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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. ITS EXCELLENT FOR THE PRICE WORKS WELL THE ONLY DOW IS THE WATER FILTER THE PART ON THE BUTTON COULD BE BIGGER LARGER ITS HARD BECAUSE WHEN THE KIDS ARE GETTING WATER ITS A CONSTANTLY SPILL BECAUSE IT IS SO NARROW IT COULD BE MUCH BETTER

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious. Great lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this stainless steel fridge from a 2 door French door fridge which I struggled with to fit items in the freezer. I like that this new fridge has compartments that open without interfering with the other doors. Easy to slide open and the lighting is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what we wanted. Lots of space and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Enjoying my new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice and is the perfect size for my kitchen. So far it's working as advertised and keeping my food fresh. The ice and water dispenser is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. U have to replace filter every 6 months but itherwise its great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! It is perfect for our family! It has lots of room. I love the drawer that can be a fridge or freezer compartment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room, works great. The only reason I gave it for not five stars is because the shelves are very difficult to remove to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I need a refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people are very unprofessional refrigerator, broke down and they didn’t wanna install the new one. Our pick up the old one. But the refrigerator is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Middle drawer is a must have. Water and ice work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is finger print resistant, I like the flex zone drawer, you can keep wine and it keeps it at that temperature 41 or you can keep meat at another temperature or even other temperature for different foods.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. No issues found. After installation, water dispenser was dripping water. Searched online and found that you are supposed to drain 3 gallon of water and did that. Problem no more. No other issues yet. Only had it for less than a month. Time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A downgrade from the 9 year old model it replaces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought we were buying the same refrigerator as we had nine years ago and expected some upgrades. We received the opposite. The refrigerator and freezer seem to work fine but other items have been downgraded from our previous 28' four door/flexzone refrigerator. The following are the disappointments: The interior shelves are not as adjustable as the previous model. All of the shelves are the same as in the previous model but the left side shelf can only be placed in one spot because, instead of a place to hook the bracket, there is a small ledge built into the side for the left side support instead of a wall track. The right side middle shelf can be put in two locations but the third, lowest location is no longer available because of the same molded support in place of a wall track. The door bins are much smaller than before. I took the bottles and jugs out of the old refrigerator and could not put them back in the new bins. For example, I could put a gallon container and two 2-liter bottles in the bottom right side bin. Now the bin will hold the gallon container, one 2-liter bottle and a smaller bottle only. The freezer section in the old unit had a removable shelf built into the door. It was perfect for smaller items up to about 5 inches wide and up to the width of the freezer. It was where I put things I didn't want falling in with the main freezer section or items that I accessed frequently like ice cream sandwiches, an ice pack or a frozen water bottle. The new freezer has a place with protrusions that could hold a tray as the old one did but there is no tray. The result is wasted space and a need to dig around in the main section for those items. The last item is the water/ice dispenser light. THERE IS NONE. While there is a lens for the light built in under the dispenser chute, there is no light installed. I verified this with Samsung after about a half hour on with technical support. I often used the the light as a nightlight on the previous refrigerator and all others I have owned with ice and water in the door. At a minimum it kept me from turning on a light adjacent to the refrigerator in a dimly lit kitchen when I drew water or ice. This is a problem with any dark container you use as you cannot see how full it is. MAJOR Disappointment. If I had realized these shortcomings, I would not have purchased this model. Otherwise it is a capable refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in both the refrigerator and freezer. Love the flex drawer. The water/ice dispenser came with a bit of cosmetic damage so we are currently waiting for a new door. Overall i really like the looks of this unit and am excited to have the whole matching set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to work, nice looking, really big

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love the FlexZone Drawer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the flexzone drawer before buying this, but now I love it. When I host family nights, I can put all the kid drinks in that drawer and I don't have to worry about them leaving the fridge doors open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra drawer on this refrigerator. I keep drinks in it and avoid opening and closing the bigger door several times a day. The freezer space is well organized and spacing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is very spacious and exactly what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of storage for food and drinks. I wasn’t installed the water feature, so we don't have ice or tap water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say the only knock on this fridge in the space inside. There are a bunch of "nooks" that are too tiny to put anything and seems like a waste of space. Otherwise, very much like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped me was great and I got an awesome deal on the refrigerator I bought I save $2400 that’s the best deal I have got in my life thanks to best buy

    I would recommend this to a friend