Customer Ratings & Reviews
See more imagesSamsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Model:
- NK30B3500US/AA
- SKU:
- 6491813
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Blown away
Kenpachi Posted
Real easy simp install. No problems. Slight damage but was able to correct fits perfect. Which gray?
I would recommend this to a friend - Rated 1 out of 5 stars
Damaged product and poor customer service
Deez Posted
The item was damaged. The best buy technician insisted that they will compensate me by giving me a re-circulating kit instead of a new item with no damage. 3 months later I am still waiting to resolve this issue. I did not receive any compensation and they refuse to replace the damaged item. I've had to reschedule at least 5x at this point with no progress. The last technician literally arrived to tell us they don't have the item.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued Best Buy Client,
We're saddened that you had to experience this. The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
- Rated 3 out of 5 stars
Mr
Noor Posted
Look acceptable but it is very loud which bothers the consumer
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi Noor!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Range Hood is making a loud noise. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Range Hood is too Loud": https://www.samsung.com/us/support/troubleshooting/TSG01203229/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729902
Have a great day.
Melardo
- Rated 2 out of 5 stars
Patience
JohnN Posted
Ordered product and from best buy October 1s, but was told one week for delivery. Turned out one week Turned to 2wks, and then received a message that my order would be delayed till November 8th. At first i was frustrated but then realized it was out of their control. Will wait the extra weeks because I've had a good experience with bestbuy. Also my order was damaged on arrival which bestbuy arranged to replace. Customer service was supportive as always.
I would recommend this to a friendBrand response from Samsung
Posted
Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
- Rated 5 out of 5 stars
Owner
MohammadaliK Posted
It works good an quiet. The look is good. everything matches well.
I would recommend this to a friend - Rated 5 out of 5 stars
Great product and it is very great quality. Very n
Great product and it is very great quality. Very nice service.
I would recommend this to a friend - Rated 5 out of 5 stars
Quiet and Powerful
mdutton Posted
This is one situation where the upgrade is definitely worth the extra money.
I would recommend this to a friend - Rated 1 out of 5 stars
Dented
SharonB Posted
This item arrived (and was installed) dented in two places.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued BestBuy Client,
We understand what you went through with your range hood's installation experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their exchange process.
Have a great day.
-John
- Rated 5 out of 5 stars
Good deal
DavidR Posted
Really good deal for a Samsung range hood got the open box deal will be shopping here again for future products
I would recommend this to a friend - Rated 5 out of 5 stars
Range hoid
Tiebaby22 Posted
Absolutely love it! The color matches my stove perfectly! It has 3 exhaust fan speed options
I would recommend this to a friend - Rated 5 out of 5 stars
Author
SBelew Posted
What a difference a good fan makes! This one is simple but excellent.
I would recommend this to a friend - Rated 5 out of 5 stars
Kitchen appliances
Fit perfect mother loved her Christmas gift no issues.
I would recommend this to a friend - Rated 5 out of 5 stars
Consultant
Antennaforlivingroom Posted
Unit fan is so quiet that you barely hear the noise. Excellent choice unit!
I would recommend this to a friend - Rated 1 out of 5 stars
Would not recommend
Samsung Posted
It was installed today and looks extremely cheap. I do not recommend purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144625008
Have a great day.
Melardo