Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,204 reviews
Rated 4 out of 5 stars
Good for the Cost
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good overall fridge. like the location of water filter, the stainless seems to clean easy so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed on 8/1 and on 8/25 I was called while on Vacation to be informed that the NEW refrigerator hasn’t working. I assumed a breaker tripped (I’m a journeyman electrician in the local IBEW). Upon arrival I find power @ the receptacle but no working refrigerator. Call Best Buy and they say Samsung wants me to CALL THEM. AFter 1.25hrs I’m told the earliest they can get to me is Thursday when beat buy was saying 24hrs. Anyways it worked great until it didn’t. I upgraded from a 3 door model similar and it’s still going (thank god for now but dang does the new model stink)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy because it's a piece of junk. We've had ours less than two years and we are going to have to shell out over $400 for a new ice maker. Not happy with our Samsung TVs or washer/dryer. They should stick to making phones only. It's pitiful when you have to shell out money for an appliance that you've had less than two years. So disappointed with Samsung that we just might switch all our phones to iphone because right now I want nothing to do with anything that has Samsung on it!!!
Hi there, I see you are needing assistance with your Samsung Refrigerator ice maker and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143228910. We thank you for being the best part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new product that I bought will highly recommend
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Nice refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small part missing trying to reach someone on the phone at the store we bought it at is impossible
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for just over a year, and then literally less than a month out of warranty, is now making a noise as a fan is apparently icing up. Get to remove all the food from it and manually defrost it, which I'm told by Samsung will fix the problem....temporarily. Recommended I still make a service call, which of course will be almost a month before they can come out. Oh, by the way, we owe $120 immediately for the service call since we're just out of warranty. What a piece of crap.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, I see you are experiencing issues with your Samsung Refrigerator Ice maker. I am glad to see that our service professionals were able to resolve your issue. If for any reason you were to run into any issues, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number #. We thank you for being a part of the Samsung family. ^Brad