out when I try to dispense ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01109814/#some-water-comes-out-when-i-try-to-dispense-ice

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147101205, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    norma kyriss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my French doors on my new refrigerator. The freezer at the bottom is so large and the Shelf in the freezer is nice from putting stuff I use all of the time. I also like the middle drawer that you can use a refrigerator drawer or an extra freezer drawer. The gentleman who delivered my refrigerator was very nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Larger ice machine is a must. If you use the crush iced in the door watch as this often causes ice to stick in the door. Love having the freezer on the bottom. Freezer is a great size. I had a 24 year old refrigerator so this is definitely an upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! We love to hear that you're loving this refrigerator. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Thank you! Refrigerator I like this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty decent upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old fridge that we decided to upgrade. Found this online and got the open box at a discount. Have had it for a month and have not had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Refrigerator and freezer space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about the fridge is the wide open space. Coming from a traditional french door refrigerator, we dont miss the split in the middle. Flex zone is great for quickly grabbing lunch meats withoit opening the main door. Freezer has a great layout. Ewsy to store and move food around. Short story, we love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even know computers were down. Product was better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Perfect - exactly what we wanted for new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item, great price. Lots of room, added features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and how well it goes with all my other Samsung appliances. Not as spacious as I imaged it would be, especially the fridge. Overall a great addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my fridge, is super big, many drawers to put your groceries. Im really glad I decided to go for this fridge. Everyone who visits me is amazed on how beautiful it looks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited awhile to purchase this refrigerator. Old model had issues with the ice maker. I have no problems with this model Tons of space and it's gorgeous

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Very pleased for the most part.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about a month. Haven't had any problems with the icemaker as of yet. That was the reason I got rid of the old one. Kept freezing up on me. A known problem by Samsung. I did not get the extended warranty on this machine although I would have liked to. The Samsung refrigerator that we got the last time had an extended warranty of 5 years for $150. That paid off for me because, after 4 years, I got all my money back because I could not get service, at first for a month, and then I was canceled on the day of repair and rescheduled for another month out. So, if it was more than my ice maker not working and it was the refrigerator not working, I would have been out of a refrigerator for two months. Geek Squad warranty figured one month without a refrigerator was okay but two months was unreasonable and gave me a full refund. That was $150 invested in the extended warranty as a good buy. Now, on my new refrigerator, they wanted $450 for the same 5 year warranty. To me, that is too much and unacceptable. So, I did not get it. They must have had to do a LOT of repairs and so they jacked up the price accordingly. The one bad thing about this refrigerator is that, when you go to get ice from the dispenser, you get water leaking down onto your hand holding the glass each time. If it doesn't go onto your hand, it probably goes onto the floor. Must be some water left in the dispenser. This is very irritating. I also bought a "backup" very plain refrigerator that is half the price of this one just in case this thing craps out on me and I have to wait a month or two for a repair. Who can wait that long for a repair? You might not even be able to go to a store and buy a new one when you need it. It is just the crazy time we live in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity and style. The whole purpose of purchasing this style was so that we could use the third drawer for my husband to be able to dry age briskets prior to placing them on his smoker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has enough space for my family of 4 its just perfect.

    I would recommend this to a friend