Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,171 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Replaced my older Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced same style 30 CF Samsung 4-French door unit with this model due to problems with the ice maker and compressor on the old unit. Got an excellent deal on the price and delivery/installation was also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    love the drawer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flex drawer is so convenient, I use it for cheese and sandwich meats, my mom has a fridge like this as well and uses it for water bottles, fruit drink pouches and soda. I love that you can rearrange some of the shelving inside to accomodate larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top of the line/ awesome price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my refrigerator it is very nice looking and has more features that I could ever imagine. Up and running within an hour along with my stove delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Combo!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Love how spacious it is and the extra drawer. Only downfall was Our freezer didn't work for the 1st few days And when contacting Best Buy we were told we had to go through Samsung. Freezer started working before Samsung could come fix it???

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Refrigerator Just Missing Parts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome. Would have been nice if it came with all the pieces. The freezer tray was missing and we called and of course Best Buy said it was a Samsung problem and Samsung said it was a Best Buy problem. Only option we had was to have them bring a new refrigerator out in a few days and send back this one. Problem there is we needed to keep our food. Even if they would have brought out the new one you wouldn’t have enough time to get it cold enough for food. Frig is great just make sure yours has all the parts.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    like %100

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size large refrigerator with middle drawer for fresh produce/cheese. Freezer size is ok. Ice-water dispenser in door makes crushed or cubed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator keeps food cool and has an excellent freezer. Good space for food storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice. Ice machine crushes ice even on whole cube mode. Also squirts a bit of water out before dispensing ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would first talk about BestBuy, just awesome. There is no other word to talk about Bestbuy service and especially in this current Covid situation. We have ordered many things from other retailers but no one delivered on time as promissed. Refregirator is very spacious and excellent product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing bulb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying the same exact refrigerator, but it turns out there is no bulb in the dispenser unit. I had a technician come out and he told me they stopped making them partway through with the light. There is a place for the bulb, but no bulb in it. I’m not real happy about that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Loretta,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Sleek modern style with cold wine beer drawer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the refrigerated separate drawer feature for a long time. I love having wine and beer chilled and ready to enjoy the sunset. I only wanted the standard stainless steel but it was on 2 month back order. The black stainless was in stock and I’m so glad I went with it bc it compliments my dark gray granite counter tops. We call this one the sexy fridge. The ice production amount is much better in this model than previous models. However, the size of ice is not uniform. Note ONLY use a lint free cloth to clean this one. No stainless steel sprays or wipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. Three drawers works well for us. Great price from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung 28 cu. ft. 4-Door French Door Refrigerator installed on 6.3.2022, and so far, it has exceeded my expectations. It has performed perfectly. Hopefully I can say the same thing this time next year!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good refrigerator have good capacity cooling is also good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what the family needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a side by side Samsung refrigerator for 13 years before it finally broke. I made sure our next refrigerator is a Samsung again , this time We opted for the 4 door French door. It’s roomier and things/foods are easier to grab. I can be happier with our new Samsung refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product is great despite the delivery issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of the item and getting it resolved was a hassle until we finally got to talk to a supervisor who got us rescheduled. Once delivered we found a dent but Best Buy offered to replace it or give us a gift card. We took the gift card. The product has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of flexable space. Freezer easy to reach. Well liit

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the space we need behind the french doors and the separate drawer for additional refrigerated items. The bottom drawer freezer is deep and can hold plenty of frozen food.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this refrigerator it's bigger than what I had before and the middle drawer makes it easy to keep items separated that you don't want in the main fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My 4-door

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this 4-door on Tuesday. So far it is working well. I takes a while for the ice maker system to kick in per the manual. However, it is now doing great.

    I would recommend this to a friend