Customer Ratings & Reviews
- Model:
- NK30B3000US/AA
- SKU:
- 6491821
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the 30" Under Cabinet Range Hood. Many customers feel that the range hood has a great appearance when installed with their cabinets. Additionally, customers appreciate the excellent LED lights and the coverage they provide.
This summary was generated by AI based on customer reviews.
Worst FAN EVER
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I’ve ever made. Cant keep up with even the smallest amount of steam/smoke and when we cook bacon it’s a guarantee it’s going to set off the smoke detector if we don’t open a door or two.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ensuring your range hood is clean can boost its performance, MattJ. Let's get the information you need to get the best results when using the hood.
The link below will guide you in maintaining your range hood and give additional information by checking the hyperlinks.
Clean your Samsung range hood and vents:
https://www.samsung.com/us/support/answer/ANS00089383/
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146858314) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Appearance
I love it so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and simple and look sleek what more could you ask for !
I would recommend this to a friend Samsung range hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install, would recommend to anyone.
I would recommend this to a friendRange Hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I ever get this product, I'd be better able to give a review. I placed and paid for my order on 8/29 with a delivery time of 9/6. Well it was damaged and I'm still trying to get the replacement. All I'm getting so far is the run around. Customer service is really good about not giving a straight answer. If I ever get it and get it installed, maybe I'll change my review but I sincerely doubt it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened by what you had to go through. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Stove Accessories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase item had a bit of an issue initially first time item was defective new replacement perfect
I would recommend this to a friendGet the Microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the Samsung quality. Get the Microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for your review. We would love to speak with you about your range hood to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145422394) to help our team pull up your information.
Have a great day.
^Camille
fan for stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although they had to bring a new one to install because the original one's lights did not work, it is working fine now
I would recommend this to a friendSimple and sleek.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a basic stainless steel hood, but it looks good.
I would recommend this to a friendWouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Invest a little more and save yourself a headache. First one came dented, second one the lights didn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AleC,
We want to ensure that our customer's expectations are met.
Here is a link to "Range hood will not turn on": https://www.samsung.com/us/support/troubleshooting/TSG01203248/
The below link is the user manual for your model. Turn page 11 (Range Hood Controls and Replacing the LED Lamp), and page 12 (Range Hood for ADA Compliance - Note) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220708120222764/NK3500BM_NK30B3000US_AA_LIB0175253A.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145262217), which will help our team pull up your information.
Have a great day.
Melardo
Where is the logo? False advertisement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is NO Samsung logo no matter what Samsung keeps replying. Damaged on pick-up, no parts inc. or direction booklet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your overall experience with one of our Samsung range hoods.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
