Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2162 reviews
(2,162 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Very nice fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well lit. Compartments are great in the freezer. Very spacious. Super nice looking. So far it has been working well. Easy to clean. No fingerprints on the doors. Love the open door alarm feature. Only thing is the ice comes out crushed in the dispenser every time. Even when using the regular ice selection. But not a big deal for me. My family likes the whole ice but the learned to live with it. Left door spa reps for items are small due to the ice maker, the could have been a bit deeper. Overall is a great fridge for the price.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had a month so far but has been a big improvement over a new GE I had to return. Surprisingly quieter than my last two refrigerators, except for the ice dropping, but I expected that. Tons of room and everything fits in it as it should. Makes plenty of ice and chilled water comes out very cold. Seems so far to be a very good buy for the price paid.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionalityCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Dont hate but dont love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all this fridge is ok. There is lots of room which we need as a family of 6 and i love the drawer that can either be extra fridge space or extra freezer space. However it has its issues. For a large family the ice bucket is not big enough and the ice is slow to come out the door also sometimes when getting water the lever or back plate you push your cup against sticks and then your cup is over flowing. Ive also had to get different pitchers for our tea and such because the shelve cant be adjusted very much
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .LindseyM, we understand the importance of having a reliable fridge at home. We are here to help.
Below is a link to help you diagnose why your ice maker is not dispensing enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
To ensure the water will not overflow, we recommend you ensure the glass is in line with the dispenser to prevent the dispensed water from spilling out. Please see page 56 under the "NOTE" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147812585) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my Samsung fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really like this refrigerator. It's surprisingly very quiet, it's spacious, and looks great! My only complain is that you have to press the buttons for ice/water so hard.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is just what I was looking for. The 4-door look is attractive. Having access to the deli drawer without having to open the refrigerator is nice too. The fingerprint resistant Stainless Steel is so easy to clean compared to my other regular Stainless Steel appliances. And it really does resist fingerprints! The color of the Stainless still matches my older appliances. I love that the filter is out of the way compared to my older Samsung. There is plenty of room for everything. Oh, and the water/ice dispenser has clean lines and just adds to the overall look. I have had my refrigerator for two months and am completely satisfied. Delivery and installation was painless. Totally a five star purchase!
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionalityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Great fridge - not so great icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this fridge deserves a 5 star. But the icemaker is very disappointing. The cubes are small and very "wet" so they quickly melt in a glass of water. Was told lowering freezer temp would help but doesn't. Love, love the drawer, the wide french doors, the deep freezer and especially how well lit everything is. Easy to see it all.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performanceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Samsung fridge lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed in the same day pick up as I ordered my fridge at 1pm but it wasn’t ready by 7pm when they closed had to wait till the next day to pick it up. Other than that we loved the fridge. It’s very roomy and works great I love the middle drawer for drinks only downside is the ice maker freezes or gets too cold and it makes a kind of vibrating buzzing over and over when it’s trying to Dethaw. Also it was a display so it was on a weird mode and wouldn’t get cold at first had to dig around on the Internet to figure out how to get it to come on normally.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality, SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Beautiful, Spacey, Little Querky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the size. Holy moly. Was able to fit so much for a party this weekend including a huge 40 person grazing board! The ice doesn't seem to be like, fully ice, but it still works. My FAVORITE feature though is the middle quick access drawer. I'm a small snacker and love my bubble waters in the work day so I just pop those items in here and it keeps them cold without losing ALL the cold air by opening the two larger doors. Water part in the door comes out STRONG so keep your glasses close or the water will fling out of the cup LOL
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
SAMSUNG 4-DOOR FRENCH DOOR SMART REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung refrigerator of this type that I have purchased, and I enjoy the flex Zone drawer very much, along with the other features. It is arranged well and stores many items. I truly enjoy the reminders when I have the door open too long, as sometimes I get distracted and forget how long it has taken to locate and retrieve items. I am pleased to have an icemaker that works well as we use a lot of ice in our household. I paid a good price, but discovered that it had been reduced another $200.00 the day after I had purchased and paid in full for it. Would have liked to have received a credit since I had already paid the extra $200.00 the day before rather than a week or more after payment. However, salesperson did not contact me. I purchased the first one in 2017 and liked it a lot, but had faculty icemaker, which had a design flaw that could not be fixed; therefore, had to use a countertop icemaker for several years. A perfect refrigerator other than that. Samsung and Geek Squad did a great job in assisting with the first one.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design, Drawer functionality
Rated 5 out of 5 stars
Appears to be well built and the design is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer - Black stainless steel Purchase Date: 11/07/2021 Purchasing on line was easy and quick and delivery availability was excellent. Squad delivered and set up our new refrigerator. They were quick and efficient. They had to remove our 36" front door and uninstall the refrigerator doors to move the refrigerator into our home however they did this very quickly. The Samsung doors can be removed easily making this process a breeze. Only took a couple of hours for the new refrigerator to get to the temperature settings we chose. The shelving is well designed and versatile to suit most of your product storage needs. The FlexZone drawer is great. The rails of the flex system are good however small items will slide through the rails into the next compartment. Once you get the FlexZone drawer set up the way you prefer, you will find it great for grabbing items you frequently use and without opening the main refrigerator doors. The freezer drawer and inner freezer drawer are spacious and work well for us. Had an issue with the water dispenser in the door, dripped continually for about 2 hours. After a few hours this stopped and the unit has worked fine. Nice, having water, cubed ice, and crushed ice at your fingertips. To date our new refrigerator has worked great.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Nice fridge for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not our first choice but we were limited on options due to the LG fridge we ordered was on back order (Best Buy notified me of this the day before scheduled delivery). The fridge is spacious, easy to set up and very quiet. My only complaint is the ice maker sprays ice everywhere and there is no lockout for the water/ice dispenser.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
amazing fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love this fridge. its massive and holds so much in the third drawer
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Love Samsung appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products. I got 2 Samsung fridge in my home. This model in the bee spoke, I love these products. They work perfectly. I've had no problem with them. They're carefree, easy to maintain, enlarge enough for my family's needs
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious and simple to use and maintain. It is very quiet and we find the flex drawer to be very convenient. The exterior finish is also of very high quality. We're glad we went the extra bit and purchased the largest fridge that would fit in the kitchen. The water filter is located inside the refrigerator compartment, front and center and easy to reach (waist height). The controls for the settings are also inside the refrigerator compartment lending to a very clean exterior look with only three touch buttons and the water / ice dispenser.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello AndrewM! We're so pleased to hear how happy you are with this choice of refrigerator! Thank you so much for the 5 stars. ^Jecca
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Love the drawer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this same refrigerator before at our previous home but had to leave it behind when we moved. Much better lay out than a side by side. The stainless steel doesn't smudge that easily and can be cleaned with an E-cloth. The drawer is the cats pajamas. It keeps drinks at a perfect 34 degrees. Plenty of space in the freezer and easier to get to the contents. The ice maker is kinda small but no other manufacturer seems to make a bigger one. Looks great inside and out.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Stargazer! ^Lo
- Pros mentioned:Capacity, Drawer functionalityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in March prior to a move, finally delivered in June. I love the ease of use. The additional drawer is great for the kids’ drinks, yogurt and cold cuts. The water and ice dispenser works great—except when the right hand door is open. The freezer has an amazing amount of space and the upper tray is great for the little things that usually get lost in a freezer. One con comment is the dispenser needs a little tray to catch the drips. Otherwise, I would buy it again.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality, Overall performance
Rated 5 out of 5 stars
Good for wine lovers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot be more happy with my new refrigerator. Its capacity and stainless steel color are amazing. The flexzone drawer with the capacity to change the temperate depending on what you want to store in it is wonderful. I was thinking on buying a separate fringe to store my wine. But setting the temperature on the flexzone drawer for wine can do the same work and keep the wine just at a perfect temp to enjoy a nice and refreshing glass of wine.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great.. nice looking So much more room.. So I need to add more characters to my review. I don’t have anything else to say
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality, Overall performance, Size
Rated 5 out of 5 stars
Great and efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Works well. Easy to use. Spacy and adjustable drawers. Multiple temperature controls. Ice maker is amazing.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very roomy, very quiet, and looks great. It was delivered on time and the men that delivered it were very good at what they were doing. Had very limited room to bring in in through the door but they got it without one wall scratched which really was a miracle in itself. Followed up instillation with a text a few days later to make sure it was running right.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend

















