Customer Ratings & Reviews
- Model:
- RS28A500ASG/AA
- |
- SKU:
- 6447154
Customer reviews
Rating 4.7 out of 5 stars with 982 reviews
(982 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Startrd to not even use smart things app, but after connecting i absolutely love the additional features and cant imagine not using them. The grocery list and refrigetator inventory is what has me hooked. I love that it has no handles and its extremely spacious. Wish there was a built in egg storage container, but othetwise i enjoy it as is.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so classy and it doesn’t take much space
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Rated for Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious inside and maintains temperature in 107 degree garage where I have it on a separate circuit. A bit of a challenge to program temperature.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is huge. I LOVE how well lit it is. It does not have water but it does have an ice maker. We have 5 kids and this fridge is perfect for our needs.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The best of the best !!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! So far so good!!! My Samsung - 28 cu. cools very well and has a lot of space well shared. It is very handy and easy to clean and the doors are like mirrors. When my friends saw it they were delighted!!!! I also really like the drawers to store fruits, vegetables and grains because are big and easy to open.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my stainless steel side by side refrigerator not too long ago and it’s the best decision I made… it matches my appliances really well- it automatically set it’s own temperature:)
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very spacious. It's a perfect fit for me and our family of 4. I am a reoccurring customer with Best Buy love your customer service.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied. However, there were various dents and scratches on the refrigerator. It didn't look like new, and after I removed the tape inside..... it was just like that.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator.. Couldn’t be happier with our purchase.. 10 stars to Best Buy..
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge I was scared to get it but after having it I am in love with it thank u
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! I wanted a side by side and simple compared to my last Samsung refrigerator. Space inside and drawer options are less, but still perfect for what we wanted.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes next to no noise. Love the ice maker. So much storage capacity and the freezer is so much bigger than my old one.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but delivered with dent on door so I have to wait for replacement and put on
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Side by Side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a second refrigerator freezer for our garage and side by side was exactly what we was looking for. So far, so good.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. The product exceeds expectations. It has got a lot of storage and all the features of a modern refrigerator. You cant beat it for its price
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Simple but elegant look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the simple, no handle look. Works great so far
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator , so much space inside, easy to connect
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Erica d.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful it’s humongous, too big for my space but I love it
I would recommend this to a friend Rated 5 out of 5 stars
My refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. I love all the space i have. The ss front is wonderful. No fingerprints show and easy to clean.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 1 out of 5 stars
Warranty not worth it they dont help!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fride is a really good fridge but when i contacted them about the fridge being damaaged it has a small crack inside the frodge not too small not too big like its annoying too see on a new fride i was told they cannot help that i would have to contact the manufacturer but was mever given any info the geek squad warranry aint worth the money or hasstle had a washer i got my mom and that thing mest up 1 year later and geek squad acted dumb did not wanna help! But ended up fixing it but for the fridge has been over a month i contacted them again and no response i also heard i get a free filter as my first filter and yet nothing.. so thats why it gets a 1 start if fixed ill jump up to 4 maybe 5
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fridge,
Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. What you have gone through is not the experience we want for our customers. Your feedback helps us understand where we can take steps to improve our product and service.
Your refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing).
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/RS28A500ASG/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144693361
Leo
















