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Customer Ratings & Reviews

$1,139.65
Save $210.34
Comp. Value: $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,026 reviews
  • Rated 2 out of 5 stars

    Bad engineering/design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my second attempt with this fridge... First one didn't work at all from day one (wouldn't cool). Tech verified it was defective and swapped it out. Replacement will not make ice. Water exit that fills the ice tray is frozen shut. Just terrible design. Don't get this fridge. Two stars for appearance and space lol.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Knowing the ice maker's efficiency saddens us. Let's boost its performance.

      To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.

      Please read through this guide below to get the ice maker's diagnosis. Also, watching the YouTube video and the embedded link about the "Test button" and "Other ice dispenser guide" (if any) are recommended for further details.

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001014/

      I have also shared this link to help the ice maker from being frozen over. Read "Ice maker is frozen over" and click the embedded link.

      Ice maker is frozen over:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146517408, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Basic and perfect for my garage. Everything is working great right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several refrigerators and decided to go with this one because it was the perfect size for the spaces in our house, it was the best price, and it has its own ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Delivery was perfect. we got it as a 2nd refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The side-by-side style makes it much easier to see what's in the freezer. It's larger size has made food storage much easier. Foods don't get lost in the back as often, so I utilize more of the food before it needs to be discarded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Sleek looking.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer range can be as low as -8°F. You will notice how large it is when you transfer your food from the older frig. So much more space because you have a small ice maker and not water dispenser. Without the water dispenser there are no holes in the door so it also high efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing equipment and also have a lot space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for - I wanted a fridge that didn't lose half the door space for a water dispenser/ice cube maker. It still has an ice cube maker, but it's small and still leaves a lot of storage space available. The inside of the fride/freezer is very spacious and I've had no issue with storing food inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge, easy to open and cools and freezes just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing refridgerator. Ive had it for 1 month and have had zero issues. Plus the wifi capabilities makes this even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerry and Mary Ann

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung was purchased to replace a secondary refrigerator that is housed in our garage. It purrs like a kitten! The slick stainless steel seems right at home and we like the shelf/bins options as well. Removal was also a breeze! Couldn't be happier with our purchase and the crew that delivered it. Thanks!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mack, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you taking the time to share your experience with us. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest refrigerator I've ever had. Thinking about buying anothe one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart connect easy to control temp love the stainless steel easy to clean love that it yells when the fridge is open for to long beautful fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very large space in both refrigerator and freezer. Finish does not show fingerprints on the exterior. Very quite while running. Good solid seal on doors. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Samsung, Side-by-Side refrigerator. It is spacious. The wide door shelves make beverage storage convenient. The finish is smudge resistant. We highly recommend this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Didn’t need the water line and it fits nicely in the area you specify. Got cold very quickly. App is tricky, be sure you get that figure out on first try if you care about the phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner against other brands and standout at the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last fridge was an LG. Never seemed right. Died. We’ve had LG TV’s and Samsung TV’s Samsung always won the which is better battle. Have had kenmore and other staple brand fridges. This one so far is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really nice but it is no way fingerprint resistant. And somehow, I cannot get all the plastic off.... There is also a small knick on the door that looks like the finish is peeling off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought a new house with a beautiful counter depth frig/freezer that perfectly matched the kitchen. unfortunately, it's only a measly 21 cu. ft. (16 and 5) which isn't enough volume to really work with. So i bought the 28 cu. ft. Samsung for the garage. it's a beautiful appliance with a huge freezer and spacious refrigerator compartment that really make meal planning much easier. my only complaint is that it tripped every code required ground fault interrupter that it was plugged into to include two brand new ones on dedicated circuits. Hmmmm. keep refrigerator or be code compliant? no problem, i replaced the GFI with a standard outlet and all is well with the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great looking Fridge. We didn't need or want the Ice Maker and Water Dispenser in the door and we're very please with the size and amount of space in it. My only negative would be it would be nice to have a cheese tray or something pull out in the middle.

    I would recommend this to a friend