Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2171 reviews
(2,171 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge, works well and quiet. Energy safe.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge, tons of space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought fridge thru the Best Buy Outlet. Have had it running for a few weeks now. No problems yet! We opted for the 5yr extended warranty, cause the internet said it was a good idea... I suppose it's good peace of mind. Anyway, awesome fridge! Glad we were able to save some money compared to new.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Jcw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has plenty of storage. Could use a light at ice and water dispenser. Ice is slow coming out and ice tub hard to access. Other than that nice fridge.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank your review, JamesW. Let's get go ahead and check the settings of your refrigerator.
A few factors can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Please see these links for details.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806
How to maintain the ice maker in your Samsung refrigerator
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067842) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Drawer functionality
Rated 4 out of 5 stars
Love the middle drawer feature!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing with the ice maker, wish we would have omitted that feature. It really takes up valuable space in the door storage since you only get 1 shelf that allows for larger items like gallon jugs. The middle drawer is very nice and is used a lot.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so for. It's a very large refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dream fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite fridge I’ve ever owned! I’m a chef but purchased this for my home. It is truly excellent! We have members of our household with different dietary restrictions and the various compartments render it a dream keeping the fridge items separate. Beautiful look, easy (very!) to keep clean. Excellent fridge.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Recommend to buy this refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is okay, but not excellent as because within a year of usage i got dripping in ice machine as first water come out and then you get ice when pressing ice button. Very hard to clean the inside glass racks as removal is hard. But overall this is good product with expensive water filter replacement.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, MPanchal. Let's help you.
We recommend following the resources below to rectify your concern with your ice dispenser and how to clean its glass rack. Please browse over the hyperlink and watch the instructional video for tips.
Some water comes out when I try to dispense ice:
https://www.samsung.com/us/support/troubleshooting/TSG01109814/#some-water-comes-out-when-i-try-to-dispense-ice
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147101205, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
norma kyriss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my French doors on my new refrigerator. The freezer at the bottom is so large and the Shelf in the freezer is nice from putting stuff I use all of the time. I also like the middle drawer that you can use a refrigerator drawer or an extra freezer drawer. The gentleman who delivered my refrigerator was very nice
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Larger ice machine is a must. If you use the crush iced in the door watch as this often causes ice to stick in the door. Love having the freezer on the bottom. Freezer is a great size. I had a 24 year old refrigerator so this is definitely an upgrade.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family! We love to hear that you're loving this refrigerator. ^Lo
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! Thank you! Refrigerator I like this refrigerator
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pretty decent upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old fridge that we decided to upgrade. Found this online and got the open box at a discount. Have had it for a month and have not had any issues yet.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Huge Refrigerator and freezer space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best part about the fridge is the wide open space. Coming from a traditional french door refrigerator, we dont miss the split in the middle. Flex zone is great for quickly grabbing lunch meats withoit opening the main door. Freezer has a great layout. Ewsy to store and move food around. Short story, we love this fridge.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service even know computers were down. Product was better than expected.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect - exactly what we wanted for new home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item, great price. Lots of room, added features
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and how well it goes with all my other Samsung appliances. Not as spacious as I imaged it would be, especially the fridge. Overall a great addition to my kitchen.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Just perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with my fridge, is super big, many drawers to put your groceries. Im really glad I decided to go for this fridge. Everyone who visits me is amazed on how beautiful it looks
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited awhile to purchase this refrigerator. Old model had issues with the ice maker. I have no problems with this model Tons of space and it's gorgeous
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Very pleased for the most part.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a month. Haven't had any problems with the icemaker as of yet. That was the reason I got rid of the old one. Kept freezing up on me. A known problem by Samsung. I did not get the extended warranty on this machine although I would have liked to. The Samsung refrigerator that we got the last time had an extended warranty of 5 years for $150. That paid off for me because, after 4 years, I got all my money back because I could not get service, at first for a month, and then I was canceled on the day of repair and rescheduled for another month out. So, if it was more than my ice maker not working and it was the refrigerator not working, I would have been out of a refrigerator for two months. Geek Squad warranty figured one month without a refrigerator was okay but two months was unreasonable and gave me a full refund. That was $150 invested in the extended warranty as a good buy. Now, on my new refrigerator, they wanted $450 for the same 5 year warranty. To me, that is too much and unacceptable. So, I did not get it. They must have had to do a LOT of repairs and so they jacked up the price accordingly. The one bad thing about this refrigerator is that, when you go to get ice from the dispenser, you get water leaking down onto your hand holding the glass each time. If it doesn't go onto your hand, it probably goes onto the floor. Must be some water left in the dispenser. This is very irritating. I also bought a "backup" very plain refrigerator that is half the price of this one just in case this thing craps out on me and I have to wait a month or two for a repair. Who can wait that long for a repair? You might not even be able to go to a store and buy a new one when you need it. It is just the crazy time we live in.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage capacity and style. The whole purpose of purchasing this style was so that we could use the third drawer for my husband to be able to dry age briskets prior to placing them on his smoker.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it has enough space for my family of 4 its just perfect.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend

















