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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 558 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the ice maker, ample space, and overall size of this 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker. Many appreciate the design and ease of use, including the convenient temperature controls and flexible storage options. However, some users note that the fingerprint resistance is not as effective as advertised, and there have been reports of water leaks. A few customers also mention concerns about the susceptibility of the stainless steel finish to damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 558 reviews
  • Pros mentioned:
    Ice maker, Space
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, very spacious and the ice makers keep up with a family of 5. The only complaint is the stainless doors really like to collect fingerprints but clean up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Space

    Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 door design. So much storage space. Filtered water in fridge pitcher is so convenient. Wonderful clean lines.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It is so big and so bright on the inside. Plenty of space and love the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Happy with our decision!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at some refrigerators and comparing options and what was most important in our household, I chose this refrigerator and so far I am happy I did. The functionality of only having to open 1 door at a time if I know exactly what I need, having 2 types of ices for the various size cups we use, the quietness of the refrigerator and the water jug feature, which has become the family favorite, have made this the right refrigerator for us. I dont like all of the fingerprints - you definitely see them all...and it took awhile to get the ice started, but seems to be doing better now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Boymom5, I would like to congratulate you on your new Samsung Refrigerator and really appreciate you taking the time to post your review. I mag glad to see that you are your family has found a lot of use in this newly designed unit. We are happy to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s extremely nice and big! I wish I would have upgraded to the beverage center! If you can afford the beverage center then please do that. The bending over in the middle of the night is a little lame. I LOVE the refillable pitcher and the ice trays but I don’t love the location

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big enough for teenagers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator (does being this happy with an appliance mean we are old)! Plenty of room to feed three teenagers. The flex space is great, we currently use as a freezer space and it keeps items just as cold as the actual freezer side. Best Buy removed our old fridge and installed this one and we couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Unique Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle broke off the freezer drawer on our last frig. We were looking for a different design and saw this with no separate handles (they are built in) and no drawers. It is very large with a lot of room but the shelf height adjustment is frustrating - in order to fit milk or juice containers you end up with 2 short spaces and one tall one. It is impossible for a short person to reach to the back of the top shelf because it is so high up and the shelf height is so low. We do love the ice dispensers and the self filling water bottle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Karen, I would like to congratulate you on your new Samsung Refrigerator and appreciate your review. I would like to forward your design concern to our design team for future products. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    First new fridge ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a house with two other people and we all have a habit of meal prepping. The very tiny "standard" fridge we had when we moved in wasn't cutting it. When we moved all the contents of the old into the new fridge we knew we found the perfect one. It doesn't have a smart screen and it doesn't play youtube while you cook. Its just a very good fridge with a ton of room.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Excellent Choice for a Higher end Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has more storage room than the traditional French door refrigerators. Pros : No handles so it sits more flush. More storage space than similar refrigerators. Easier to access areas with the 4 doors, instead of the pull out doors where items have to be stacked in the freezer section. Cons : Ice maker takes up a large portion of the freezer. Ice is constantly being made even though full. Definitely not fingerprint resistant. Doors do not automatically shut, they have to be pushed to fully close.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Cool fridge bro.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works well. The double ice maker is amazing but having an automatic filling water pitcher that is always cold tops the cake. My wife and I have plenty of space for anything we need to put inside it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this fridge. The simplicity in the design of no protruding handles, makes it sit in a modern artistic like design. I almost went with the bespoke blue glass because i loved the color but knew it would snowball into an entire kitchen overhaul, which even this one could. The quietness of the fridge vs the 25 year old fridge it replaced was astonishing, side by side the old fridge was consuming about 40 a month in electricity vs under 7 for this one. The layout seems bigger and perfect for me with one exception, the ice bins. I read all the reviews and knew i woikdnt like it either but i think i have a solution, i plan to get a thin piece of acrylic and bend it sk when u pull the ice bin drawer forward ice cannot fall behind im gonna try just placjng it under the bins but if clearance issues arise ill glue under the drawer but im sure once i solve that problem ill continue to live this fridge for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Clean lines, spacious, with two different ice sizes. The auto-fill filtered water pitcher is very convenient. It settings for temperature and ice are easy to set up-even for a non-techie such as myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i love the refrigerator. Do miss a meat and cheese drawer tho. Also theres a learning curve with no door handles, but like the sleeker look. Very quiet and plentiful ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Best overall design refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have owned. This model is very large 29 cf and the freezer is designed with shelves and drawers. Best overall design, water is in door, multiple ice maker, largecube and small bites. The unit is quite, and is smudge proof stainless. It has a smartthings app for managing settings. LOVE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Ice maker, Flex Zone, Water Pitcher Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual ice maker, and the flex zone. We don't eat much frozen food so being able to have more fridge space is great. Also - since all the drawers/shelves are clear everything is in plain sight reducing food waste, And having a built in auto refilling water pitcher is the best. Only downside is the sleekness of being handle free, but to open you open from the bottom of the top doors. If you're tall like myself and my husband you'll naturally want to grab the top and not the bottom, as do many guests, leaving tons of fingerprints all the time

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re extremely pleased with this fridge. The awesome ice machine in it is a huge game changer, our guests love the never ending ice. It’s spacious but also reachable so you don’t loose food in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Great value and amazing features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is amazing the two different ice type and separate bins was not advertised but is an amazing feature. The sleak front makes for a nice seamless feel for the kitchen. Delivery was only 1 week out but the first fridge was damaged upon arrival but the team at best buy rescheduled and I had a replacement by the next week.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good, But One Very Annoying Design Flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my bottom freezer drawer French door refrigerator that was having issues with the ice machine system. The storage space is great, I like having 4 doors, and the ability to customize the bottom right compartment is very handy. I was hesitant about not having water and ice through the door, but I will say that I really like the auto filling pitcher. But that also introduces a very annoying design flaw. After I started using it, I noticed that the top left door kept closing to 90 degrees (NOT all the way). I can’t tell you how many times I’ve banged my elbow on the shelves because I don’t expect the door to be that close. I thought maybe it was a weight issue, so I tried emptying the contents of that door, but that didn’t help. Eventually, I got a brand new unit delivered. Before I got too far with with the installation, I tested the new door and it stayed open all the way. Great! They finished the installation and hooked up the water line for the pitcher. All of a sudden, the door kept partially closing again. As it turns out, that water line must put enough tension on that door to prevent it from staying open all the way. I would give this 5 stars if it wasn’t for this very annoying issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Brand hasn’t had any problems. It works great looks great Love the space the separation the bottom drawers. Awesome. The freezer works. Great refrigeration works great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Never need to purchase bottled water again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is legit! I always looked at appliance purchases as emergency type expenses that are needed and we needed a new refrigerator, however after this arrived it is amazing. It has so much more space, aesthetically pleasing with the flex French doors, and nice shiny stainless steel. It is connected to the Samsung smart things app which is convenient. My favorite feature is the water filter on the inside. It auto re-fills every 10 minutes as needed and the water is better than Figi bottled water. I don't need to purchase bottled water anymore. I got this on sale for $2,100 and installation and delivery was included as part of the Total membership. Extremely satisfied worth every penny.

    I would recommend this to a friend
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