Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,141 reviews
Pros mentioned:
Flexzone drawer
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love flex and easy to use it , great refrigerator, spacious freezer
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not 5 stars bc we’d only had it maybe a month, & Samsung had to come out to my home twice to service it! It is still leaking but once fixed, I’ll be happy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator, only draw back is the freezer door bin that's on the inside of the door is not included and can't seem to find it to order. This bin/shelf adds enough space that it should be included.
We understand the importance of having a reliable refrigerator at home. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
Please provide us with this reference number (1150652422) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Pros mentioned:
Flexzone drawer, Spacious
Rated 5 out of 5 stars
No complaints!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can honestly say it wasn't my first choice but I'm so happy how things worked out. Very spacious! Questioned the middle drawer at first but I love it as my bread and deli drawer.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Water Dispenser light
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge is overall great, but disappointed that the listing says it has a water dispenser light, but my fridge does not have one. How would I go about getting on or should mine have come with it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice refrigerator, same style as the one we replaced. This one has a very simple ice maker, like how the handles tilt up when you pull on them. Install company was great, we had 4 items and everything went well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge! Freezer is spacious and easy to organize. The fidge is easy to organize. The only drawback is the small door tray that goes near the ice maker. It's too narrow to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thankful for the honest, quick, PROFESSIONAL delivery!!! Not enough space to write what we went through with Costco for over a month and Best Buy followed through flawlessly!! Absolutely love my new refrigerator (yep, this is adulting at its finest) Will forever buy all my appliances at Best Buy! ❤️
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our new Samsung fridge. We had a similar size for our old fridge but our new Samsung is much better designed and some how fit more food. The compartment layout was great. Installation by Best Buy was right on despite not been in easy 2nd story kitchen location.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this product back in May....long story short, I am now on my 3rd unit. The first was swapped after 5 days because the freezer wasn't keeping temperature. The second, I just received notice from Samsung that it is unrepairable, We noticed there was condensation over everything and our food was getting moldy quickly. After some investigation, the unit was blowing 84 degree air out the back vents (see pic). These temperature swings caused everything to have condensation. In order to keep the food cold, I need to set the refrigerator to the lowest setting. The tech said the inside temp was 8-10 degrees above the setting.
The worst part is dealing with Samsung support. It has been a week and they said they are still reviewing my issue, despite the fact that the tech got confirmation it was unrepairable. Now I get to wait 2-3 more weeks to get another. I requested another but they said since Best Buy swapped it, they didn't have a record of it so they couldn't count that as a failure.
The unit itself was ok, but if it doesn't keep a constant temperature, what good is it? At least the fingerprint resistant finish is nice.
Thank you for sharing your experience with us, Mark. We are pleased to hear that you're already in the process of getting this resolved and will use this feedback to better the Samsung experience in the future. ^Lo
Cons mentioned:
Ice maker
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator was purchased for its slate color primarily, but is performing well. My one concern is that the drip trough under the water dispenser was not designed well. It tilts outward. If water drips, it will run down the front of the refrigerator. This happened several times after it was first installed, but has stopped now.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
I love my new refrigerator!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator! I can open the doors and see everything that’s in there. The lights inside I like stage lights! Everything can be so organized. And I love the Tuscan color.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Love this refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is very spacious and I love it..