Customer Ratings & Reviews

I couldn’t be happier with the fridge the ice maker is excellent and there’s plenty of room for freezer space and fridge

My new Samsung Side-by-Side Smart Refrigerator was an outstanding choice for all of my needs. It is large and 3 of the shelves are tall enough for my large pitchers of ice tea and milk cartons. I love it! The ice maker is efficient making plenty of the ice I need daily. It is beautiful and quiet. I can easily get to all my refrigerator items. What a great product and I am so very pleased!

We have bought several items from Best Buy and have not had a bad experience. Sales staff and knowledgeable and helpful. This refrigerator/freezer is just what we wanted; very spacious but easy to reach everything. Delivery crew were courteous and friendly.

So, this is a refrigerator I had to SETTLE FOR, I went in store bought a new refrigerator, dishwasher, and microwave. The original refrigerator I bought was to be delivered a week later which was fine, it gets here and it’s dented all over the front of it.I call customer service and I’m told it’s back ordered until July, which didn’t work for me, picked out a different refrigerator which is this one. It comes a week later. So by now we’re 2 weeks out from my original purchase. Delivery day comes for this refrigerator and they take my old refrigerator out it’s dismantled on the grass they open this one and it’s dented as well, I call customer service I’m told just keep this refrigerator and they will send me a replacement that’s not damaged. Ok fine. A few days go buy and my actual refrigerator gets delivered and guess what this one is dented on the side. I opted to keep it cause I was already feed up with Best Buy buy then, I had already been told I’d receive a gift card between $50-$200 for all of the inconvenience in regards to this entire purchase. (Side note the microwave I ordered I got a mail that night saying it was back ordered until may, mind you this was in March, I find the microwave at a store 30min away and in order to have this microwave here for installation day I had to go pick it up or wait until May, so I picked it up). Bottom line is this a good refrigerator yes it’s ok, not the one I wanted but the one most similar to what I bought. The refrigerator does have lots of space and so does the freezer. Today I did receive a gift card in the mail for the amount of $99.54 I guess they couldn’t give those extra cents to even make it a even $100. Needless to say, this buying experience wasn’t the greatest. Which is crazy cause not even a month before this purchase, I had bought a washer and dryer set and that order and deliver was easy and on time. But after this purchase I’m a little hesitant for future purchases.

I upgraded from an old fridge to this one. The space is great, the build quality is great and I love the lighting inside of it. So far it was worth it.

highly recommend the Samsung refrigerator. It’s reliable, energy-efficient, and comes with great features like spacious compartments, smart cooling technology, and modern design. Some models even include a touchscreen with smart home integration, which is a big plus if you like tech-friendly appliances. I’ve had a great experience with it—very quiet, keeps food fresh longer, and looks great in the kitchen. If you’re considering a new fridge, Samsung is definitely worth checking out.

I love this fridge and freezer combo! The ice maker works great! I love the warning sound that the fridge has been open too long. The smart system on this fridge works great on my phone. It sends notifications if the doors are open and let's you know the temp in the freezer and fridge.

Love the reminders that the doors been open too long, especially with kids. Keeps things perfectly cold

Beautiful fridge with plenty of volume inside. It’s a little deeper than most fridges I’ve owned (wish it was a little wider instead). Lighting inside is good, but could be a little brighter. Love that it has app connectivity (can control settings from your smartphone). Great product for the price.

We have had this fridge for two years now and have no regrets. We love the ability to keep track of the temperature remotely being we tend to be affected by power outages quite often. Lots of room and easy to clean inside and out. Best Buy delivery was phenomenal.

Just the right size plenty of room on both sides love the no finger print on the outside of stainless steel.

Fridge is amazing huge and so much space on both sides. Love the design and the wifi feature, the shelfs and lights. Its a very nice fridge!

I love the refrigerator it allows the space that I need. All the functions are easy to run making it a great choice for my family.

Everything I was looking for in a refrigerator; value, quality, aesthetics, and warranty. Best Buy delivery team was excellent.

I'm so happy, the refrigerator have a lot room, the Salesman Crist help me to find this item.

Excellent refrigerator, even thought this was replacing the dreaded "dual cool" class action lawsuit Samsung french door fridge ? I took another chance on Samsung and im glad I did so. I wanted the best looking high capacity unit I could find priced reaaonably and this is it !

Love the fridge, it’s huge and beautiful. The lighting is very nice as well. Doesn’t hurt your eyes when you go for a midnight snack.

I absolutely love this refrigerator. It is sleek and is a great addition to my decor. But more than that it has a ton of space. It makes noises, but I understand why the noises are happening. The pocket design of the handles are a real plus. The crisper drawers are also very large.It came set on the recommended settings for the temperature. Don't know how I lived without this for so long. Thank you Samsung for this great refrigerator. I will be back in a year to review again.

We have used this refrigerator for over 1 month and are very satisfied with oru purchase.

Sleek and roomy. Needed to replace an extra garage fridge that didnt need a bunch of extras, water/ice dispenser, filters, etc. One small drawback, the shelves do not adjust. Still great purchase.