Customer Ratings & Reviews

So sleek and beautiful, so quiet and modern looking. Icemaker performs beautifully but I do have to say that the delivery guys did not hook up the water to the icemaker and so I had a flood underneath the refrigerator after a few days. My husband was able to connect the water to the icemaker. But Best Buy handled it well when I complained to customer service. But that’s beside the point the refrigerator is fantastic! I really really love it and it makes my kitchen look great!

It didn't take me long to choose this refrigerator after my LG died 4 years to the day it was delivered. Next to other refrigerators, it was the most stylish. I love that it doesn't have handles and no ice/water dispenser on the outside. It's on the inside door and takes very minimal space. Lots and lots of interior space and most important to me, it is super duper quiet. At first, and no one told this except when I had to call Samsung for help in setting the temperature, but they had me wait 12 hrs so the oil would settle in the compressor. Then you plug it in and wait 4 hours for the refrigerator to cool properly. Now, during those 4 hrs, it can be loud and makes noises as it adjusts (and the manual says this) but after those 4 hrs, it is whisper quiet. Oh and the only reason I couldn't figure out the temperature was because you have to unlock it (a button on the temperature panel), then lock it again after setting it.

Hi there I went with this Samsung refrigerator because I love the brand. I have purchased Samsung phones and Samsung TVs over the years. I have found them to be reliable. All my Samsung TVs have been bought at Best Buy and they are still going strong in my house. That is why I went with the fridge. I can trust trust that both Best Buy and Samsung will deliver and honor the transaction. My Samsung phones purchased through T Mobile and I have purchased several phones from the Samsung Note series. I find these phones to be of high quality and a great value, just like the TVs. Now for the delivery process I bought this at the end of 2023 for $999, and added the hook up, and removing fee of my fridge and it came out to a little over $1,200. The delivery crew was professional and was in and out in under 30 minutes. They were friendly and answered by questions about the fridge, so I thanked and tipped them when they left. Best Buy will give you a timeframe to meet them, and they arrived in the timeframe I was given, without an issue. The delivery process was great, now I can tell you about the fridge. It is a silver and sleek design. I enjoy looking at it every time I get something out of it. One side is the refrigerator and one side is the freezer. This is the 1st time I have purchased a refrigerator like this. I am usually used to the top part being the freezer, and the bottom part being the refrigerator. This means I can store more groceries in the freezer, and can have more storage for drinks in the refrigerator part. I can easily fit 30 TV dinners, frozen nuggets, pizza rolls, steamers, and there is still extra room. I am able to do this,as this model has ample shelving. The other side is full of gallons of drinks, condiment selves, dairy, and there are 2 sliding drawers which one is reserved for fruits and vegetables, and the other meats. Even with all that stored, I still have space to add more. It easily stores food for a family of 3-4 I don't usually take the time to write surveys, but when Best Buy emailed me, I decided to do it because I have been very pleased with the delivery, and quality of this refrigerator. Best Buy and Samsung are both brands I trust and have gone back and been a customer again many times over. I will continue to do business with both because I like and trust these brands. Due to everything written above I highly recommend this refrigerator

I've not had it for long but it works great so far with its awesome refrigerating power which dwarfs the last one I needed to replace even when that old thing back was back in its prime. All in all it's a just a nice fridge, the storage space and cleanliness of the design is fitting for most interiors I could think of, the ice maker works well, the freezer is freezing, and the fridge is fridging. The guys who installed it had an easier time getting it both into and together in my house than they did with the old one as well which might benefit some looking for a quick installation.

One of the best. This is the 3rd refrigerator we purchased in the last 6 years. So far, this is the best for size & keeping food cold. We did not connect the water line because ice cube dispencers will clog because of the hard water. We have great ice cubes from bottle water. Highly recommend this refrigerator.

It's big and has plenty of room for a lot of items. Keeps everything really cold and the good thing about I never hear it turn on or running.

This is the absolute best refrigerator I have ever owned. It is very roomy in both the freezer side and the refrigerator side. It is well lite and easy to see every item. I really appreciate how quiet it runs. I never hear it at all. It was also a great value and very attractive. Also, doesn't show finger prints. I now have two of them. You won't be disappointed.

We've had our Refrigerator for 7 months now. We love it. It's solid tight close, quiet, roomy, and keeps our food cold. It's easy to keep clean and organized.

This refrigerator has been working like a charm . Does not make any weird noise unless its making ICE for you .

Wonderful fridge and freezer; fits perfectly in our kitchen and keeps food and beverages at the perfect temperatures. Plenty of storage space and nice vertical, linear design. Easy controls ensure that temperature regulation remains effective and simple.

Almost 3 months since we purchased this fridge and we are very pleased with its operation. Easy to set up and easy to clean. The freezer has plenty of room which we love and the fridge makes it easy to see what you have in it. We feel we make the right choice and the pricing was competitive. Thanks Best Buy!

Wonderful refrigerator. Sleek design. Quiet. Exactly what we needed as a backup fridge for the garage.

The interior of this appliance is exceptionally spacious, providing ample room for storing oversized bottles, large containers, and various items, so you won't have to worry about fitting everything in. The sleek stainless steel finish not only enhances its modern appearance but also minimizes the visibility of fingerprints, making it easy to keep clean and looking pristine. Furthermore, it seamlessly integrates with Samsung SmartThings, allowing you to conveniently monitor and adjust the temperature directly from your smartphone, ensuring your items are always kept at the optimal conditions.

I absolutely love the fridge. Its the perfect size, modern but simple. Very classy, spacious, and elegant. The Stainless steel is of great quality and the fridge itselfs exudes excellent performance. I feel like I've received much more than what its worth and would highly recommend.

Works great, nice simplistic look. Very spacious and keeps everything fresh

Upgraded my refrigerator to this spacious fridge and I am in love. It is spacious and beautifully designed good enough for a family of 5. Worth the money i spent on it.

For the price, the refrigerator exceeds our expectations. It is a descent size and the depth is perfect for our family of 5. Fridge and freezer both have great quality temps.

Nice refrigerator inside and out. I like that i have an ice maker but its not big and bulky it doesn't take up all the space on the door so its plenty of shelves for more storage. This refrigerator has a lot of room thank goodness because we are a big family of 8 and its more than enough room for everything we need. I love how the handle is on the inside of the door so I don't have to worry about the handle being loose. Very nice refrigerator in the store it didn't seem that big but when it was delivered (by the way my delivery men were awesome :) it was a very nice size OH and the best part for the moms...its easy to clean!!! I had a pull out freezer and it was terrible trying to clean that freezer out so I appreciate and love my side by side refrigerator. Definitely pleased and would recommend to everyone!! Ohhhh and last but not least (I almost forgot) the outside of the fridge is easy to clean as well. Ok i done..lol

Bought to replace an older side by side unit. This one was on the larger side but definitely very stylish and functional. After a week of use it performs as its supposed to. Keeps food cold and keeps frozen foods, frozen. Overall very satisfied with this fridge.

Excellent refrigerator, even thought this was replacing the dreaded "dual cool" class action lawsuit Samsung french door fridge ? I took another chance on Samsung and im glad I did so. I wanted the best looking high capacity unit I could find priced reaaonably and this is it !