Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
It's very róomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Use it everyday. Like that the front is magnetic. Still new. So hope it last a few years
I would recommend this to a friend3rd drawer possibilities
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the frig and glad we chose this style. Fits our way of life usage
I would recommend this to a friend- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and no fingerprints. Large freezer too.
I would recommend this to a friend Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small part missing trying to reach someone on the phone at the store we bought it at is impossible
I would recommend this to a friendVery good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a couple months, I’m happy with it so far.
I would recommend this to a friendAmazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also Great products I recommend also to had protection plan
I would recommend this to a friendSamsung 4-Door French Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our new Samsung refrigerator!! The updated features are great!!
I would recommend this to a friendGeek Squad Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has always done a great job. I have been a customer for years and will continue to do so.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of interior space , but the top shelf doesnt adjust low enough for 1/2 gallon containers to fit.
I would recommend this to a friendGreat fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was too big for our small kitchen. Guys were great when delivery we loved it but had to go smaller. I love this fridge
I would recommend this to a friendGreat, for a little while....not worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for just over a year, and then literally less than a month out of warranty, is now making a noise as a fan is apparently icing up. Get to remove all the food from it and manually defrost it, which I'm told by Samsung will fix the problem....temporarily. Recommended I still make a service call, which of course will be almost a month before they can come out. Oh, by the way, we owe $120 immediately for the service call since we're just out of warranty. What a piece of crap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator Ice maker. I am glad to see that our service professionals were able to resolve your issue. If for any reason you were to run into any issues, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number #. We thank you for being a part of the Samsung family. ^Brad
- Cons mentioned:Ice maker performance
Refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ref. but would like to be able to remove the ice tray to fill coolers during the summer. the finish is better than the ones before if the grandkids are here because the fingerprints do not show as bad.
I would recommend this to a friend Best Service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Service ever. My new refrigerator fits exactly the way it's suppose to.
I would recommend this to a friendspacious room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service great delivery great sales person was installed great looking to buy a dishwasher need installation completely
I would recommend this to a friendThe FlexZone not working right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because of its "flexZone" compartment, which has a setting named "meat". According to the factory specification. the temperature is 30 F, and the manufacturer claims that it keeps meat longer. We intend to use it for cooked meat and fish. We received the frig about 40 days ago, the Best Buy deliver people set the refrigerator to 37 F and freezer to 0 F, the factory recommendation. I set the FlxZone to "meat" , and place about 3 ounces of water in a plastic container there for several days. The water never freezes. I called the Samsung service technician came out to help. He checked that all software are up-to date. He recommended lower the Refrigerator section temperature to 35 F. The water in FlexZone still not freeze after several days. I also lower the Freezer temperature to -2 F, it does not work either. In conclusion, yhe FlexZone does not live up to what the manufacturer claims.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! Since the FlexZone is not reaching the set temperature, I recommend following the steps in this link (https://bit.ly/3lUISu1) to a guide on temperature issues. ^Jecca
Really happy with fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with my choice and a excellent buy, thanks Best Buy on offering such great product to buy from
I would recommend this to a friendGreat product and customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The stainless steel is very nice! Also, the delivery and install crew were very professional!
I would recommend this to a friendReally good buy and got the best deal at Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and color exactly matched to our house.
I would recommend this to a friendGood but expensive without any deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. But price is too expensive when it’s not in deal.
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Space is just right. The middle drawer is very convenient. Ice produced rather quickly. All in all good after one week.
I would recommend this to a friend