Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Wonderful refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super product and great buy.. would recommend this fridge as its the best............
I would recommend this to a friendGreat Condition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best purchase in 2020, the price was fair and the product was in condition.
I would recommend this to a friendGreat value, great lights, great for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, easy to use. Great ice maker. Love the 10 year warranty .
I would recommend this to a friendRefig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to delivery Dec 22nd. Excited to have 2 ice makers.
I would recommend this to a friendPurchased as a gift for my Sister.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my Sister. She seems very happy with the refrigerator. Thank you
I would recommend this to a friendVery efficient and ten year compressor warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really loves it and we are pleased it comes with a ten year compressor warranty from Samsung.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative is that it does collect fingerprints despite advertisement.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, Bamagirl07. We are excited to hear that you're enjoying this refrigerator. ^Lo
Went out twice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for two years and it mother board has went out twice. now i have to buy another one again. i also hate how hard it is to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ladonnaa, we understand the frustration you have with your fridge. Allow us to help.
To check the availability and compatibility of your fridge motherboard, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Please refer to your user manual for tips and tricks to clean your fridge. Turn to page 68, "Cleaning."
User Manual
https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
I have also shared this link for more details on cleaning your fridge. Please click on every option available. Kindly click on the embedded word and watch the included video.
Samsung refrigerator shelf/drawer removal and cleaning guide
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150756024) to help our team pull up your information.
Have a great day.
^Camille
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my New Refrigerator,the personal and Delivery was Excellent.Thanks
I would recommend this to a friendPlenty room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far extremely happy with this purchase. Plenty storage room and keeps up with our ice usage.
I would recommend this to a friendCute
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Niceeeeeeeeeeeeeeeereeerreeeeeeeeeeeeeeeeeeeeeeeeee
I would recommend this to a friendthe best fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, good quality the delivery was excellent they place the fridge in the kitchen.
I would recommend this to a friendNever go wrong with Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and great color. Looks great, feels great and crushed ice is the best ice!!!
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery movers were great. Respectful and very careful. They were in and out.
I would recommend this to a friendNew electronic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. All my vegetable and fruits stay fresh longer.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was scared purchasing my 1st fridge, but I must admit best decision I have made.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Easy to operate and use. Fits in perfectly
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use lots of space can create in side to fit your needs
I would recommend this to a friendGreat Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great fridge so far. I really like it!!Great Fridge
I would recommend this to a friendgood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good . happy to buy these brand .will recomend to friends to buy at best buy
I would recommend this to a friend