Customer Ratings & Reviews
- Model:
- NK30B3500US/AA
- SKU:
- 6491813
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers admire the 30" Under Cabinet Range Hood for its ease of installation. However, some customers have expressed concerns about the noise level and the quality of the buttons. Additionally, a few customers reported receiving the product with dents.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Condition
Damaged product and poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was damaged. The best buy technician insisted that they will compensate me by giving me a re-circulating kit instead of a new item with no damage. 3 months later I am still waiting to resolve this issue. I did not receive any compensation and they refuse to replace the damaged item. I've had to reschedule at least 5x at this point with no progress. The last technician literally arrived to tell us they don't have the item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened that you had to experience this. The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
- Cons mentioned:Noise level
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look acceptable but it is very loud which bothers the consumer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Noor!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Range Hood is making a loud noise. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Range Hood is too Loud": https://www.samsung.com/us/support/troubleshooting/TSG01203229/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729902
Have a great day.
Melardo
- Pros mentioned:Ease of use
Good quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to install. Can use as a recirulation or connect to a duct.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong but quiet ventilation. Easy to use. Easy clean up
I would recommend this to a friend Owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good an quiet. The look is good. everything matches well.
I would recommend this to a friend- Cons mentioned:Condition
Dented
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item arrived (and was installed) dented in two places.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your range hood's installation experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their exchange process.
Have a great day.
-John
Quiet and Powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one situation where the upgrade is definitely worth the extra money.
I would recommend this to a friendGood deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good deal for a Samsung range hood got the open box deal will be shopping here again for future products
I would recommend this to a friendRange hoid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! The color matches my stove perfectly! It has 3 exhaust fan speed options
I would recommend this to a friendGreat product and it is very great quality. Very n
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it is very great quality. Very nice service.
I would recommend this to a friendAuthor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference a good fan makes! This one is simple but excellent.
I would recommend this to a friendConsultant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit fan is so quiet that you barely hear the noise. Excellent choice unit!
I would recommend this to a friendKitchen appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect mother loved her Christmas gift no issues.
I would recommend this to a friendWould not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed today and looks extremely cheap. I do not recommend purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144625008
Have a great day.
Melardo
