Customer Ratings & Reviews

Great fridge. A lot more space than one with freezer in bottom

Good refrigerator, it’s large, which is good for a big family. Delivery was on time and professional. Good overall experience with Best Buy.

The product is still new but so far so good. When I first plugged it in, I turned the freezer to 0 as suggested and I did get some ice forming on the inside of the door. When I turned it up a little, the ice went away but it's still keeping everything frozen. It seems to be a good fridge/freezer. A little bummed that the installers borrowed my good tape measure to see if they could get it through the door and forgot to give it back and I didn't remember to ask them. So, I'm down one tape measure. They had to remove the front door to get the fridge in and they didn't do the best job putting it back on - I had to have my son re-do the top hinge so the doorstop was on correctly. All in all, I'm happy with the purchase. I didn't want a water dispenser in the door and that really narrows the choices. The only way to get that was to get a fridge that's pretty minimal, so the inside does not include a meat/cheese-type drawer. That's only a small drawback for me. Overall, there's plenty of room and the quality and design seem pretty good. Hard for me to give anything a full five stars but for my purposes, this has everything I need while keeping the cost under $1500.

The refrigerator works good. What I like most is that the guys the delivered the refrigerator were amazing. They were very professional. They were extremely helpful

I love my refrigerator, good quality for the price

Love love love. Especially with the ice maker still inside without being an eye sore on the outside of the fridge! For someone who hates fridge water this was a win!

Exactly what I needed. Simple and sturdy with excellent storage space!

Love it!! The process from start to finish at Best Buy was a good experience. The delivery was on time and they communicated well. Refrigerator was in good condition when delivered and I Love it! Very spacious! Love how tall it is so I don’t have to bend over to look on shelves!

Product and price were great. Response to a question I had about the product , not so much. I purchased a new refrigerator and had it delivered. The delivery persons neglected to leave me a manual for my new refrigerator. When I called customer service and told them I wanted a copy of the manual they acted like it was an odd request. They offered to send a copy online and I told them that was fine but, I wanted a printed copy also. When their customer service number acted like they couldn’t supply a hard copy, I called the store directly. They never returned my call at all. Pleased with my refrigerator, not so pleased with Best Buy. I have made purchases from them before with no problems. I was surprised this time. All I can say is Best Buy be careful, consumers have other options.

Love the appliances. Not to big for my duplex!!!!!

Excellent Service, great customer service love the company

It didn't take me long to choose this refrigerator after my LG died 4 years to the day it was delivered. Next to other refrigerators, it was the most stylish. I love that it doesn't have handles and no ice/water dispenser on the outside. It's on the inside door and takes very minimal space. Lots and lots of interior space and most important to me, it is super duper quiet. At first, and no one told this except when I had to call Samsung for help in setting the temperature, but they had me wait 12 hrs so the oil would settle in the compressor. Then you plug it in and wait 4 hours for the refrigerator to cool properly. Now, during those 4 hrs, it can be loud and makes noises as it adjusts (and the manual says this) but after those 4 hrs, it is whisper quiet. Oh and the only reason I couldn't figure out the temperature was because you have to unlock it (a button on the temperature panel), then lock it again after setting it.

So far we are loving our new Refrigerator. We hope the black stainless won't go out of style quickly as it looks very nice in our kitchen with our oven. We don't use water or ice in the door so don't miss that feature and love the larger space we gained. The ice maker is at the top of the freezer door and doesn't take up as much space as the others. I use fresh flowers for our business's weekly event and I can take a tray off the door and place large vases with flowers so they stay fresher longer. My husband has a dedicated watermelon storage shelve so he is a happy camper. Tons of space not used yet so nice to put water, protein, and drink bottles and store them in the refrigerator. The only negative is it sticks out another inch from the wall over our last one but we can live with that.

Very good refrigerator and at a very affordable price, good buy

Delivery and purchase was superb and love the 18 months same as cash

Love theside by side, great storage and clean design.

Sales person was very helpful he found out what I needed on my refrigerator and showed me everything and how everything work.

The size, style are just what we need as a family. It is priced good and looks nice. The drawrs in both the freeze and fridge are great.

Love the black stainless steel color. It's also a great size. Love how your can easily see everything in the fridge and the freezer because of them being side by side.

The delivery and installation was seamless. The refrigerator itself is nice and solid and has cool hi tech features like a monitoring app on Wi-Fi. It’s also the largest I found at this size/price so we are happy.