Customer Ratings & Reviews
- Model:
- HW-Q70T/ZA
- SKU:
- 6400660
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the soundbar's exceptional sound quality and deep bass, praising it as 'fanatic'. The easy setup process is also well-received, with users describing it as 'a breeze'. While the Dolby Atmos feature is acknowledged for its noticeable impact, some users express concerns about the bass strength and connectivity issues with the subwoofer.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Debated for a while between this, the Sonos Arc, and Bose 300 for our living room. This was on super sale, did a lot of research, and spoke to a number of people in store between a couple visits -I was buying a cheaper sound bar for our basement bar. This won out, and I’m super happy with it. Fantastic sound, huge fan
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Easy to hook up! Super amazing sound!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system sounds amazing. Definitely a must buy!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound bar and perfect sound for our TV room.
I would recommend this to a friend - Pros mentioned:Sound quality
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great sound and bass, movies easy to watch.
I would recommend this to a friend Samsung HW-Q70T Sound Bar---Awesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound quality for the price and for such a simple set-up system (one sound bar plus subwoofer)! Also, it syncs up with the Samsung Q800T QLED 8K Smart TV stereo speakers which allows for a richer quality sound experience; especially when watching movies. Economical and superb quality!
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good but did not last. Had it repaired 6 months after purchase and does not turn on now. Too many issues.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
THREE TIMES A CHARM???
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds GREAT when it works. I bundled this with a Q80T 75" Samsung (which is over the top) and had it hooked into the HDMI ARC output by the squad (they're great too). Number one worked two wks and failed. Number two, replace by the squad lasted about four wks and now we are waiting for the squad to come and replace it with number three. Three times a charm?? If not we'll replace it with a SONOS or BOSE.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 85Samsung.
I am very sorry you have experienced issues with your HW-TQ70T and had to have it replaced twice. This issue is definitely not normal, and I apologize for the disappointment.
Your feedback is very important to us and will be shared with our product team.
If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Pros mentioned:Sound quality
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really pushes out great sound......
I would recommend this to a friend - Pros mentioned:Sound quality
Q70T eARC Does Not Work properly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 Q70Ts to find one that works properly. First was defective. Sound dropped out in Youtube on first soundbar using Samsung Q90T tv. Also, eARC has 3 second delay in Youtube on all 3 Q70Ts I tried with 2 different Samsung Q90T tvs, and also with Sony X950H tv. Returned both Samsung Q90T tvs and both Samsung Q70T soundbars and bought a Sony X950H TV and a third Samsung Q70t soundbar. Q70t does not work properly with Samsung TVs. Had lip-sync delays on all 3 Q70Ts with Samsung Q90t tvs, but not with Sony x950H TV. Decided to keep third Q70T soundbar to use with Sony TV because it has good sound even at low volumes, even though HDMI volume control on Q70T does not sync with Sony TV and eARC doesn't work properly with Sony either. I kept Q70T only because I was able to buy Q70T for $399 on sale and has good sound for living in a Condo. Samsung has major HDMI issues which need to be corrected. Hoping for future firmware upgrade to fix HDMI problems. Will try optical cable with Sony to see if volume sync problems get fixed.. Too many HDMI problems with Samsung Q90T tvs to list here. Spent three months trying to get a Samsung TV to work with a Samsung soundboard, but finally gave up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GregP:
Thank you for purchasing the HW-Q70T Soundbar and for your review. Please know that 2020 Samsung TVs have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue.
Please make sure you are running the latest firmware update which includes improved connectivity. You can update your firmware ver. 1017.5 by Auto Update, using the SmartThings app, or by using a USB device.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Sound quality
wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound very nice the woofer is wireless also a plus
I would recommend this to a friend - Pros mentioned:Easy setup
Paired Perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and paired perfectly with my Samsung TV
I would recommend this to a friend Doesn't Compare to Higher End Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this sound bar and sub woofer, but they're just not that great. Don't get me wrong, if you've never had separate speakers from your TV, and you're just starting to build a set, then this will probably do just fine. It had decent sound and volume, but it lacks richness and fullness. I was hoping to save a few bucks, but you really do get what you pay for. This Samsung set didn't even come close to my Bowers and Wilkins 686 shelf speakers. All in all, if you're used to higher end stereo equipment, then pass on the Samsung equipment and shell out the extra cash for a better set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HangingInColorado,
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
Refer to pages 22-24 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202005/20200522131945126/AH81-11607A-00_FM_HW-Q70T_ZA_ENG_200511.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Cons mentioned:Connectivity
Flawed design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung, what are you putting out? This speaker has issues. Bluetooth does not work. The audio oddly sounds like someone is talking through a tin can when a commercial starts to play. Sounds great when watching a program, but every commercial it sounds awful. Can’t figure that one out. It makes no sense. Sometimes I have to unplug the hdmi ends at both the tv (after powering off) and the speaker and then power back up in order to get any sound to play from the sound bar. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hattrick,
I am very sorry to see that you are having connection issues between the HW-Q70T soundbar and TV. Here are some tips that may help you:
If you are connecting wirelessly via Bluetooth, please follow these steps:
1) Press the PAIR button on the remote to enter BT PAIRING mode
- “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
- When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2) Select Bluetooth mode on the Samsung TV: Home > Settings (gear button on remote) > Sound > Sound Output > Bluetooth Speaker List > [AV] Samsung Soundbar Q70T (Bluetooth))
3) Select “[AV] Samsung Soundbar Q70T” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
- When the Samsung TV is connected, [TV Name] > “BT” appears on the Soundbar’s front display
4) After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
If you have an existing Soundbar (e.g., [AV] Samsung Soundbar Q70T) on the list of speakers on the Samsung TV, delete it. Then repeat steps 1 through 3.
There are also a few things you may want to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a wall between the sound bar and the subwoofer it may cause interference or not work at all depending on the material in the wall.
3) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all of the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update, ver. 1017.5 . You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update on the product page of your HW-Q70T on the Samsung website.
I hope this helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Sound bar is great when it stays on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be a five star if it didnt go off on its own. And when it goes off, there is no sound at all and then we have to turn off the tv for the sound to come on. Disappointed because of it shutting off all the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gail:
Thank you for purchasing the Samsung HW-Q70T Soundbar System. I am very sorry to see that your unit is turning off randomly.
So that we can better troubleshoot this issue and assist towards a solution, please reach out to Samsung Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised that Best Buy only had low end sound bar’s displays working. People don’t buy higher end audio equipment based on looks! Thankfully I am happy with unit after installing at home.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great find! I had purchased a similar unit from an online retailer but the sub woofer would not connect to the soundbar or tv. Not only did I get a great item at a great price, I also received a Best Buy gift card with my purchase. Now that's a win-win situation
I would recommend this to a friend- Pros mentioned:Sound quality
Expect some static
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Atmos on this soundbar is good, but it does have a bit of a static noise when playing Spotify through WiFi. I am not sure if there is a solution to this.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Spidey16,
Thank you for your feedback on the Samsung HW-Q70T Soundbar. When you hear static coming from your soundbar, it could be from a bad signal from the TV or a poor connection. It could also be caused by interference by mobile devices placed nearby. (1) Be sure to move phones and tablets at least 3 feet away, (2) Make sure that all cables are firmly connected to the soundbar at both ends, (3) Finally, check if the static is occurring on all sources connected to the soundbar. If it is only occurring on one source, replace the cable that the device is connected with.
If your issue persists, please contact Samsung Customer Support for further assistance at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Solid value soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is solid, but not over the top. If you want a true surround sound experience you'll need to spend more on a system with more speakers. This unit is ideal for a smaller room.
I would recommend this to a friendCompact yet grat sound ... easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally prefer the Polk Audio soundbar but my local Best Buy was out of stock on them the day I needed it so we listened to the Samsung, We were pairing it with a Samsung QLED and the extra features made it a great package. It looks great, sounds great, and was easy to install and set up
I would recommend this to a friend