Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good and love it, I recommend to friends and family
I would recommend this to a friendBrand response from Samsung
Posted .We are so glad to hear that! We love that you love it! If you have any additional questions or concerns you can reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064445) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Refrigerator Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was delivered and setup by a very professional and pleasant team.
I would recommend this to a friendSoft, chewy ice.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Side by side is good but really like the freezer and beverage drawers.
I would recommend this to a friendBuyers Remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large fridge, but there are also other large fridges which do not have major design flaws. The ice maker has no guard on it and unless you have a perfect size glass, makes getting ice a chore. The cubed ice function does not work well because of the design of the ice maker which has a bar and a churner which crush the ice no matter what. The filter has been run through gallons of water and it still tastes full of charcoal. I am not super pleased and I definitely have buyers remorse. For similar prices there were better options available.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JeremyS,
Let us extend our help for your refrigerator.
Here is a link to help if the water in your fridge tastes bad. Please watch the full video, read and follow the "Water tastes bad" section, and click on the hyperlinks for further assistance.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
Below is the list of ice that may come out of the ice maker. Please choose what best describes your experience, follow the steps and click on the hyperlinks for further help.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146084318 to help our team pull up your information.
Have a great day.
^Aloe
Refrigerator came broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is now good however when it was initially delivered it was dented around the compressor and we needed to call for a replacement
I would recommend this to a friendBrand response from Samsung
Posted .Hi Frances A,
To better assist you with this delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Leo
Go ood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keep cold my stuff and ice is solid, its cool literally
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new Samsung fridge what are the different compartments the water in the icemaker it reminds me an old school great job Samsung
I would recommend this to a friendNew tech fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling to have a top of the line new appliance. But can be difficult to use without reading owners manual. Funny to think you have to read a manual to figure out how to work a fridge but we’ll worth it.
I would recommend this to a friendthe best refrigerator I have bought quality price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have ever made. undoubtedly the Best
I would recommend this to a friendAmazing Product and Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we are very impressed with the product, the care we received is the true winner here. Amy kept us updated with our delivery status, ensured we got the best deal and was a pleasure to work with. The fridge itself is just down right amazing. Adjustable shelves allow for a variety of products sizes and heights. Digital thermometer on the inside is my favorite add-on.
I would recommend this to a friendAmazing fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge with functional storage spaces. For some reason it does not come with a freezer door storage shelf even though it has the anchor points for it. Get it on sale and the value is great.
I would recommend this to a friendNo issues yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and new. Perfect replacement ffor my old whirlpool
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concern about delivery since it’s so large. Never been so impressed with the two men. They took the doors off both the frig and house entrance. The way they moved the frig and carried it was amazing.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too early to decide the quality of the product, but no issues. So far so good.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thanks for the honor of being a part of your home! We are confident that your new refrigerator will continue to impress you! ^Shay
Cool Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, quiet and spacious refridgerator. Very prompt and professional installers.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NiceAppliance, I am glad to see that you are having such a great experience with your Samsung Refrigerator. We are happy for you and welcome you to our Samsung family. ^Brad
Love the Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this frig, we had one in our former home. When we moved we purchased an LG frig for the new home, that was a mistake. The LG died after almost 2 years.
I would recommend this to a friendThe Best from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales service and right on time delivery. Best all the way around.
I would recommend this to a friendGood product!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and installed professionally by Best Buy technicians!! Overall good!!!
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this upgrade to our kitchen the freezer drawer organizes so much more conveniently
I would recommend this to a friendWould not buy again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although a large unit, it's configured badly. The door storage is limited to small containers and the shelving is not modular; therefore, it does not accommodate tall items...like maple syrup containers. Would not recommend for a family
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel if you cannot maximize the space on your fridge. Allow us to help.
Here is a link for tips and tricks to help you organize the fridge and maximize the space.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
