Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, so far so good no problems at all as of now.
I would recommend this to a friend - Pros mentioned:Overall performance
Alfred savoy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!! Very good fridge.. workers who set fridge up was very helpful and knowledgeable
I would recommend this to a friend - Pros mentioned:Overall performance
Item is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Love the item. Item is amazing. Worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Value and Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Quality and Functionality is Great. Great value for the price.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Has worked as advertised since purchase. Installers from best buy were fantastic.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. I got it during Thanksgiving sale and got a good discount as well.
I would recommend this to a friend Great space and spacial organization!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelving as well as the flex drawer and 2 drawer freezer interior space make storage and utility easy!
I would recommend this to a friend- Pros mentioned:Overall performance
Great Appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, I get many compliments on it!
I would recommend this to a friend - Pros mentioned:Capacity
New Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality and finish Plenty of room and easy to store
I would recommend this to a friend - Pros mentioned:Size
Spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and incredinly spacious! Goes great with the Samsung stove and microwave.
I would recommend this to a friend - Pros mentioned:Overall performance
Home majet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy and still working great. Delivered on time without damage
I would recommend this to a friend Best fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase and love how spacious and functional the fridge is.
I would recommend this to a friend- Pros mentioned:Capacity
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for every family needs. I can easily fit anything
I would recommend this to a friend - Cons mentioned:Ice maker performance
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really nice refrigerator. But ice machine is pretty slow.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Beware
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage is nice and color. Only issue is when Ice gets stuck on the door. Then melts and have water on tray/floor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We strive to provide you with an improved experience compared to what you currently have with your fridge. Let's help you achieve that.
Here are steps to take when frost forms in your fridge. Please click the link and hyperlinks below for tips.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146662762, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Size
Charles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It has a lot of refrigerator and freezer space.
I would recommend this to a friend Bigger than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my new refrigerator. I really like the flex zone . And it’s so spacious .
I would recommend this to a friendGreat fridge. No problems. Works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is wonderful. Technology is great. Separate drawers make storage convenient.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a lot of space and storage. The cooler is great to have easy access to drinks.
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker quit after 4 weeks. WEEKS. Best Buy washed their hands after they sold it, so I’ve been hashing it out with Samsung for getting someone to come and service it even though they only can come during the hours I work. Very frustrating and very unhappy. Wish I would’ve never bought it. 2400.00 for a fridge that breaks after 4 weeks. The fridge I replaced worked just fine for 14 YEARS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MICA,
I see you are needing assistance with your Samsung Refrigerator ice maker and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143181011. We thank you for being a part of the Samsung family. ^Brad