Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work we like it no more word about that all
No, I would not recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room and the flex space is great. The ice maker works well but the water dispenser is a little slow.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice refrigerator lots of space nice color
I would recommend this to a friend Samsung Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Fridges do it again! This refrigerator is quiet and uses little to no electricity.
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Ice maker performance
Frank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is very good and good quality. Shelves adjust well and freezer large. Only thing I don't like is ice maker. Distributes ice thru door but can get ice from machine with hand. That is a bad feature Forman expensive and nice quality refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Frank, I appreciate you taking the time to share your feedback for your new Samsung Refrigerator. I am glad you are loving the quality of the unit. We thank you for choosing Samsung in your home. ^Brad
New Refrigerator is the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the different compartments . Grandkids have there very own drawer! And the way the shelves move if you need more room. AWESOME
I would recommend this to a friend- Pros mentioned:Overall performance
Lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok getting to understand how it works I just love it
I would recommend this to a friend I am not a happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a refrigerator no problem on delivery day. They tell me refrigerator too tall my cabinets need to be cut. I pay somebody $250 to cut my cabinets at the top so the refrigerator could fit OK second driver comes out to install. It tells me the refrigerator is too tall. I need to buy a smaller refrigerator OK the third driver come out to install the refrigerator. If it’s right in he said the cabinets didn’t need to be cut. I have room at the top between the cabinets in the refrigerator and they had me cutting my cabinet off. I talked to Bruce about this problem. I also talked to the system manager at the store. No one has gotten back in touch with me. That’s my problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ruby E,
To better assist you with this installation experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Leo
- Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love the flex drawer! The ice dispenser is a little messy . The delivery and set up crew were great explaining the setting and features!
I would recommend this to a friend - Pros mentioned:Drawer functionality
FlexZone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, the FlexZone is a cool and great addition. The stainless steel is gorgeous.
I would recommend this to a friend - Pros mentioned:Overall performance
good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator. it was an upgrade to my old one. so far so good
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new refrigerator. Love the FlexZone Drawer. It is so convenient for bottled water/soft drinks.
I would recommend this to a friend- Pros mentioned:Size
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious. Exactly as description with only issue is tall items you lose one shelf space
I would recommend this to a friend Love my new refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Fingerprint resistant stainless steel is my favorite feature. Surprisingly ample freezer space.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely much more than I expected. Great refrigerator by Samsung. Extremely happy with my purchase. Highly recommend.
I would recommend this to a friend We love our new refrigerator!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a New fridge asap and checked Best Buy, we found a great sale on the tail end of 4th of July! So we also happened to find a model with French doors and snack tray-temp controls we were looking for. A month later we are ver happy with this fridge!! Very well lit. Maybe only negative is we spilled something and took apart drawers, glass shelving and had to look at videos online how to accomplish this. Did it successfully with no problems, just took a little time and patience to do it without breaking anything.
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with tons of storage! The smudge resistant stainless steel is very nice with a household of five kids
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a great fridge My only complain is the crew that went to install my fridge. No courtesy at all messed up my front and back door .
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery. Very respectful and careful indeed.
I would recommend this to a friendGood product, weak tech support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good on the refrigerator. After a month, the ice maker problems that some other reviewers have noted on this model haven't surfaced. Almost exchanged it due to a couple of very minor issues that would have been easily resolved with competent tech support. Which Samsung doesn't seem to have. They're friendly and eager to help, just don't know much about the product.
I would recommend this to a friend