Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Best one so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Plenty of room.Very easy to clean.
I would recommend this to a friendGreat Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator we have ever Owned. Quite cool and functional.
I would recommend this to a friendTinfoil junk with problems from the start
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the icemaker. it holds about a quart of ice, so if you are planning to drink more than a couple glasses of water a day, pass because it can not keep up. Not to mention that it doesn't start dispensing ice for at least 5 seconds after you press the button so plan to spend plenty of time waiting for one cube at a time to dispense. That said, the doors' "stainless" outsides are cheaply made, we have had this for 2 months and probably have 5-6 dents. One I turned and bumped into the door with a plastic plate and it dinged it. I believe aluminum foil is stronger than whatever crap they covered these "stainless" doors with. Third, the icemaker/water dispenser randomly drips water(we found this is due to ice catching in the ice door) and there is no tray in the door to actually catch the water, so it will just run down the fridge and flood your floors. They should really have these things up and running in the store so people can see what garbage they really are before they waste 3k. Definitely a disappointment for the price, and of course, non-returnable as it was over 30 days before it really started acting up.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, big space for the family. Always have ice if needed
I would recommend this to a friendRefrig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been more than pleased with this purchase that perfectly fits my needs.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. Loved it. Lucky to get in deal
I would recommend this to a friendSO FAR SO GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been a couple of weeks that we've had it. So far so good. Only reason we got another Samsung is because it looks like they have fixed the ice maker issue. That was the only problem we had with the last one. But I do like the refrigerated drawer we keep things in specifically for our child. It makes it convenient when she needs something.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sales service and installation!! The Rapid City store did not have what I wanted but ordered it in and installed it in less than a week. Other store I shopped for the same item couldn't get it in in less than 2 1/2 week then had to schedule delivery and installation after they got the item in.
I would recommend this to a friendNeeded a refrigerator quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator went out, needed a refrigerator NOW, I wanted white, the salesman tried to find a white one, nothing.. the Samsung was coming into your store in a few days and that’s what we needed a refrigerator NOW.. it’s a very nice refrigerator and I am getting used to it, very nice looking . The salesman was so very helpful and delivery men were great
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge lots of room. Has a lot of great features
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves the new refrigerator!! There is so much space for all our food.
I would recommend this to a friendFridge Samsum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great Service. Great Support. Fast delivery
I would recommend this to a friendArgento Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice, we are a family of 5 and we can fit things easily.
I would recommend this to a friendSo far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing I noticed was it continued dispensing ice or water after stop pushing the cup towards the dispenser. I am not sure if that is a defect of something I did. So I am observing what happens. I might review my rating (higher)later on if everything works good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NoemiS,
We can feel the disappointment you have with this fridge. We are here to help you.
It's normal for the dispenser to drip for a few seconds immediately after dispensing water. Once the dispensing stops, leave the glass under the dispenser for approximately 3-5 seconds to catch the drips.
^Rodel
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in my opinion that my family and I are truly enjoying.
I would recommend this to a friendSamsung has done better…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a Shelf on the front of the freezer door (like the past same model), Ice cubes are half air, must have the slowest microchip in the industry for changing between water and ice… :-/
I would recommend this to a friendBrand response from Samsung
Posted .Hi Citeman,
Thank you for taking the time to leave this review.
We understand that you have multiple concerns with the fridge.
A typical ice cube from a Samsung fridge should be a cloudy white color and be shaped like an orange slice. Samsung ice makers use rapid freezing technology, which traps small amounts of minerals, oxygen, and nitrogen inside the ice cube, giving it a cloudy appearance. Therefore, it's normal for the ice to be white and foggy.
Ice maker makes small, cloudy, dirty, or clumped ice https://www.samsung.com/us/support/troubleshooting/TSG01001688/
The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144941380) when you message us to help our team pull up your information.
Have a great day.
^Charles
Michael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome just want the wife wanted to make her kitchen compleate
I would recommend this to a friendConvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 28cu ft French Door Refrigerator is just what we were looking for!
I would recommend this to a friendperfect for everything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge the flex zone is awesome and it keeps everything nice and cold
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge plenty of space and how simple it is to use love it!!!
I would recommend this to a friend