Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,154 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
My new fridge.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase was smooth. Great product, great price. Recommended.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Sleek Fridge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge looks great in our kitchen with the rest of the matching appliances. I love the middle drawer for drinks. The shelves inside and on the door are a bit odd in shape (fitting around the ice maker) but so far it's working well.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Excellent Frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In a few words I can honestly say this is the perfect refrigerator ever. It is very spacious. It has so much room we don’t know what to do with the leftover extra space. It enables you to organize all your foods and drinks very well. Overall we love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Fridge!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my 4 Door French refrigerator! Especially love the FlexZone drawer as it holds so much that I need at a moments notice. The freezer with the draw on top allows me to keep a great deal of food very organized in the freezer.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge for the price, very spacious and affordable
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is Marvelous,I love it, it is very fast cooling and freezing and very durable. I recommend it to others
I would recommend this to a friend
Rated 5 out of 5 stars
Great size & value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value! This fridge has a lot of room & runs quite silently which are 2 very important factors for me. It is definitely print resistant & any grime wipes away easily & doesn’t leave any “swear wipes” behind.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Spacious and wonderfully easy to use
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge! Freezer is spacious and easy to organize. The fidge is easy to organize. The only drawback is the small door tray that goes near the ice maker. It's too narrow to use.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Samsung fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our fridge has been working wonderfully! The ice and water taste better than ever! Tons and tons of space! If I could do 10 stars I would!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Truly a BEST buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thankful for the honest, quick, PROFESSIONAL delivery!!! Not enough space to write what we went through with Costco for over a month and Best Buy followed through flawlessly!! Absolutely love my new refrigerator (yep, this is adulting at its finest) Will forever buy all my appliances at Best Buy! ❤️
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Best refrigerator so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our new Samsung fridge. We had a similar size for our old fridge but our new Samsung is much better designed and some how fit more food. The compartment layout was great. Installation by Best Buy was right on despite not been in easy 2nd story kitchen location.
I would recommend this to a friend
Rated 1 out of 5 stars
Best Buy Outlet purchase "Caution"
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a refrigerator online. The following day, I reached out to the outlet store to inquire about the condition of the appliance. When I called, I was directed to a call center, where I was informed that outlet stores do not have a front desk to assist customers directly. Instead, I was advised to visit the store in person to inspect the refrigerator myself.
Although the store is 22 miles from my residence, I decided the trip was worthwhile given the price I paid and the listing description. Upon arrival, my wife and I, along with the salesperson, thoroughly inspected the refrigerator and finalized the purchase.
A few days later, the refrigerator was delivered to my home, but it was not in the same condition as it was in the store. It had two additional large dents, as well as a third dent on the Samsung logo. Additionally, the second "S" in the Samsung logo fell off when the delivery team placed the refrigerator in my kitchen.
I spoke with the installer, who advised me to contact Best Buy for assistance. I called Best Buy's customer service line at 1-888-237-8289 and was told that I would need to visit the store in person to address the issue. This would require a 44-mile round trip.
I purchased an extended warranty for this refrigerator and, overall, I really like the appliance. However, this has been a frustrating experience. If not for the competitive price of the refrigerator, I likely would not have pursued a purchase through the outlet store.
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 1 out of 5 stars
Issues keeping temperature
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this product back in May....long story short, I am now on my 3rd unit. The first was swapped after 5 days because the freezer wasn't keeping temperature. The second, I just received notice from Samsung that it is unrepairable, We noticed there was condensation over everything and our food was getting moldy quickly. After some investigation, the unit was blowing 84 degree air out the back vents (see pic). These temperature swings caused everything to have condensation. In order to keep the food cold, I need to set the refrigerator to the lowest setting. The tech said the inside temp was 8-10 degrees above the setting.
The worst part is dealing with Samsung support. It has been a week and they said they are still reviewing my issue, despite the fact that the tech got confirmation it was unrepairable. Now I get to wait 2-3 more weeks to get another. I requested another but they said since Best Buy swapped it, they didn't have a record of it so they couldn't count that as a failure.
The unit itself was ok, but if it doesn't keep a constant temperature, what good is it? At least the fingerprint resistant finish is nice.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Thank you for sharing your experience with us, Mark. We are pleased to hear that you're already in the process of getting this resolved and will use this feedback to better the Samsung experience in the future. ^Lo
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Plenty of room. Where the space is limited in the left side I keep small bottles and they fit perfectly. Fridge is beautiful and I love the flex zone. Ice machine works well. Fits beautifully in the space. Thought it would stick out more but happy it doesn’t.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
New Fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new fridge.Lots of space. Love the top bottom drawer that I can covert in to fridge or freezer whenever I needed. Best opinion.Thanks.
I would recommend this to a friend
Rated 5 out of 5 stars
Love fridge purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase for me. The price of the product was perfect and affordable. The product looks great in my kitchen.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great value
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing refrigerator! Tons of usable space. Easy to clean and looks great!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Samsung Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product, it has good storage capacity in both the fridge and the freezer.
I would recommend this to a friend
Rated 5 out of 5 stars
Gift card
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service the day after I bought my refrigerator it went on sale, so I called. They said, bring the receipt in. They gave me a credit of two hundred dollars and a gift card for a hundred and fifty and I bought a dyson and I love love it
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
We love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new refrigerator! The two guys who delivered and install it were very kind and professional.
Thank you BestBuy!