Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only complaint is there is no light for the water/ice dispenser
I would recommend this to a friendBest in its Segment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great product from Samsung. Was able to purchase it at a great price during the Labor Day deals@2023
I would recommend this to a friendBeautiful Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and the team who delivered it were fantastic! They were quick, respectful of our home and super friendly! Would definitely recommend this product and the Best Buy team!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Happy, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad
Great size bigger than it looks in store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looked a lot smaller in store since there were several other around. Looks more amazing in the house than it does in store when it was next to my other fridge it just towered over it. It shows the current temperature of all three levels of the Fridge.
I would recommend this to a friend- Pros mentioned:Drawer functionality, Size
Best Ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one I have ever had. Spacious, well organized, adjustable shelves, perfect draw for canned drinks.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the middle drawer for miscellaneous items.
I would recommend this to a friend Brand new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. It’s big and has so much storage. Definitely worth every penny. Brand new with all the wrapping plastic and parts untouched or used.
I would recommend this to a friendEight Months and the Freezer Quits Working!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator, but the freezer went out today, and we purchased it less than a year ago (8 months, to be exact). I hope Best Buy will see to it that the problem is fixed quickly; otherwise, I'll be doing a lot of barbequing over the next couple of days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there sparkhurst, I see that your freezer is not operating properly on your Samsung Refrigerator and know that this is very time sensitive. I would like to provide some assistance to ensure your unit is only working properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
if your issues persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143493871. We would like to thank you for choosing our Samsung family. ^Brad
Good Fridge, but smudges on the outside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside is supposed to be fingerprint resistant, but it doesn't so smudges everyday all day. Otherwise it is a great fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this fridge a few weeks now and we absolutely love it. The temperature stays consistent and the ice maker produces a ton. The color is really nice and fingerprints are minimal. The delivery guys were fantastic.
I would recommend this to a friend My new Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the inside was bigger I thought it was and when I has it delivered it seemed smaller, but I have grown to like it.
I would recommend this to a friendGo ood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keep cold my stuff and ice is solid, its cool literally
I would recommend this to a friendthe best refrigerator I have bought quality price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have ever made. undoubtedly the Best
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All ok except for one issue. The top left shelf is missing or has no bracket or support at the middle.
I would recommend this to a friendBeautiful and roomy fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this fridge! We needed more space in the fridge area vs freezer. Plus it has a flex zone that can be used either way. Great fridge for people that buy their groceries weekly per menus, and need space in the fridge area.
I would recommend this to a friendBrand response from Samsung
Posted .We love, love, love to hear this Sharon! Thank you for taking the time to share your experience with us. ^Lo
- Pros mentioned:Capacity, Overall performance
New refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great new refrigerator does exactly what i expect. It works well. Has loads of space for all the beers and steaks.
I would recommend this to a friend - Pros mentioned:Capacity
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator with quite a bit of room however there is not much room in the door spaces due to the very large water dispenser/ice maker.
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that the spacious design of the refrigerator is a great fit for you. ^Lo
Soft, chewy ice.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Side by side is good but really like the freezer and beverage drawers.
I would recommend this to a friendSamsun French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! New tuscany stainless finish, looks great. Delivered as promised on time. They scratched the door upon delivery but Best Buy compensated accordingly.
I would recommend this to a friendNo issues yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and new. Perfect replacement ffor my old whirlpool
I would recommend this to a friend