Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drawer functionality
Love the middle drawer! Perfect for ice cold drink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Middle drawer is the best for keeping drinks ice cold and love dual compartment freezer
I would recommend this to a friend - Pros mentioned:Size
Nice and roomy fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I’ve got kids that eat a lot and this appliance is big and efficient !
I would recommend this to a friend 
Best fridge ever
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. Tons of storage and flexible shelving.
I would recommend this to a friendFor now, it’s a very good refrigerator.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll admit that I’ve had questions before purchasing. I also read online about a problem with the ice maker use cause ice to falling on the floor. But now since the purchase I really like this refrigerator. . There is a beeping sound when a door isn’t closed or completely closed. There is a good amount of storage space. And I have no problem with the ice maker. Either Samsung fixed that issue, or me placing my cup high enough works best.. For right now; it's a very good refrigerator. So I’ll give the 5 star. But to me the true amount of stars is more meaningful when 10-20 years comes around.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear that you're enjoying your refrigerator. Thank you for choosing Samsung. ^Lo
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience was good but it my refrigerator was delivered at home that would have been icing on cake.
I would recommend this to a friendMore room than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After we took all the food out of the old fridge and started loading this thing we realized how much extra space it had even though it only took up slightly more space externally. I like the wifi integration although you will need the SmartThings app to use it. Had originally considered a fridge with the smart panel in the door but figure this plus a google home hub was a better way to go.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you change the temperature an many other things by the app on your phone.
I would recommend this to a friendStore and clerk excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had huge problems with microwave installation. Based on the installer poir workmanship and your poor poor service department responding I probably will not purchase nor recommend Best Buy to anyone esle. Luckily the young lady that helped me in store on purchase of refrigerator calmed me down much better than her supervisor and if I were you I would promote her
No, I would not recommend this to a friend- Pros mentioned:Overall performance
The fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the fridge, it is what I was looking for
I would recommend this to a friend - Pros mentioned:Overall performance
Economy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like a Samsung should work awesome highly recommend
I would recommend this to a friend - Pros mentioned:Capacity
Buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one has sooo much space for everything. I love it
I would recommend this to a friend Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too good more space am satisfied for my price, it’s really worth
I would recommend this to a friendCheck your product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second refrigerator was what we expected, however the first was damaged and looked used when the delivered it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
Perfect Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The finish goes great with decor. Spacious and flexible storage.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Not impressed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of noise...more than in any other refrigerator I have owned. Too much, in my opinion, for use in a "great room" area. Ice maker also is very slow at producing ice. Am not impressed at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your refrigerator working as designed and would be just as frustrated. I have attached a troubleshooting guide to your concerns with the noises your refrigerator is making (https://bit.ly/3qoTaHE). In addition, here is a link to a troubleshooting guide that may help with your concern on your ice maker (https://bit.ly/3Kbw7be). If the issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144073462) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Beautiful fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can’t see fingerprints! And the flex feature is a plus!
I would recommend this to a friend- Pros mentioned:Overall performance
Noice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality and works well. SMART features are nice too.
I would recommend this to a friend - Pros mentioned:Design
Beautiful and functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features that this model provides and it gives a clean, uncluttered look.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love everything about my refrigerator Plus a great price
I would recommend this to a friend - Pros mentioned:Overall performance
best refrigerator I,ve ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything that it said is true. I would recommend this refrigerator.
I would recommend this to a friend