Customer Ratings & Reviews
- Model:
- RS28A500ASG/AA
- |
- SKU:
- 6447154
Customer reviews
Rating 4.7 out of 5 stars with 982 reviews
(982 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and simple look with no protruding handles, door hinges on top are larger than i had noticed but just moved things around we kept on top before
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Fridge beautiful, but plastic packaging not!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge! Gave 5 stars based on the product itself. When we received it however it was covered with protective plastic. The techs attempted to remove as much of it as possible, but couldn't get it all. I thought it would be easy to just tear the rest off myself, boy was I wrong!!! Seems like the parts were assembled after the plastic had been applied. There were plastic remnants hanging off the edges everywhere and when I tried to remove them it just got worse. I had to spend over an hour using a razor blade to try to cut it off cleanly. Infuriating and certainly nothing I had the time or patience for after dropping $1,200 on a refrigerator!! Still not perfect and I can see where there is still plastic is jammed in the seams of the doors. So disappointing!!! All this being said, again, the refrigerator is great and huge.
I would recommend this to a friend Rated 4 out of 5 stars
Very modern and great user interface, not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1. Modern interface. 2. Large capacity. 3. Very quite compare to French door Whirlpool. Cons: 1. Unreliable, died after 4 years. 2. Get the 5 year service contract and be ready to replace it after 5 years.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
2nd refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. Delivery was perfect. we got it as a 2nd refrigerator.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our fridge, easy to open and cools and freezes just right
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
All things Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is performing as expected. I have become a Samsung nerd. They manufacture an uncomplicated, quality product. Through Best Buy, I have purchased Samsung laundry, 3 smart TV’s and now a fridge. Would recommend all products .
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Basic and perfect for my garage. Everything is working great right now.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity side by side. Easy access to both frozen and refrigerated foods. Hated bending down to get at the frozen foods
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space of this refrigerator easy and all items accessible to you Best choice ever! Easy to see the panel control. live love and enjoy it!
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience sales rep customer service was excellent salesman was very knowledgeable on product very friendly and helpful will be back again to buy more appliances in the future
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator/freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nicest refrigerator I've ever had. Thinking about buying anothe one.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So much room!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge!!! I love how it tells us when the door is open and that you can see the actual temperatures. There is so much room and I love that especially when I have to stock up when my boys are all home or during the holidays.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Hard work for a fridge install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people did an exceptionable job. They had to remove two interior doors of the house and the doors on the fridge. Hats off to them !!
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Big Beauty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the use of space with this design. No need for water dispenser so I chose this model. All the compartments make it easy to store staples as well as large pots/pans. It looks good too with the hidden door handles. A great value for the price.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Cooling Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to review from now because it had a problem which is the right hand side was not cooling down properly I called Samsung service and they immediately initiated a service call which took seven days before I saw the technician but they sent repair parts ahead of time so technician would be able to repair immediately. The problem was one wire which was shorted and prevented the cooling fan from running. Now one week later the refrigerator is cooling at 34° as requested. Hopefully is very elegant And roomy refrigerator will run all the time without any problems. Technician stated there is a lack of quality control at the factory
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Charge4VSCharge5,
We are glad to hear that you are using Samsung products. We are here to help you out with your refrigerator cooling concerns, you may click the below link for a troubleshooting guide.
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144940019) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing refridgerator. Ive had it for 1 month and have had zero issues. Plus the wifi capabilities makes this even better.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Bad engineering/design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this is my second attempt with this fridge... First one didn't work at all from day one (wouldn't cool). Tech verified it was defective and swapped it out. Replacement will not make ice. Water exit that fills the ice tray is frozen shut. Just terrible design. Don't get this fridge. Two stars for appearance and space lol.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Knowing the ice maker's efficiency saddens us. Let's boost its performance.
To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
Please read through this guide below to get the ice maker's diagnosis. Also, watching the YouTube video and the embedded link about the "Test button" and "Other ice dispenser guide" (if any) are recommended for further details.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
I have also shared this link to help the ice maker from being frozen over. Read "Ice maker is frozen over" and click the embedded link.
Ice maker is frozen over:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146517408, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Ideal fridge for your basement/garage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge for the price is a good value for your money. My old fridge died after 20+ years and I needed a cheaper alternative. This fridge is very quiet and ideal for the 2nd fridge for your basement/garage.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked at several refrigerators and decided to go with this one because it was the perfect size for the spaces in our house, it was the best price, and it has its own ice maker.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sleek and yet roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice space inside the refrigerator and it can accommodate plenty of bottles. I like having the ice maker inside the freezer because it keeps water from dripping down the door. The absence of handles gives this refrigerator an uncluttered look. So far it cools like a charm.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend
















