Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,155 reviews
Rated 4 out of 5 stars
Water Dispenser light
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge is overall great, but disappointed that the listing says it has a water dispenser light, but my fridge does not have one. How would I go about getting on or should mine have come with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super happy with the purchase. By far the best deal at Best Buy and the service was top notch as always.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice refrigerator, same style as the one we replaced. This one has a very simple ice maker, like how the handles tilt up when you pull on them. Install company was great, we had 4 items and everything went well.
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator was purchased for its slate color primarily, but is performing well. My one concern is that the drip trough under the water dispenser was not designed well. It tilts outward. If water drips, it will run down the front of the refrigerator. This happened several times after it was first installed, but has stopped now.
I would recommend this to a friend
Rated 5 out of 5 stars
I love my new refrigerator!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator! I can open the doors and see everything that’s in there. The lights inside I like stage lights! Everything can be so organized. And I love the Tuscan color.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend
Rated 2 out of 5 stars
Be prepared for multiple repairs
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this Samsung refrigerator for 3 years and needed 2 repairs that I had to pay for. I do not recommend Samsung.
We understand the importance of having a reliable refrigerator at home. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible fridge. Icemaker was producing frost covered uneven ice. The crushed ice would clog the Shute 4 repair attempts by factory. Finally insisted full refund for purchase.
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Such a great product, the second zone is so nice for keeping my deli meat and items at a separate temp.
My old one had the drawer and it just sucked.
I would recommend this to a friend
Pros mentioned:
Drawer functionality
Rated 5 out of 5 stars
It’s the best for us!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just love this fridge! It has taken a bit to get used to the different size and how to find room for leftovers. But I did buy a bunch of baskets to keep it organized and I love how it’s looking! I also love how the shelf can slide back to make room for taller/larger items (like my wine)! I’m so glad I went with the one with the middle drawer, it’s so convenient to just slide open that one drawer instead of having to open the whole fridge when I’m making lunches! I do wish it had space for more ice, it doesn’t make much, which hasn’t been an issue yet, but will when we want to fill our ice chest.
I would recommend this to a friend
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have only had this fridge for 3 days. It seems to be quite nice, very simple to operate. On a picky note, i do wish it hsd different size ice, but most refrigerators have this style nw days.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best refrigerator I ever have. This is enough big and is easy to order all food and drinks in. Even in my old freezer, everything looked like a disorder but in my new freezer, everything is in the correct place. Nice refrigerator!!!!
I would recommend this to a friend
Cons mentioned:
Ice maker performance
Rated 1 out of 5 stars
refrig review
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the Flex drawer is just another refrigerator drawer. It really doesn't flex much in temperature. Had lunch meat go bad in it. I've had the refrigerator for 15 months and the ice maker has already gone out. You HAVE to turn the water off to the refrigerator in order to change out the water filter. And the refrigerator is extremely hard to move. So I have to turn it off at the road. Don't buy this!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as an open box fridge (fair) and was basically in brand new condition for a fraction of the original price. Very nice fridge with smart notifications.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice Appliance, great features without braking the bank. A comparable fridge with the same capacity, similar features was $3,200 in most appliance places in town. So saved about 1/3 of the cost.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazingly, this expensive refrigerator doesn't come with a simple ice dispensing guide...so when you go to get ice, expect a mess on the floor. Contacted store I purchased it from and Samsung corporate....and one says the part exists...and the other says it doesn't. Very frustrating
Hi there JAXN, congratulations on your new Samsung Refrigerator. I am glad to hear you are pleased with the unit. Thank you for taking the time to share your feedback. I will forward it over to our design team to improve our products. We thank you for choosing Samsung in your home. ^Brad