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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 860 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 3.1.2-Channel Soundbar for its exceptional sound quality, particularly praising the immersive experience of Dolby Atmos. They also appreciate the easy setup process. However, some customers express concerns about the soundbar's connectivity stability, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 860 reviews
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Excellent quality & design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Sound is smooth & rich for a large living room. Quality craftsmanship & design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchasse, now ready for 4k Blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing sound bar. Its in a class all its own. Plus its expandable. Those who rate this sound bar less than 4 stars may not be aware of the power of this unit. Usually you need a Dobly Atmos reciever, at lease $3,000. and 9 speakers to pull this off. Easily could be a $5000 setup. The speaker has the processing built in. But you only get that sound right now from movies produced since 2014, and you have a 4k Blu Ray player. But the speakers are fantastic without the Dobly Atmos too. There isn't any comparison vs a Bose or Sonos sound bar. They miss the mark by a long shot! This is the best setup i have found,and i bought 2 and gave one to my son for Christmas. I've listen to $400,000 a pair speakers, (Sanus Faber), and while those are remarkable, these are great!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have vaulted ceilings....so sound isn't what it should be...but overall sounds better than tv....too pricey

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit because of the store display and am not disappointed. JustJust right in my condo as it eliminates the need to set rear speakers with each use. Additionally, it greatly improved sound quality from the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but not many providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it because it was on sale for $600 and I heard how great it sounded in store. I always forget though that things are calibrated by their GeekSquad for free, unlike mine. If I want mine calibrated, I'd need to pay extra and there aren't even enough providers of sources with Atmos which is really the only difference between this and other smaller/cheaper systems.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      GamerXNite:

      Thank you for your review of this Samsung product.

      Your experience and feedback are important to us and we will share your thoughts with our product team.

      Should you ever need assistance or have questions about setup, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Dolby Atmos is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a newer blu-ray player to make the dolby atmos work properly. When the blue light is on its so awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to be able to get that Movie qaulty Sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound bar! Powerful sound and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with quality of this Sound Bar. Geek Squad installed this device to work with my new TV purchased at the same. Geek Squad Agent, Francisco Ortiz (Agent USO 1817) was professional, courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sounds awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really beefed up the tv and movie sound and sounds good playing music too. Easy setup and everything was included. The sound bar is large so you need to have space. It does come with brackets to mount on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Nicesound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up cool sound with the Dolby atmos. One negative is the subwoofer just ok bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't believe how full & separated the sound that comes out of this system is. Awesome separation of the 3.1 channels for TV & video games. Makes me wish I had the surround speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to spend the money but very glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing else whatsoever to add to this review

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound with this sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a large unit with very nice sound but sometimes it does not turn on with the tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful sound. Feels like I’m in a movie theatre!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sounds like you in theaters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I don’t have to go to a theaters anymore

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but not surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was rather goof much better than the TV alone; but it is not surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound choice for the New TV with this Samsung Sound Bar.. AWESOME.. Love the sound quality that this bar offers.. Best sound bar ever purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the speakers on my TV; however, it doesn't sound as good in my TV room as it did at Best Buy. Also, when using the ARC HDMI, it doesn't always turn on with the TV. The sound quality may be my fault because I haven't spent the time to tune it for my home; however, I'm taking off a star for the ARC because this sound bar replaced my previous bar which always turned on with the TV.

    I would recommend this to a friend
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