Customer Ratings & Reviews
- Model:
- RS28A500ASG/AA
- |
- SKU:
- 6447154
Customer reviews
Rating 4.7 out of 5 stars with 982 reviews
(982 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new Samsung-28 cu.ft. Side by Side refrigerator. It is designed to use the 28 cu.ft. efficiently. No wasted space. The ice storage is perfect for our needs. I would recommend this refrigerator.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge no issues. I’ve had this for about 2 years. It’s got plenty of space and it cools really cold
I would recommend this to a friend Rated 5 out of 5 stars
A great improvement from our previous refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always appreciated side by side refrigerators, but have not had one since 1982. So far it is a vast improvement from our previous top freezer refrigerator. I am very happy with the interior space and shelving and the door storage. We do not utilize the interior ice maker but do use it but do empty ice trays into the bin. That works nicely for us as we are in a single wide mobile home.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , worth every penny. Very spacious on both sides.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have little with this refrigerator. I like the color of the stainless steel. I would have liked a black color but I bought it urgently and I couldn't find it and I like it. It cools very well and the freezer also works well and so far I give it a 10. There are 4 of us in the family like that. that the size and what it fits is perfect for us
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good Ref
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It look like a stainless. All part are woking well.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a second fridge/freezer and it is a very good product.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome product, awesome delivery, awesome price!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. Ice maker, timer if the door is left open, side by side and plenty of room. Best part was the price was incredible. Best Buy delivery team brought it to my house up the stairs and connected everything without any problems. They even took away my old refridgerator. What more could you ask for. Best Buys is the BEST by far.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Huge and Perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is huge. It fits so much stuff. I am in love!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Purchase Great Value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, would recommend upgrading to this model if you dont want to spend alot of mula
I would recommend this to a friend Rated 3 out of 5 stars
Great fridge, but freezer portion had issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive and spacious fridge. Great icemaker. Sometimes the temperature as dropped below freezing in the freezer for reasons we have not determined. Our model may have just been a bad one, but the fridge portion has been excellent.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We acknowledge what you went through with your refrigerator. Let us provide the details you need.
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
We recommend checking the link below for steps to help with your freezer's temperature. Please refer to the option "Refrigerator, Freezer, or FlexZone is not cooling enough" and skip Step 1. Click on the embedded words and watch the video fully for more details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150800352) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Design
Rated 5 out of 5 stars
Modern
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the black stainless steel. Great features and very modern look and feel.
I would recommend this to a friend Rated 5 out of 5 stars
Great new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! Delivery was prompt and courteous.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great value for the dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to be used as a second fridge for storage purpose. Having no fancy features was actually a bonus for me. It meant having less parts to fix and issues to worry about it the future. I placed the fridge in my garage and have no issue with it so far. I find that having fixed racks is not a big issue. I can always easily arrange their food in stackable food storage boxes. Upon receiving the unit, I plugged it in and it started cooling right away and I was able to put food inside after letting it run for the first 10 hours. Delivery was timely and the crew was helpful and efficient.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator because of its large capacity and simple design. Also, it doesn't make loud noise. There is many shelves in the refrigerator, and I can store a lot of food efficiently. There is the only drawback that I experienced that not enough space between two doors. Because of that, when I try to open the door quickly, it hurts my finger.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 3 out of 5 stars
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great investment for the price, it has the modern look while not breaking the bank. Would love the option to add on the water option and have the trays be moved to where you would like.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for your insight about the Samsung refrigerator. YessM, you made an excellent choice for your home, and we are pleased to know how happy you are!
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1145015119.
^Rainly
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Like that there are no outward handles. Also like that icemaker is on the inside. Keeps grandkids from flooding the floor.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for great refrigerator. Stainless steel, clean and slim.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only wish th3 handles were on the outside.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design, fingerprint resistant finish and it is very roomy in both the refrigerator and freezer sides. It was delivered with 4 dents across the front but I have a replacement coming soon. My biggest complaint is calling in and actually getting someone that knows what they are doing in customer service. I have to keep calling until I get the person that can help. My 5 star rating for the refigerator is for the product itself and not the hurdles I have dealt with calling the Geek Squad line ti schedule delivery and get a replacement for damage in delivery.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend
















