Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Valley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my refrigerator. I don't have any problem so far so good.
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great fridge! Has the water cubbed ice and crushed ice and is a great size for everything you need.
No, I would not recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the space this gives me. The lighting inside is also great. It makes the best crushed ice.
I would recommend this to a friend- Pros mentioned:Overall performance
One of kind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic refrigerator, has all the extras you need
I would recommend this to a friend Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have already been waiting for more than 30 days for the delivery of the refrigerator , today they simply came to my house , and do not color the refrigerator in the kitchen saying it could not because of the stair rail , my husband said he would remove the rail , the employee he said he would not put it anymore because he had sent the photo of the handrail to best by , in short , laziness a lot of laziness at work and making life difficult for people . I'm frustrated and totally disappointed.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haves a lot of storage space. It’s just awesome totally recommend it. The color it’s beautiful. Easy to install.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Skdnbdjd dmdbskwzldnd dndlsowheldñde dnslsodhdjdod djdlxjdkelwnd
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and was straightforward to install. So far so good.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the water dispenser and the ice maker. The water dispenser flashed water from time to time. The ice maker does not do a good job in dispensing churched ice. Our previous 15 year old fridge did a better job in dispensing crushed ice and water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience to the refrigerator ice maker and water dispenser. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144530650
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator us spacious. We like the separate drink drawer which makes the unit convenient.
I would recommend this to a friend - Pros mentioned:Overall performance
The Perfect Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and everything we wanted and needed in a fridge!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well to this point it has been great product good d
I would recommend this to a friend - Pros mentioned:Overall performance
Great refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues since it was installed. Installers were professional and explain abd demonstrated all the features
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flex zone is such a great added feature as well as the automatic temperature controls for it
I would recommend this to a friendLove this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Very happy with the space and functionality of the refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Sam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator samsung is the best for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Great frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig! In and out...love the clean look and durability of the stainless stays so clean!
I would recommend this to a friend Love this fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at tons of fridges and decided on this one. Love the finger print resistant stainless and the flex drawer
I would recommend this to a friendBrand response from Samsung
Posted .We love that you're loving this refrigerator. Thank you for being the best part of Samsung. ^Lo
Great Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frigidaire. Easy to use and it has a lot of space.
I would recommend this to a friend- Pros mentioned:Overall performance
Ecellent equipment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and exellent equipment. Good space distribution for Ford and beverage. Nice loocking.
I would recommend this to a friend