Customer Ratings & Reviews
- Model:
- HW-Q70T/ZA
- SKU:
- 6400660
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the soundbar's exceptional sound quality and deep bass, praising it as 'fanatic'. The easy setup process is also well-received, with users describing it as 'a breeze'. While the Dolby Atmos feature is acknowledged for its noticeable impact, some users express concerns about the bass strength and connectivity issues with the subwoofer.
This summary was generated by AI based on customer reviews.
Samsung sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Samsung A/V products for years and I will stand by the quality and value they provide. However, I am disappointed with this sound bar and subwoofer. I have a 75" QLED tv and this is the sound bar that was suggested to pair with it. My old tv was 53" Samsung and sound was a Panasonic wired system that blows this new system out of the water at half the price. Same room same set up, I've even talked with Samsung "expert" to try to adjust the sound. Didn't help.
No, I would not recommend this to a friendFirst time ever owning a soundbar. Seems to be on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time ever having a sound bar. This works great.
I would recommend this to a friendGreat soundSamsung HW-Q70T 3.1.2ch Soundbar with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this wonderful television sound system
I would recommend this to a friendOverpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear, the bass isn’t as impressive. While this is a good bar it’s performance relative to its price is low. I wouldn’t recommend for anything more than 299.00.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JB56,
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product for beginners. easy to set up and use
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. The sub woofer is nice.
I would recommend this to a friendGreat sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and compatible with my Samsung tv.
I would recommend this to a friendNever buy an open box again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one Open Box Satisfactory condition, in the description it say should not come missing of any necessary parts or items. Well, only the soundbar in the box and missing the remote control and the subwoofer, and there were no cables. So the item couldn’t work without the missing items. I thought it was a mistake so I brought the item back to the store for exchange, they said since I bought open box satisfactory item the missing parts are expected and there was nothing they can do. The associate and her supervisor didn’t say anything except made me feel like it was my fault for being cheap. Wasted my time and energy on the customer service.
No, I would not recommend this to a friendGood "bar" but HORRIBLE subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar sounds very good but the subwoofer is non-existent, even at the highest level. There are other "cheaper" brands that have a better/stronger subwoofer. That's why the low rating. I really regret not reading reviews (I usually do but not this time) because it's a known problem out there. I wanted to return it but my return date passed, so I'm stuck with it. Not a happy user!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zurmac: Thank you for your feedback regarding your Samsung HW-Q70T Soundbar. We appreciate you sharing your experience with the bass performance.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Sound is clear on some channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound does not meet needs when shows get quiet and a lot of dialogue but is great for action or sound effects! Sad you can’t hear dialogue unless you turn it way up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .connie:
I am very sorry that you are having a hard time hearing dialogue. To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
If you need additional help with this issue, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not a great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My older soundbar works better. This one is ok, and I like that it has a smaller profile than the old one. The sound it is not as good. Doesn't sync well all the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .chkwi:
Thank you for purchasing the HW-Q70T Soundbar. If you are using a 2020 Samsung TV, you can use the Audio Pass Through feature. You can use this feature to correct your audio-sync issue.
Go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, ADAPTIVE SOUND, or DTS VIRTUAL:X.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this helps. For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
First Samsung product disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was a big disappointment. It's lacking in features and adjustability. I had just purchased a new 55 inch Samsung Q60 Tv and decided it was time to upgrade my sound bar as well. I originally had the economy soundbar from Samsung around 100 bucks and I loved that sound bar. However it's much me expensive replacement soundbar Q70 just does not sound good. There is barely any bass even with the woofer at max setting. The sound setting just don't work with anything I watch it's either voices to loud and music really soft or music to loud and voice really soft. I have to keep the remote in my Hand while watching TV to adjust the volume constantly. I'm so upset that I bought this and I've never had a bad buy in my life till now. I had sold my old sound bar and have already lost the receipt and the box. Its been about a months since I bought this and the TV speakers sound better without the sound bar. It even has more bass without it. What a complete wast of money. Also the TV+ soundbar option which was why I bought this one in the first place does not work. You can't even get to the settings for it. The sales person showed me how to setup before hand. But with my brand new 55 Q60 tv the option was no available. I've tried many different setting and adjustments but no matter what I do the sound quality is so bad. Ii tried both connecting with Bluetooth and using the optical port and still bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ALVIN,
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I am also very sorry to see that your sound experience is hearing voices that are too loud and music really soft, or that the music is too loud and voices are really soft in other scenes To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.
Using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
Refer to pages 22-24 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202005/20200522131945126/AH81-11607A-00_FM_HW-Q70T_ZA_ENG_200511.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Over hyped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most, I got on here and read quite a few reviews on this unit. And what I can't believe is how high this system got rated. Mid and highs are not that clear, and for a 300W+ system it does not carry a mid to slightly high level of sound without distorting. The WORST part of the system is the SUB. It's weaker than weak and makes this system not worth the money, period! I returned it and bought a Vizeo, they have really good soundbars for the $ right now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mainecat,
Thank you for your review of the Samsung HW-Q70T Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Ambassador
Samsung Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that all I needed was one remote because I have a Samsung TV, however the surround sound did not provide the sound we were looking for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Twinn,
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
Refer to pages 22-24 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202005/20200522131945126/AH81-11607A-00_FM_HW-Q70T_ZA_ENG_200511.pdf
If you are considering the addition of rear speakers for a full surround experience, your model is compatible with the SWA-9000S Rear Speaker Kit
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble syncing Samsung tv and sound bar- installers didn’t help. Still trouble with sound dropouts. Sound quality is only average
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Soundbar,
Thank you for purchasing the Samsung Q70T and for your review. We appreciate your feedback regarding your experience with occasionally not hearing any sound from your soundbar. You may want to check that the cable connection is not loose. Remove the cable and connect again.
You may also want to initialize your soundbar again by pressing the - + (volume) buttons at the same time for at least 5 seconds. “INIT” appears on the display when the soundbar is initialized.
Please also make sure that you have the latest firmware update. You can update your firmware by Auto Update or by using a USB device.
For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is ok. It’s better with playing music than with movies. The sound in the door is different than in my living room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CMill,
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am very sorry to see that in-home audio output is not as you experienced in the store.
First, please check that you have positioned the soundbar correctly. It has come to our attention that customers may be positioning the soundbar incorrectly, resulting in poor sound quality. The soundbar should be placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on Samsung.com and zoom in on the photos) If you have incorrectly placed the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when you sit), you will experience muffled or low quality sound because the unit will be resting on the speakers.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
Refer to pages 22-24 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202005/20200522131945126/AH81-11607A-00_FM_HW-Q70T_ZA_ENG_200511.pdf
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Cons mentioned:Connectivity
Sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar sound kinda cheap and the subwoofer would lose connectivity or not connect at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cooper:
Thank you for sharing your review of the Samsung HW-Q70T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I am sorry to hear that you are experiencing connection issues. If the audio from the wireless subwoofer is dropping out intermittently there are a few things to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a wall between the sound bar and the subwoofer it may cause interference or not work at all depending on the material in the wall.
3) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption.
4) Check all of the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update or by using a USB device.
As for the random disconnection between Soundbar and subwoofer, placement of the devices is often an important factor. Please try to bring the units closer together and move large items that are in between the line of sight of each other.
Should you need further assistance with these issues, or have any questions about features or operation, please know that Samsung is here to help at:
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Better than TV speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normal sound quality. Nothing extraordinary but definitely better QLED TV speakers.
No, I would not recommend this to a friendok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase with the TV bundle - not knowing if my new flat had ok / good speaker - so I m not using it
I would recommend this to a friendSound good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok. Not as good as a dedicated sound system. It's more of a gimmick with up foring speakers. Not much power
No, I would not recommend this to a friendBrand response from Samsung
Posted .Taylor:
Thank you for purchasing the 2020 Samsung HW-Q70T Soundbar. With 3.1.2 channel sound, you get a deep audio experience. For a more dynamic gaming experience, try Game Mode Pro. Your soundbar’s Adaptive Sound feature optimizes sound based on each scene and lets you hear voices clearly at low volumes.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions