Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Can only recommend! Service was very good!
I would recommend this to a friend - Pros mentioned:Design
The best refrigerator ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator! The quality, storage, design!!
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a LIFE CHANGING fridge!! Fits everything I need plus more!! I couldn’t ask for a better fridge. The water it makes is also great too.
I would recommend this to a friend Samsung refrigerators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is incredibly slow to dispense. Shelving is tight. Otherwise hopefully a good product.
I would recommend this to a friendAwes9me fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge! It is beautiful, has a ton of space, and the water taste great from the door. Would buy again in a heartbeat.
I would recommend this to a friend- Pros mentioned:Capacity
Love this refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once we receive it, fell in love with it. Big miscommunication with delivery!!!! Spacious I can meal prep for the week. Easy to clean No Regrets
I would recommend this to a friend Refrigerator for big family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up Instructions. Received refrigerator in the afternoon and the refrigerator and freezer was up to temperature by the next morning. Unique mid door storage.
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it 3 weeks but so far I love it. Works great, has nice features and is attractive in my kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
New Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. The freezer section seems so much bigger than my side by side was .
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a excellent product working good is great look beautiful in my kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Simple & Elegant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple & Elegant. Large space. Flexi options. Love It.
I would recommend this to a friend - Pros mentioned:Capacity
Love this fridge.. I especially like the extra dra
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge.. I especially like the extra drawer. It holds drinks and snacks for easy access
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been a good product and the delivery service was excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can one say...we are very happy with our purchase
I would recommend this to a friend - Pros mentioned:Drawer functionality
Nice roomy refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite feature of this refrigerator is the flex drawer. We store our frequently used items in there. The freezer drawer is very spacious.
I would recommend this to a friend Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge. there is plenty of room to store whatever you need.
I would recommend this to a friendNot the best buy... No pun intended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this fridge. The filter is very hard to put in and the fridge is extremely difficult to clean. You're not able to lift up the bottom layer right above the draw pull it out and clean. That means, if anything spills there you're screwed and it stays there forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GlenvilleB,
We understand the difficulty of inserting the water filter and cleaning the refrigerator. We're here to help.
We recommend checking the link below to learn more about replacing the water filter. There are also hyperlinks attached to this resource and a video you can watch from start to finish for other helpful tips.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Below is a link to the refrigerator cleaning guide.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148373516) to help our team pull up your information when you message us.
Thank you.
-Angelica
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Sumsang refrigerator is great very low noise when its running
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my 4-door French Samsung Refrigerator. It not only looks great, but it has a lot of features.
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing, we have had bad experiences with our last fridge and so far this fridge is amazing!
I would recommend this to a friend