Customer Ratings & Reviews
- Model:
- HW-K850/ZA
- SKU:
- 5284300
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 3.1.2-Channel Soundbar for its exceptional sound quality, particularly praising the immersive experience of Dolby Atmos. They also appreciate the easy setup process. However, some customers express concerns about the soundbar's connectivity stability, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Needs a little more bass. Used to haveing 5 surround sound speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Very good sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for movies and music . Can add rear speaker for even better sound .
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been skeptical about sound bars. I was really surprised by the sound quality from this system. Geek Squad also did a great job installing this system with my new TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for listening at a higher level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality on this soundbar will have you believing that you are in the movies. Also the crisp sounds that music comes out of the speakers give that club like feeling.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not as easy to set up as I thought but once it was set up it - the sound was great. I have a big room and it filled it up with ease.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Excellent sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent home theater sound only wishing it came with rear speakers tp have found come from all the way around you. Wish there was some you could buy .. Excellent Buy
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound even with our tall ceilings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Atmos sound system gives great flexibility to change how the sound is. It adapted to our great room 12 foot ceilings to provide clear sounds without any echo.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Great Atmos Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar packs a lot of punch. Especially when you watch something with Dolby Atmos. I have a decent sized livingroom and my wife tells me to turn it down sometimes
I would recommend this to a friend could be better for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds OK when connected using HDMI ARC, but somehow there is a different in quality when connecting using optical to older samsung TV that does not have ARC. The sounds seems to be more hollow not as full as when connecting thru ARC. Good for watching movie, don't think it was design for music, somehow music seems hollow too. As if there is something missing in the mid bass area. the features of this bar where Samsung using holes on top of the bar (Acoustic Technology) is actually works....during scene with lots of actions, sound appears to come from where the action is happening on screen. Unfortunately, due to the hollowness in sound quality, it's not too my likeness...I have to return it. It is a good soundbar especially if you don't want to spend thousands of dollar for a surround system and don't have room for surround speakers. It may be good for some people but the sound quality not too my likeness. I like the n850 better, much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jatshion:
Thank you for your review of this Samsung Soundbar with Dolby Atmos.
I am sorry to hear that it did not work out for you and have returned the HW-K850 Soundbar. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
We hope to regain you as a customer in the near future.
- Samsung Solutions
- Pros mentioned:Sound quality
Excellent product, great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing and a perfect fit if you are looking for an immediate upgrade to your sound. For true surround sound, I would recommend also getting the rear speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Theater Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is off the chart with magnificent sound at an affordable price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound which is clear and fills our large great room. Easy to set up right out of the box, love that it connected w/my existing TV remote for volume control.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my living room as I downsized from a full surround sound. For a small package this soundbar sounds great. Happy with my purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound system. The sound bar gives great surround sound while the wireless subwoofer provides lots of base for extra excitement and higher quality music.
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty good sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound with regular tv and when you are watching a blu ray.
I would recommend this to a friend Ok sound....not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could do it all over again I would of not spent the money on this. This is overpriced for what the sound is you get. The main speaker is very large also. Need a wide tv stand to fit tv legs and speaker if not wall mounted. If it was 1/2 the price than possibly a better review.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Matt,
Thank you for purchasing this Samsung HW-K850 Dolby ATMOS Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
- Pros mentioned:Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this soundbar and glad I did. Clear, crisp sound, and plenty of bass. Great option for someone not wanting speakers all over the house.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek looking with a great surround sound and easy to use
I would recommend this to a friend - Pros mentioned:Sound quality
Never tried one before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope the sound quality is enhanced in the 12ft ceiling room.
I would recommend this to a friend - Pros mentioned:Sound quality
Best Atmos sound for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design, and good sound quality for the price
I would recommend this to a friend
