Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drawer functionality
Great fridge at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with lots of room. Especially like the drawer for drinks.
I would recommend this to a friend - Pros mentioned:Size
New home, new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge just recently and huge upgrade than what we had before. My family loves it!
I would recommend this to a friendBrand response from Samsung
Posted .Congratulations, Menace, on your new home and new refrigerator! We're glad to be a part of this exciting time in your life. ^Jecca
Refrig
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the ice maker is litthe noise and very slow to dispense ice.
I would recommend this to a friendLove this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room for food and places to store food. Keeps everything cool and vegetables and fruits fresh.
I would recommend this to a friend- Pros mentioned:Design
This thing is BIG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, Samsung doesn't disappoint with model. Super clean lines and very modern look.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be able to offer you such a sleek and modern refrigerator, Jonse37. Thank you for being a valuable member of our family. ^Lo
- Cons mentioned:Ice maker performance
My Samsung Refrigerate is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but my Well water may not be good for the ice maker. It smells like rotten eggs.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator with a lot of room and is very pleasing ti the eyes
I would recommend this to a friend Best one so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Plenty of room.Very easy to clean.
I would recommend this to a friend- Pros mentioned:Drawer functionality
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the middle drawer option. It also has easily adjustable shelves, and easy to get to filter.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung has done better…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a Shelf on the front of the freezer door (like the past same model), Ice cubes are half air, must have the slowest microchip in the industry for changing between water and ice… :-/
I would recommend this to a friendBrand response from Samsung
Posted .Hi Citeman,
Thank you for taking the time to leave this review.
We understand that you have multiple concerns with the fridge.
A typical ice cube from a Samsung fridge should be a cloudy white color and be shaped like an orange slice. Samsung ice makers use rapid freezing technology, which traps small amounts of minerals, oxygen, and nitrogen inside the ice cube, giving it a cloudy appearance. Therefore, it's normal for the ice to be white and foggy.
Ice maker makes small, cloudy, dirty, or clumped ice https://www.samsung.com/us/support/troubleshooting/TSG01001688/
The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144941380) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, big space for the family. Always have ice if needed
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A ton of space and easy to organize. Best refrigerator I’ve ever owned.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge lots of room. Has a lot of great features
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung 4 French Door Refrigerator.!!!! Best refrigerator I have ever owned.
I would recommend this to a friend Great Experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, Best Buy price-matched another store, making it a really good buy. But it was the delivery and installation that made this purchase even better. The crew was on time, courteous, professional, and very cautious doing the removal of the old unit and installing this one, taking great care not to damage my wood floors or cabinets.
I would recommend this to a friendGreat Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator we have ever Owned. Quite cool and functional.
I would recommend this to a friendMore great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. We went from another Samsung, to this one. It's comparable in many ways, but improves on the bottom freezer drawer by giving us a refridgerator drawer.
I would recommend this to a friend- Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. Loved it. Lucky to get in deal
I would recommend this to a friend SO FAR SO GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been a couple of weeks that we've had it. So far so good. Only reason we got another Samsung is because it looks like they have fixed the ice maker issue. That was the only problem we had with the last one. But I do like the refrigerated drawer we keep things in specifically for our child. It makes it convenient when she needs something.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Tinfoil junk with problems from the start
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the icemaker. it holds about a quart of ice, so if you are planning to drink more than a couple glasses of water a day, pass because it can not keep up. Not to mention that it doesn't start dispensing ice for at least 5 seconds after you press the button so plan to spend plenty of time waiting for one cube at a time to dispense. That said, the doors' "stainless" outsides are cheaply made, we have had this for 2 months and probably have 5-6 dents. One I turned and bumped into the door with a plastic plate and it dinged it. I believe aluminum foil is stronger than whatever crap they covered these "stainless" doors with. Third, the icemaker/water dispenser randomly drips water(we found this is due to ice catching in the ice door) and there is no tray in the door to actually catch the water, so it will just run down the fridge and flood your floors. They should really have these things up and running in the store so people can see what garbage they really are before they waste 3k. Definitely a disappointment for the price, and of course, non-returnable as it was over 30 days before it really started acting up.
No, I would not recommend this to a friend