Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2171 reviews
(2,171 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 2 out of 5 stars
What the...?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually a fine refrigerator, deserving of a 5-star rating. Great quality and storage. However, Samsung for some unknown reason decided to omit the connection of the ice / water dispenser light, so I mark it down. If it was dark in the room, it was necessary to turn on the kitchen's light, use my iPhone flashlight, or fill it by ear listening for the sound of a full glass. We contacted Geek Squad. They took a look at it, checked the connections and settings. The technician contacted Samsung support. Support told him at first that it had a dispenser light, but paused, put him on hold to check with his manager regarding a solution. Support guy came back and said this model no longer includes a dispenser light. The light is actually there in the dispenser assembly, but is not being connected. This is a small thing, but it's a big thing when Samsung decides to leave off a basic feature for this level of fridge, which was listed in the model's online specifications. So, we returned this fridge and exchanged it for another maker's model, which has a dispenser light, plus similar, as well as some additional features.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Baral.
We're pleased that your refrigerator got replaced. We appreciate you sharing your overall experience with the unit.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145018626), which will help our team pull up your information.
Have a great day.
Melardo
Rated 5 out of 5 stars
Nice and cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung refrigerator died and I got this one refrigerator. I love everything about it except for the storage tray that is NOT included in the freezer drawer. It keeps food cold and my items frozen. Water also comes out nice and cold.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
I love this ítem. It's so space and pretty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has several super spacious compartments. Its middle drawer is ideal for cheeses, hams, and snacks. It is one of the best buy that I have made in the store. The freezer is large and comfortable. I recommend it.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great for a family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room for a family. We like the 4th drawer and the flexibility of using it for beverages, deli items, etc....cutting down in opening the main area of the fridge to get things which will be used often.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Easy Peasy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I have ever had. Love how you can compartmentalize the items in the frozen areas. I have meat section, veggie section, bread section, milk section.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Quality for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a lot about the refrigerator I wanted to buy for my kitchen remodel.. For my budget this was was the best value. When I went to the store to check it out, it met and exceeded all my expectations.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, love it, very easy to used, the drawers are big and has a lot of space specially for galón of milk. This refrigerator is very quite and very easy to clean .
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
New ref
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has huge storagesfor food. The three doors are very convinient to segregate food. Its easy to install.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Refrigerator is a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Good space. Awesome delivery and install team. Would be nice if ice maker had light on door
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appliance but two days after the ìnstall, no response to fix it.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good model refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Product. Still working after 3 years of service.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
State of the Art refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it has a very large space capacity, nice shelves and plenty of freezer space also.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Drawer functionality, Size
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator!! The black stainless is so clean looking. The drawers are big and we love the sliding shelf.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
Rated 1 out of 5 stars
Icemaker Problem
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upside: good design, running quiet, good price Downside: icemaker not working The icemaker started inconsistently dispensing ice cubes within 6 months. After 2 repairs [by Samsung service contractor] for the same problem, the icemaker totally stopped dispensing ice. Warranty expired. I would NOT recommend this product.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JL1800, I see that you are experiencing a reoccurring issue with your ice maker in your Samsung Refrigerator and know how frustrating that can be. I would like to provide you with our best practices to help keep your machine operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143406863. We thank you for being a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
FLEX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly didn’t know what fridge I wanted at the beginning of looking. Walked in and immediately fell in love. I was wowed by the idea of a “Flex Zone”. By far the best thing about the fridge.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung with flex zone drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overview this fridge is very good, the reason I give 4 stars for this fridge , it’s a bit slow to get ice cube compare with the older one.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love the new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the new fridge except for the ice maker. Takes to long for the auger to get going & release the ice through the door. Love the flex drawer.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Roomy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves the new fridge its has so much room to fit everything and the kids have there own personal drawer for there snacks! The refrigerator also has a sensor if the door is opened to long for the kids to close it.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually like small bridge but this one caught my eye and I love the space and especially in freezer compartments. Fully satisfied with the space.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, but missing a brace for small shelf
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend

















