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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,171 reviews
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    What the...?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a fine refrigerator, deserving of a 5-star rating. Great quality and storage. However, Samsung for some unknown reason decided to omit the connection of the ice / water dispenser light, so I mark it down. If it was dark in the room, it was necessary to turn on the kitchen's light, use my iPhone flashlight, or fill it by ear listening for the sound of a full glass. We contacted Geek Squad. They took a look at it, checked the connections and settings. The technician contacted Samsung support. Support told him at first that it had a dispenser light, but paused, put him on hold to check with his manager regarding a solution. Support guy came back and said this model no longer includes a dispenser light. The light is actually there in the dispenser assembly, but is not being connected. This is a small thing, but it's a big thing when Samsung decides to leave off a basic feature for this level of fridge, which was listed in the model's online specifications. So, we returned this fridge and exchanged it for another maker's model, which has a dispenser light, plus similar, as well as some additional features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung refrigerator died and I got this one refrigerator. I love everything about it except for the storage tray that is NOT included in the freezer drawer. It keeps food cold and my items frozen. Water also comes out nice and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    I love this ítem. It's so space and pretty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has several super spacious compartments. Its middle drawer is ideal for cheeses, hams, and snacks. It is one of the best buy that I have made in the store. The freezer is large and comfortable. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for a family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for a family. We like the 4th drawer and the flexibility of using it for beverages, deli items, etc....cutting down in opening the main area of the fridge to get things which will be used often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever had. Love how you can compartmentalize the items in the frozen areas. I have meat section, veggie section, bread section, milk section.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Quality for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot about the refrigerator I wanted to buy for my kitchen remodel.. For my budget this was was the best value. When I went to the store to check it out, it met and exceeded all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, love it, very easy to used, the drawers are big and has a lot of space specially for galón of milk. This refrigerator is very quite and very easy to clean .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New ref

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has huge storagesfor food. The three doors are very convinient to segregate food. Its easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Refrigerator is a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good space. Awesome delivery and install team. Would be nice if ice maker had light on door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appliance but two days after the ìnstall, no response to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good model refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product. Still working after 3 years of service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    State of the Art refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it has a very large space capacity, nice shelves and plenty of freezer space also.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator!! The black stainless is so clean looking. The drawers are big and we love the sliding shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Icemaker Problem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upside: good design, running quiet, good price Downside: icemaker not working The icemaker started inconsistently dispensing ice cubes within 6 months. After 2 repairs [by Samsung service contractor] for the same problem, the icemaker totally stopped dispensing ice. Warranty expired. I would NOT recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JL1800, I see that you are experiencing a reoccurring issue with your ice maker in your Samsung Refrigerator and know how frustrating that can be. I would like to provide you with our best practices to help keep your machine operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/
      If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143406863. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    FLEX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn’t know what fridge I wanted at the beginning of looking. Walked in and immediately fell in love. I was wowed by the idea of a “Flex Zone”. By far the best thing about the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung with flex zone drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overview this fridge is very good, the reason I give 4 stars for this fridge , it’s a bit slow to get ice cube compare with the older one.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Love the new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the new fridge except for the ice maker. Takes to long for the auger to get going & release the ice through the door. Love the flex drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Roomy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves the new fridge its has so much room to fit everything and the kids have there own personal drawer for there snacks! The refrigerator also has a sensor if the door is opened to long for the kids to close it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like small bridge but this one caught my eye and I love the space and especially in freezer compartments. Fully satisfied with the space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, but missing a brace for small shelf

    I would recommend this to a friend