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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,026 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was seamless. The refrigerator itself is nice and solid and has cool hi tech features like a monitoring app on Wi-Fi. It’s also the largest I found at this size/price so we are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent second frig for the garage. No complaints regarding its function, temperature. And… it’s very quiet. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a side by side fridge was not easy. Other stores didn't have them to view. Other stores said that "no one buys them, you should get this one" well, I didn't want "that one". Went to best buy. They had the fridge I was looking for on display as well as other options... I picked the Samsung due to the price and it had the features I wanted... And not all the stuff I would never use. There is tons of room in the unit I picked and so far it has been a joy to own. The unit I had before had a bottom freezer... you had to stack everything on top of each other and get on your hands and knees to dig stuff out. Delivery was very easy. The guys who came to install it were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 28 cu

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung 28 cu smart refrigerator , I like Samsung 28 cu , is nice and verry good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and simple but still modern.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had it for long but it works great so far with its awesome refrigerating power which dwarfs the last one I needed to replace even when that old thing back was back in its prime. All in all it's a just a nice fridge, the storage space and cleanliness of the design is fitting for most interiors I could think of, the ice maker works well, the freezer is freezing, and the fridge is fridging. The guys who installed it had an easier time getting it both into and together in my house than they did with the old one as well which might benefit some looking for a quick installation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. I bought it as my second refrigerator. Delivery people very awesome. I only had it for a month, hope there won’t be any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator,my family liked.Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by side refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator 1 year ago, and it has a lot of room, and it has kept our food fresher longer. The only downside is that the ice maker will not close all the way sometimes. Other than that we love our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appliances. Not to big for my duplex!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and purchase was superb and love the 18 months same as cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my refrigerator to this spacious fridge and I am in love. It is spacious and beautifully designed good enough for a family of 5. Worth the money i spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Great Purchase Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The process from start to finish at Best Buy was a good experience. The delivery was on time and they communicated well. Refrigerator was in good condition when delivered and I Love it! Very spacious! Love how tall it is so I don’t have to bend over to look on shelves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fit perfectly, no uneeded bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the refrigerator exceeds our expectations. It is a descent size and the depth is perfect for our family of 5. Fridge and freezer both have great quality temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest and best refrigerator I've ever bought. Also, the first ice maker I've ever had. No more cutting ice from the lake. Delivery was quick and the guys had my front door off before I knew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, 100% recommended. I buy my appliances here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a problem with the settings. after the delivery men turn on and stated that the alarm would reset after one hour. the problem continued for the weekend. i then called for a factory serviceman , and was quoted one to two weeks before service would be sent. I was called the next day, by some one from best buy to stop and see what the problem was, He was in less than 10 mins, fixed the door wiring corrected the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to stay loyal to the Samsung brand since we've always been very happy with their products. Our previous Samsung refridgerator was almost nineteen years old and never had a single problem with it. When I saw this side by side model, I immediately liked the design. The stainless steel exterior is attractive with clean lines. The interior is very spacious in both the freezer and the refridgerator. It's well lit and very easy to view the contents. The shelves are quite deep and perfectly spaced for our needs. I wouldn't change anything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great fridge for a great price. The style is just what we were looking for with clean lines. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good price. Samsung is a very good product.

    I would recommend this to a friend