Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 877 reviews
(877 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Roomy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and has lots of room. If you don't need a water dispenser, then this fridge is perfect.
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The level of customer service I received from the beginning to the end of my purchase and delivery was phenomenal. It's a great addition to my kitchen after our old refrigerator showed signs of not operating properly. I have nothing but good things to say about my purchase. Thank you for great customer service and products
I would recommend this to a friendRated 4 out of 5 stars
Samsung side by side refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator 1 year ago, and it has a lot of room, and it has kept our food fresher longer. The only downside is that the ice maker will not close all the way sometimes. Other than that we love our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been working like a charm . Does not make any weird noise unless its making ICE for you .
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Product or else I wouldn't get it again.
I would recommend this to a friendRated 5 out of 5 stars
Clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great fridge for a great price. The style is just what we were looking for with clean lines. No complaints.
I would recommend this to a friendRated 5 out of 5 stars
Sleek and efficient! Great price point!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator. Sleek design. Quiet. Exactly what we needed as a backup fridge for the garage.
I would recommend this to a friendRated 5 out of 5 stars
Love my new Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased a new Samsung refrigerator and am quite happy with it. The online ordering process was very smooth and easy with no hiccups. Delivery was also very smooth. I’m happy that I chose to purchase from Best Buy! Other stores were quoting delivery for 4 weeks. Who can really go that long without a working refrigerator?! I ordered this unit on Sunday evening and it was delivered to my home on Thursday afternoon. Needless to say, I’m very happy right now. Thank you Best Buy for your great service!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
2nd try was good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, had it installed in the garage: it is a backup fridge, no water supply.. had to return the first one, as seals were not working... but no problem with the second..
I would recommend this to a friend Rated 5 out of 5 stars
Worth your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my refrigerator to this spacious fridge and I am in love. It is spacious and beautifully designed good enough for a family of 5. Worth the money i spent on it.
I would recommend this to a friendRated 5 out of 5 stars
Great appliance for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the refrigerator exceeds our expectations. It is a descent size and the depth is perfect for our family of 5. Fridge and freezer both have great quality temps.
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, nice simplistic look. Very spacious and keeps everything fresh
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest and best refrigerator I've ever bought. Also, the first ice maker I've ever had. No more cutting ice from the lake. Delivery was quick and the guys had my front door off before I knew it
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. A lot more space than one with freezer in bottom
I would recommend this to a friendRated 5 out of 5 stars
Olaya
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, good quality for the price
I would recommend this to a friendRated 5 out of 5 stars
My favorite appliance Definitely worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator inside and out. I like that i have an ice maker but its not big and bulky it doesn't take up all the space on the door so its plenty of shelves for more storage. This refrigerator has a lot of room thank goodness because we are a big family of 8 and its more than enough room for everything we need. I love how the handle is on the inside of the door so I don't have to worry about the handle being loose. Very nice refrigerator in the store it didn't seem that big but when it was delivered (by the way my delivery men were awesome :) it was a very nice size OH and the best part for the moms...its easy to clean!!! I had a pull out freezer and it was terrible trying to clean that freezer out so I appreciate and love my side by side refrigerator. Definitely pleased and would recommend to everyone!! Ohhhh and last but not least (I almost forgot) the outside of the fridge is easy to clean as well. Ok i done..lol
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Looks beautiful works good...but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when I first got it. Had issues with frost build up but Samsung came through and fixed it. It's working fine now. I had a French door before and I really wanted simplicity...which I feel I did get, but I didn't know the freezer fed off cooling to the fridge part and anything you put at the bottom shelf freezes a little. I had to do rearranging in the fridge so my veggies stopped feeezing but its not a big deal. Overall I like it but didn't like that I have to jeep my veggies at the top...oh wells.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Evelyn, I see you are experiencing some concerns with your Samsung Refrigerator freezing items in your Samsung Refrigerator. I understand that you have resolved the issue but I would like to provide you some helpful information to ensure you get the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, it’s large, which is good for a big family. Delivery was on time and professional. Good overall experience with Best Buy.
I would recommend this to a friendRated 4 out of 5 stars
Excellent geek squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works good. What I like most is that the guys the delivered the refrigerator were amazing. They were very professional. They were extremely helpful
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is still new but so far so good. When I first plugged it in, I turned the freezer to 0 as suggested and I did get some ice forming on the inside of the door. When I turned it up a little, the ice went away but it's still keeping everything frozen. It seems to be a good fridge/freezer. A little bummed that the installers borrowed my good tape measure to see if they could get it through the door and forgot to give it back and I didn't remember to ask them. So, I'm down one tape measure. They had to remove the front door to get the fridge in and they didn't do the best job putting it back on - I had to have my son re-do the top hinge so the doorstop was on correctly. All in all, I'm happy with the purchase. I didn't want a water dispenser in the door and that really narrows the choices. The only way to get that was to get a fridge that's pretty minimal, so the inside does not include a meat/cheese-type drawer. That's only a small drawback for me. Overall, there's plenty of room and the quality and design seem pretty good. Hard for me to give anything a full five stars but for my purposes, this has everything I need while keeping the cost under $1500.
I would recommend this to a friend




















