Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator. We revery happy with it. very good price
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this. I like Samsung products. All appliances and TVs are Samsung
I would recommend this to a friend- Pros mentioned:Size
My new Samsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge would have gotten 5 stars but it came damage from the factory which really makes no since. Other than that I really like the fridge and the how big it is
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this product, best quality, convenient and nice features
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got a great deal on this. Its is large and bright, upgrades the whole kitchen.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge does what it’s suppose to do and sleek cool look
I would recommend this to a friendAwesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good Refrigerator and price was great placed during thanksgiving
I would recommend this to a friendCutie Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my SAMSUNG - 28 CU FT the shelves are well arranged and the cooling system is perfect.
I would recommend this to a friend- Pros mentioned:Drawer functionality
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Super easy to install (power cord and water line). The 4th drawer sounds crazy, but being a beer drinker, you can load it up with 12 oz cans and have plenty of room in the top for food and plenty of room in the freezer for more pizzas with no ice maker.
I would recommend this to a friend Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price this product enables water ice everything you want
I would recommend this to a friendTerrible Bestbuy service!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful! Bestbuy service has become so cheap - unimaginable!!!! they came today and dumped the refrigerator in my garage, promised to come back in few minutes and that's it...never returned. To relocate the old fridge, I removed the door etc., took off from work, spent so much time to make it convenient but ultimately neither they install the fridge nor relocated the fridge. After spending hours on phone, they rescheduled the installation 4 days later, went to store to meet the representative to explain such a bad treatment but all in vain so far. No one will even return call- they all shows their helplessness. Horrible experience, stressed me out - now the fridge is lying in the garage and I have to park my car outside!!! not acceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144710329.
-Noraina
Tuscan Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. The color matches perfectly and the flex storage is pretty cool
I would recommend this to a friendOnly for outdoor use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space and the design. We do NOT love the "firecrackers going off in the kitchen" popping and cracking at all hours. It's enough to wake you up from a dead sleep, like rocks and firecrackers combined. It's TERRIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Refrigerator. I have located some helpful information about the noises you are hearing. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Thank you for choosing Samsung. ^Brad
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and large refrigerator. Like how easy access to all area. Would highly recommend
I would recommend this to a friend- Pros mentioned:Capacity
Love my Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is so much face to put all the stuff inside. A lot of our visitors also commented on how beautiful this refrigerator looks because its black steel finish.
I would recommend this to a friend Great buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and ice maker works great. Fast delivery
I would recommend this to a friendGreat Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit! Easy to put together. Samsung fridge is a great product.
I would recommend this to a friend- Pros mentioned:Size
We love our new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this refrigerator is so big it's got plenty of storage I love the 3 drawers the water ice or crushed ice options are easy to use and it was everything that we thought it would be
I would recommend this to a friend - Cons mentioned:Ice maker performance
Great design. Awful product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn around and run! Do not be mesmerized by the beauty of this product. In less than two weeks, we are returning our second Samsung refrigerator. After 10 days the freezer went out on the first refrigerator. Today, the replacement was delivered. The delivery folks plugged it in and left. It now wreaks of leaking Freon. I have never been so disappointed with a product.
No, I would not recommend this to a friend 28 Too big for French door refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good refrigerator for the money plus it was on clearance
I would recommend this to a friend