Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2175 reviews
(2,175 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So accessible to the toddlers to take a snack from the bottom drawer this is the best I have ever had truly recommend only thing I wish I would have gotten the fingerprint resistant
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
dented but rectified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my refrig was was dent, No problem they replace very fast Total tech is the way to go
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator I have owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG refrigerator. The ice maker works best of any I have owned. Hasn’t had the ice to hang up in the month I have had it. I will purchase LG items again.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great...wish open noise would be louder.....taller items tough to fir
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge it looks good in our kitchen hope it last for long time
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I would like the bottom freezer drawer, but I do actually like it. The refrigerator is great; it even sends me a notice on my phone if the door is left open. Very good purchase.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and products. Delivery People prompt courteous and reliable. I have never been disappointing with either the products or the service. Thank you
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 2 out of 5 stars
DO NOT BUY THIS PRODUCT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a functional and great fridge. However our ice maker broke and it coast $800 to replace it. When I called customer service they refused to help because we used a local repair man to fix it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The installers were excellent. Happy with our new fridge
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sumsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are completely happy with this refrigerator. Delivery was outstanding.!!!!
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good,this is a big fridge that on this days takes a lot of $$ to fill it up,lol. The only bad thing it dispenses crush ice too slow
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Noemi, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator with us. I am glad to hear you are loving the space of the unit. As always, thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome and i could connect it to the app so when the refrigerator is open to long it comes across the tv and my phone
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. I also was able to price match for a lower price.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a family of 6.. with 3 growing boys... we absolutely love this fridge. Plenty of space to keep things organized. It's bright and easy to see everything witch helps to keep it clean. Water and ice work great. I do wish the ice bucket was bigger but in the end we are happy. Also the flex zone drawer is great to have. Extra space that's separate from the main unit makes for even more organization.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator, though it has less practical use space than expected in the top part.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great storage space
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you can customize the area to add more space. I love the snack door and the freezer is very roomy.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung refrigerator, the crew was professional, on time and courteous. Couldn’t be happier with my purchase. Will definitely use Best Buy again!
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter is really clean and the ice is always just cold
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The French doors allow for better use of space. The additional middle drawer provides flexible space from having a drink drawer to expanding freezer space if needed.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Meza
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool looks nice and the flex zone keeps the drinks very ice cold.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend

















