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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 877 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 877 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, it’s huge and beautiful. The lighting is very nice as well. Doesn’t hurt your eyes when you go for a midnight snack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is the right size for our home and working great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but it’s not the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is okay it gets the job done. The doors are a little wide and you have to open them all the way to fit something like a pizza box in it. The k my issue was with the delivery it was missing a foot and both Best Buy and the manager of the store didn’t give a care. I even purchased the extended care plan for 150$. Disappointed by the chico store manager she is rude and lazy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We appreciate you sharing your overall experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      Chrystel Samsung

  • Rated 5 out of 5 stars

    Very good refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator,my family liked.Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fit perfectly, no uneeded bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side-by-side is so convenient and has plenty of room inside. It looks sleek and uncomplicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Gem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s large and sleek even if it’s going in my garage! It was hard to find one without a water dispenser on it but Best Buy had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best refrigerator I have ever owned. It is very roomy in both the freezer side and the refrigerator side. It is well lite and easy to see every item. I really appreciate how quiet it runs. I never hear it at all. It was also a great value and very attractive. Also, doesn't show finger prints. I now have two of them. You won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by side refrigerator with hide away d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this side by side refrigerator for it’s size (plenty of shelf space, including the refrigerator adjustable door shelves that fit gallon size containers). The compact size ice maker in the freezer plus the side door storage shelves. And we love the slick hide away door handle look. The glass shelves are not adjustable and the not enough lighting are two things we that would of made this the perfect appliance for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good price. Samsung is a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Fits perfect. Delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, 100% recommended. I buy my appliances here.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. It’s spatious and has been easy to use and organize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 28 cu

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung 28 cu smart refrigerator , I like Samsung 28 cu , is nice and verry good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from small old fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! We bought this for out in our garage as a second refrigerator. This is bigger than our fridge in the house bc the space can only fit a small 22 cubic feet fridge. So a family of four we needed more space. We had an old one in the garage but in the winter the freezer would not freeze. I know these are not made for outside in garage but we wanted bigger either way and found this one sale. So far i absolutely love this fridge. Its huge! And its freezing in the freezer. It has not been super cold in Louisville yet but it has been below freezing at night many time and the food has stayed frozen. I like the push button temperature controls and the option to turn off the icemaker is nice bc we dont have a water line in garage. Now it would have been nice if the delivery guys took all the wrap and foam off when they delivered it. They literally sat it and left it. But i guess i have to pay for installing it to have them unwrap it all. Very happy so far with this samsung refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and convenient! Lots of storage and easy cleanup. Great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best service best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. I don’t often replace things before they are broken. But when my stove had to be replaced, I decided it was finally time to say goodbye to my yellow wing old refrigerator. It feels like I upgraded my whole kitchen, just by having this beautiful and very functional Refrigerator. I don’t like ice being on the outside of the door. It’s a very convenient Storage inside the freezer door. And I absolutely positively love Best Buy and I will not buy appliances anywhere else. I made a mistake with my first refrigerator purchase. I bought one with the freezer on the bottom . It was far too small for me. I did not like at all having to take everything out of the freezer to find what I was looking for. And I literally had to give away food and eat food because it was much smaller than my former freezer. This was completely my error. But Best Buy without a single question swapped it out for the one that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent second frig for the garage. No complaints regarding its function, temperature. And… it’s very quiet. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge. Lots of room on the inside. Love the style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek. I hadn't planned on buying a new one yet but my old Frigidaire was beginning to make strange noises. It's been a good one - 15 years. I saw this Samsung online but looked at others. It kept drawing me back. This refrigerator has everything you need. With 28 cu. ft. don't plan to run out of room. Four gallons of milk will fit comfortably on the top shelf with room to spare. Or put them in the door. The door compartments are amazing. They are deep and like a textured bottom to keep things from sliding. The outside shelf cover is tall. There are 2 drawers. One crisper and the other for whatever you want. This I don't like. I would have preferred two crispers. The freezer is very roomy as well. The door compartments are designed like the refrigerator section. The ice maker sits at the top and is not obtrusive at all. It's a freezer. The fact that there were no dispensers outside of the door was fabulous. They are a mess in my honest opinion. Fingerprints are minimal. Door opening placement is perfect hidden away. It cooled down quickly to transfer food. I haven't hooked up the WI-FI yet. Still debating. Temperature always a constant. For the price, I couldn't ask for a better refrigerator and great customer service getting it delivered.

    I would recommend this to a friend