Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The center refrigerator drawer is a wonderful feature for finding smaller items. The drawers glide with ease and it holds so much food. The freezer drawers configuration make finding items easily
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is designed very nice. Very compact, but at the same time very spacious inside. The color is beautiful.
I would recommend this to a friendgood looking Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Refrigerator. Quiet, works as should. Looks great in black stainless steel.
I would recommend this to a friendAmazing open box pricing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. I have had issues with Bestbuy but they always get resolved and they are beyond fair with pricing
I would recommend this to a friendGreat fridge fits everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the comparments. Ice machine makes both cubed and crushed ice.
I would recommend this to a friendFridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so far. Not thrilled when you consider the price point. The Bluetooth doesn’t work and the techs can’t even figure it out. Lots of space though!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues using Bixby on your Samsung Refrigerator. Bixby is a Samsung’s intelligence platform, and you can control the product with your
voice. To use the voice command feature, you must connect the product with the
SmartThings app on your phone. For products that do not recognize voice directly
from the product, you can use the Bixby on your smartphone to control some of the
functions of your product after connecting to the app
Thank you for choosing Samsung. ^Brad
Overall good, but disappointing for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall product is good, with plenty of space and organizational capacity. The fit on the french doors and drawers is disappointing; right door is visibly lower than left even after a return trip from the installers to adjust. Drawers a little crooked as well. Ice dispenser makes a lot of noise when making ice and tends to shoot cubes out in odd directions frequently missing the glass. It's just not the quality that you would expect for almost $3K.
No, I would not recommend this to a friendNit too sure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but..... it has problems with the ice maker area it drips water and i am not sure why
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for your review and for loving the product. Our sincere apologies that your fridge experiences leaks, which is not ideal. I understand how important it is for you to fully utilize the ice maker's potential.
I recommend following the steps in these links below to help you with this concern:
Leaks from the dispenser:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
How to prevent and stop water leaks from your refrigerator:
https://www.youtube.com/watch?v=uU6XADBosVo
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144872558 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No water lights, would be nice to see at nught when getting water
I would recommend this to a friendGreat size bigger than it looks in store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looked a lot smaller in store since there were several other around. Looks more amazing in the house than it does in store when it was next to my other fridge it just towered over it. It shows the current temperature of all three levels of the Fridge.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this fridge a few weeks now and we absolutely love it. The temperature stays consistent and the ice maker produces a ton. The color is really nice and fingerprints are minimal. The delivery guys were fantastic.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the middle drawer for miscellaneous items.
I would recommend this to a friendBeautiful Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and the team who delivered it were fantastic! They were quick, respectful of our home and super friendly! Would definitely recommend this product and the Best Buy team!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Happy, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good, bottom freezer is interesting
No, I would not recommend this to a friendGood Fridge, but smudges on the outside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside is supposed to be fingerprint resistant, but it doesn't so smudges everyday all day. Otherwise it is a great fridge.
I would recommend this to a friendBest Ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one I have ever had. Spacious, well organized, adjustable shelves, perfect draw for canned drinks.
I would recommend this to a friendEight Months and the Freezer Quits Working!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator, but the freezer went out today, and we purchased it less than a year ago (8 months, to be exact). I hope Best Buy will see to it that the problem is fixed quickly; otherwise, I'll be doing a lot of barbequing over the next couple of days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there sparkhurst, I see that your freezer is not operating properly on your Samsung Refrigerator and know that this is very time sensitive. I would like to provide some assistance to ensure your unit is only working properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
if your issues persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143493871. We would like to thank you for choosing our Samsung family. ^Brad
Beautiful and roomy fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this fridge! We needed more space in the fridge area vs freezer. Plus it has a flex zone that can be used either way. Great fridge for people that buy their groceries weekly per menus, and need space in the fridge area.
I would recommend this to a friendBrand response from Samsung
Posted .We love, love, love to hear this Sharon! Thank you for taking the time to share your experience with us. ^Lo
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very professional and fast. Will be buying more appliances from best buy
I would recommend this to a friendBest in its Segment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great product from Samsung. Was able to purchase it at a great price during the Labor Day deals@2023
I would recommend this to a friend
