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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2204 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,204 reviews
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That it’s a big refrigerator and. Fit perfect on my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Can’t be any happier. Perfect size and perfect use of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beyond Frustrated and Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was damaged on installation 2 months ago, no one is willing to service the appliance. Not impressed with Best Buy’s repair program. The installer placed styrofoam under the wheel as a fix and recommended I place a wooden shim as a permanent solution for my new $3k fridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was late coming in twice and there is a dent in the water and ice door . Have to jump through hoops to get any kind of compensation for a dented door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we want for our customers. To better assist you with this concern, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Missing door shelf. Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge missing a door shelf. Installation was not complete, we noticed a missing shelf never installed on the refrigerator door. We try to contact back the installation group and never have a returned answer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Refrigerator is aBeautiful addition to any Kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Absolutely Beautiful. Quality is Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, the ice maker drawer could be bigger that's my only dislike. I love the beeping sensor which tells me fridge is not shut all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator with lots of features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we decided to purchase a new refrigerator, we decided to go with Samsung because of the good reviews and our experience with Samsung in the past. Our current fridge is almost 20 years old, and we really wanted to try all of the latest features. First, the stainless steel finish is great. It doesn't leave smudges as much as my older stainless steel appliances. We also like the size of this fridge. It is huge and holds so much stuff! I wasn't quite sure what I would think about the bottom freezer style of this appliance as well as the extra middle drawer. But we love it!!! The middle drawer is great for my daughter's snacks, and cans of soda and other drinks fit perfectly and are kept wonderfully cool. I like being able to adjust the temperature of each section. The main reason we got this refrigerator is the feature of the ice and water in the drawer, especially the crushed ice option. We were not disappointed with these features! I love crushed ice, and the ice that is produced from this dispenser is so soft. It almost rivals the nugget ice you can get at restaurants! The only slight negative with the ice is that it takes a while for the ice to get properly crushed. It even sometimes takes a bit to dispense just the regular cubed ice. But the option of crushed ice is worth the wait! We also like that you can lock the water/ice dispenser in order to clean it. The only other slight negative about this fridge is that there is not a lot of door space in the refrigerator section. Some of our larger condiments don't fit too well because of the way we have the shelves situated. This isn't a big deal, though, since there is so much room in the rest of the of fridge. Overall, this was a great purchase for us, and we are enjoying it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share all your favorite things about this refrigerator, Shoop123. We are happy to hear that it is a fantastic fit for you and your home. ^Lo Samsung

  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes weird noises Bottom door squeaky for a fridge at this price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I can help with that. I have located some information that will resolve this issue you are having with your Samsung Refrigerator door. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It sticks out a little but, you get used to it in a very short time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it doesn’t show finger prints, the ice cubes are smaller than our previous Samsung and water drips from the dispenser I have to keep a rag there to catch the drips.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    owner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not safe the glass shelf blew well over 10 ft on the floor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this refrigerator for a while now, and I’m honestly very impressed. The storage space is extremely well designed — plenty of room for groceries, drinks, and leftovers without feeling crowded. The shelves are sturdy and easy to adjust, which makes organizing everything simple. Overall, this refrigerator offers great quality, performance, and value for the price. I would absolutely recommend it to anyone looking for a reliable and stylish upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge Ever!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung fridge has been a fantastic addition to my kitchen—sleek, spacious, and thoughtfully designed. I love how consistently it keeps everything at the perfect temperature, and the adjustable shelving makes organizing groceries incredibly easy. The ice and water dispenser works smoothly, and the interior lighting is bright without being harsh. It runs quietly, looks modern, and feels high-quality in every detail. Overall, it’s a reliable, stylish appliance that’s made everyday life noticeably more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Samsung French door refrigerator. It is a beatiful desing, plenty of space, and keeps food fresh evenly . It runs quietly and the organization is excellent. Great value and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I chose this one – huge upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this refrigerator for a bit now and I can honestly say it was a really good choice. I’m in and out of my fridge a lot (between work and everyday life), and this one just makes everything easier. The space inside is probably my favorite part. I can fit a full grocery run without having to play Tetris trying to make things fit. The drawers actually keep my fruits and veggies fresh longer, which I noticed pretty quickly. The freezer is also way more organized than what I had before. I also love how clean and modern it looks in my kitchen—it definitely upgraded the whole vibe. And it runs super quiet, which I didn’t think would matter, but now I appreciate it every day. Overall, it just feels reliable and well-made. No issues so far, and I’d definitely recommend it if you want something that looks good and actually works the way you need it to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Busted out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Samsung things. But got this fridge this morning. And it’s being 12 hours since assembly and it’s not coiling at all, the fridge and the freezer are at room temp

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, VictorWol. We understand how frustrating it is when your expectations aren't met and would love to speak with you further to see what we can do to help. Please reach out to us via any of the following outlets and reference ticket number 1141029703.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you! ^Lo Samsung

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works well. the drawers are perfect for easy access. and the sizing was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I needed the extra drawer, but it turned out to be a great idea! It can be used as either a fridge or a freezer, and we keep our cans there, which saves us a lot of space. The overall storage capacity is excellent, and the layout makes it very practical. I’m really happy with this refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is beautiful and very efficient. it has a very low noise work, it has a big refrigerator, a big freezer with an internal extra drawer and between both there are a very useful drawer called flexzone with an intermediate temperature,nice for beers, sodas, cheese,etc. no leaks from water/ice compartment (very common in others brands). easy access to all parts due to its big doors and drawers. alarm for door open. a very useful app to refrigerator control using samsung smartthings via internet.

    I would recommend this to a friend