Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife freaking loves this refrigerator. sometimes when we put stuff in it it gets really cold.
I would recommend this to a friendExcelent fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge the the middle drawer is fantastic for beverages or platters
I would recommend this to a friendFlex zone drawer and shelves are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works perfectly, I love the extra drawers and flexible shelving.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is just perfect. It's spacious, soundless
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Wally, congratulations on finding the perfect Samsung Refrigerator. I appreciate your feedback just as much as you enjoy the space of the unit. We thank you for choosing Samsung in your home. ^Brad
Samsung 28 cu ft Refrigerator - Great Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new refrigerator. Stylist and looks great in the kitchen.
I would recommend this to a friendSo far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The only issue is that the ice maker is slightly noisy.
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It has all functions that we require. I was surprised as to how much food it will hold.
I would recommend this to a friendgood brand and good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am very satisfied with this product. it has a lot space for everything.
I would recommend this to a friendLarge Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer holds enough ice cream and frozen treats for the whole gang for several days!
I would recommend this to a friendGreat Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, plenty of storage and we use the middle for our kids snacks.
I would recommend this to a friendDesign great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is fingerprints on it...its not stain resistant.....but product is good
I would recommend this to a friendIce maker is problematic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this refrigerator for 6 months and over the last month we've had issues with the ice maker freezing up and not dispensing ice. I purchased the Geek Squad extended warranty and getting in touch with Geek Squad has been a nightmare. I spent 20 minutes in an online chat room waiting for the agent to give me direction as to what to do. He/She didn't help me at all other than to thank me for being a Geek Squad Warranty member and then told me I'd have to call the 1-800 number to set up an appointment!!! I've been on hold with Geek Squad for 25 minutes and still no agent in site. I think 6 months of ownership is a bit early for this level of frustration with a NEW appliance!!!
No, I would not recommend this to a friendstill getting use to it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space for everything. Like the bottom freezer it all works for us.
I would recommend this to a friendSpacious refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious fridge. Middle drawer is convenient once you know what to put in it.
I would recommend this to a friendDoes the job and more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of space on the inside without being a huge fridge overall. Flex zone is a good addition
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful perfectly created modern refrigerator with extra drawer for temperature control
I would recommend this to a friendCool Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well. Enjoying the performance and the look of it.
I would recommend this to a friendHuge inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for middle size family use. Inside is huge. Can fit a whole grocery store
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great fridge! Has the water cubbed ice and crushed ice and is a great size for everything you need.
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the water dispenser and the ice maker. The water dispenser flashed water from time to time. The ice maker does not do a good job in dispensing churched ice. Our previous 15 year old fridge did a better job in dispensing crushed ice and water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience to the refrigerator ice maker and water dispenser. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144530650
Thank you for choosing Samsung. Have a great day.
-Trisha-
