Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Nothing is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like useless shelf behind ice maker door. It only can hold a hershey syrup container. do not like white ice cubes . I also get some crushed ice in cube mode. Love the flex drawer.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. It has so much space for all my groceries. I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Great job.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it had it 9 years still working love the middle drawer. Ice maker not the best everything else is great
I would recommend this to a friend Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food cold. I like the three zone cooling so I can keep “beverages” just above freezing without other food getting too cold. And the freezer makes ice.
I would recommend this to a friend- Pros mentioned:Overall performance
Dream refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. Got it open box and runs well with no issues
I would recommend this to a friend As a first time user of this a very convenient ap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for my mother! Very nice. Convenient for persons of short stature no problems accessing freezing compartment. Excellent storage! No more ice trays. Easy to clean.
I would recommend this to a friendHome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge space is great a lot of value for your money
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis is an amazing refrigerator, can'e say enough about how happy we are we bought it. And the Best Buy rep went above and beyond to help me. Thank you
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price. Just question the durability. Time will tell, but as of now it is excellent.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! The drawer is perfect for often used items and saves having to open main doors Ice maker is very good with large size cubes and makes a lot of ice
I would recommend this to a friend - Pros mentioned:Design
new fridg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we hoped it would be. Functionally outstanding, visually beautiful (my opinion).
I would recommend this to a friend - Pros mentioned:Drawer functionality
Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge. We've had it for a month and no issues. I love the extra drawer. Ice maker and water dispenser work great. Exactly what we needed!
I would recommend this to a friend - Pros mentioned:Design
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really do enjoy looking at this fridge doesn’t seem to be as fingerless spotless as they say but it does wipe down easily I love the picture that’s included with her water
I would recommend this to a friend - Pros mentioned:Drawer functionality
Love our Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator, it has a ton of room and the flex zone drawer is great for those quick to grab items
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great! Love all the storage space.
I would recommend this to a friendBest Buy…Best Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting 7 months on another company to replace our refrigerator, a friend suggested I check out Best Buy for dependable products and amazing service. So we did…best decision we ever made! We purchased a new Samsung refrigerator. The delivery and service was prompt and awesome. We are very happy with our purchase and plan to buy all our needs at Best Buy.
I would recommend this to a friend- Pros mentioned:Drawer functionality
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like he fridge. You definitely loose shelf space and door space with the ice maker but the flex drawer helps.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Phil, I want to congratulate you on your new Samsung Refrigerator and thank you for pausing your day to review our product. We are pleased to know you are enjoying your new machine. We are happy to welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Drawer functionality
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to keep clean and a lot of room. Like extra drawer for drinks
I would recommend this to a friend - Cons mentioned:Ice maker performance
Ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works thats about it. Ice maker had an issue in 1 yr 3 months. Luckily they fixed it for free including replacing the ice crusher motor. Would I buy an another Samsung appliance? NO WAY. Oven range & microwave had issues. They should stick to making TVs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ashhegde, I understand that you have some concerns with your Samsung Refrigerator Ice maker and would like to offer some help. We know this can be frustrating but would like to make sure that you are always getting the best performance. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143421406. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautifull .good work.best buy product one of the best.
I would recommend this to a friend