Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Love the new Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to operate . Very functional and appealing
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the flexzone drawer and the overall size. I’ve had it a few weeks now and am glad I chose it.
I would recommend this to a friend Refrigerator Is A Total Let Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an updated version of this refrigerator in 2021 Best Buy messed up the warranty paperwork but they could not get the paperwork corrected at the Coporate level. The Supervisors on the Store level asked if we would take a comparable refrigerator to solve the problem. The refrigerator listed here is the compromise. What a let down. This refrigerator has no water pitcher or open door feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
very very good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good price and quality refrigerator nice nice nice
I would recommend this to a friendGreat refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good price and fantastic customer service.
I would recommend this to a friendCustomer support SUCKS!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait tdd for 1 1/2 months to get the refrigerator and then it came damaged. Almost 3 months from the start and yet no help what so ever. I will not EVER buy from BEST HUY ever again.
No, I would not recommend this to a friendNot very happy with the space inside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very happy with the limited space the refrigerator has.Also, the glass above the drawers gets moisture so it looks like it is dirty and I don't know how to clean it. I am very frustrated. The Freezer section is great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd like to help with this! I have this link (https://bit.ly/3evGwgY) that can walk you through how to remove any of the shelves in the refrigerator. ^Jecca
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has more space than my old fridge and like the brand
I would recommend this to a friendSAMSUNG FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE I LIKE THE FLEX DRAWER, I DONT LIKE THE FACT THAT THE SHELVES DONT ADJUST. I WISH I HAD PURCHSED THE LARGER ONE.BUT IT IS VERY NICE
I would recommend this to a friend- Cons mentioned:Ice maker performance
Very Nice addition with all Samsung Appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem is the ice maker seems to be unable to dispense the cubes only without a few crunches. Almost like the CRUSHED function and the CUBE function are both on.
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent French door Refrigerator with the best service
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great worked as advertised wifi cable works with bixby
I would recommend this to a friendWonderful refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of this refrigerator! It is the best!
I would recommend this to a friendBrand response from Samsung
Posted .I agree, June, this refrigerator has a lot of great features. ^Jecca
Good in a pinch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, ice takes forever to dispense. Samsung not my first choice, but fridge went out during bullsh_it pandemic, was slim pickings for fridge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and addition to your kitchen. We thank you for your review and welcome you to our family. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Great fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for the price. Bought this along with every other samsung kitchen appliance and they go together perfectly.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, once I re figured it! Now I can add tall items.
I would recommend this to a friend- Pros mentioned:Design
Best Refrigerator on Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time we have purchased this refrigerator, we love the design and space internally, great refrigerator.
I would recommend this to a friend Totally great fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge us great. It was very similar to the one we had previously, but the fingerprint resistance is a plus. It looks like Samsung also fixed the icemaker problem. Keeping our fingers crossed.
I would recommend this to a friendGreat new design for water filter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water dispenser accommodates larger bottles.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Gunner. We are excited to hear that the features and design of this refrigerator are meeting your needs and exceeding your expectations. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Capacity
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is not to love about this refrigerator, especially the flex zone. Plenty of room at a unbeatable price. I am a repeat customer also purchasing a Samsung range.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Zenbook, thanks for your review! ^Ty