Customer Ratings & Reviews

This is the absolute best refrigerator I have ever owned. It is very roomy in both the freezer side and the refrigerator side. It is well lite and easy to see every item. I really appreciate how quiet it runs. I never hear it at all. It was also a great value and very attractive. Also, doesn't show finger prints. I now have two of them. You won't be disappointed.

This is the biggest fridge we've had to date and absolutely love it. So much room for activities! We prep a lot of meals, and can easily leave a week or more of them for 2 people in separate containers/shelves.

Love the look and the features of this refrigerator. Would recommend it to anyone.

Great customer service the person that helped us he is very nice and definitely a lot of patience.the fridge is dojng great! We got it with one missing container from the freezer and I haven’t had a chance to go back and get it was dealing with family at a time.

Loved it when I first got it. Had issues with frost build up but Samsung came through and fixed it. It's working fine now. I had a French door before and I really wanted simplicity...which I feel I did get, but I didn't know the freezer fed off cooling to the fridge part and anything you put at the bottom shelf freezes a little. I had to do rearranging in the fridge so my veggies stopped feeezing but its not a big deal. Overall I like it but didn't like that I have to jeep my veggies at the top...oh wells.

Awesome refrigerator at a great price Love this refrigerator clean and works perfectly

So far so good, had it installed in the garage: it is a backup fridge, no water supply.. had to return the first one, as seals were not working... but no problem with the second..

Fridge is the right size for our home and working great!

Recently purchased a new Samsung refrigerator and am quite happy with it. The online ordering process was very smooth and easy with no hiccups. Delivery was also very smooth. I’m happy that I chose to purchase from Best Buy! Other stores were quoting delivery for 4 weeks. Who can really go that long without a working refrigerator?! I ordered this unit on Sunday evening and it was delivered to my home on Thursday afternoon. Needless to say, I’m very happy right now. Thank you Best Buy for your great service!

The level of customer service I received from the beginning to the end of my purchase and delivery was phenomenal. It's a great addition to my kitchen after our old refrigerator showed signs of not operating properly. I have nothing but good things to say about my purchase. Thank you for great customer service and products

Love that it’s large and sleek even if it’s going in my garage! It was hard to find one without a water dispenser on it but Best Buy had it!

Nice refrigerator inside and out. I like that i have an ice maker but its not big and bulky it doesn't take up all the space on the door so its plenty of shelves for more storage. This refrigerator has a lot of room thank goodness because we are a big family of 8 and its more than enough room for everything we need. I love how the handle is on the inside of the door so I don't have to worry about the handle being loose. Very nice refrigerator in the store it didn't seem that big but when it was delivered (by the way my delivery men were awesome :) it was a very nice size OH and the best part for the moms...its easy to clean!!! I had a pull out freezer and it was terrible trying to clean that freezer out so I appreciate and love my side by side refrigerator. Definitely pleased and would recommend to everyone!! Ohhhh and last but not least (I almost forgot) the outside of the fridge is easy to clean as well. Ok i done..lol

The product is still new but so far so good. When I first plugged it in, I turned the freezer to 0 as suggested and I did get some ice forming on the inside of the door. When I turned it up a little, the ice went away but it's still keeping everything frozen. It seems to be a good fridge/freezer. A little bummed that the installers borrowed my good tape measure to see if they could get it through the door and forgot to give it back and I didn't remember to ask them. So, I'm down one tape measure. They had to remove the front door to get the fridge in and they didn't do the best job putting it back on - I had to have my son re-do the top hinge so the doorstop was on correctly. All in all, I'm happy with the purchase. I didn't want a water dispenser in the door and that really narrows the choices. The only way to get that was to get a fridge that's pretty minimal, so the inside does not include a meat/cheese-type drawer. That's only a small drawback for me. Overall, there's plenty of room and the quality and design seem pretty good. Hard for me to give anything a full five stars but for my purposes, this has everything I need while keeping the cost under $1500.

This side-by-side is so convenient and has plenty of room inside. It looks sleek and uncomplicated.

Very good refrigerator,my family liked.Works very well.

Great product. Fit perfectly, no uneeded bells and whistles.

Excellent second frig for the garage. No complaints regarding its function, temperature. And… it’s very quiet. I highly recommend this product.

I like the Samsung 28 cu smart refrigerator , I like Samsung 28 cu , is nice and verry good

Love love love. Especially with the ice maker still inside without being an eye sore on the outside of the fridge! For someone who hates fridge water this was a win!

An excellent product, 100% recommended. I buy my appliances here.