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Customer reviews

Rating 4.2 out of 5 stars with 860 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 3.1.2-Channel Soundbar for its exceptional sound quality, particularly praising the immersive experience of Dolby Atmos. They also appreciate the easy setup process. However, some customers express concerns about the soundbar's connectivity stability, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 860 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.…........................!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound for the price would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The sound quality is very good. It's more expensive than some of the other systems we looked at but worth the higher price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in the market !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar it's the daddy of all the others out there,you get what you pay for,sound it's incredible smooth and unique,,so happy with purchase !!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best sound bar we bought so far. The dolby atmos my favorite playing a 4k movie. Only complaint is the cost. A lil cheaper would be perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has good sound but I would recommend the 9 series

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound packaged in a single piece of instrument

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good system with some minor annoyances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great price on this by buying an open box that was a fraction of the retail price. I really do like the system, but there's no easy and inexpensive way to expand it to include rear surround sound (for compatibility with 5.1 soundtracks) and the input selection is very hit and miss.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for a Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming out from this sounder is absolutely great! We also have surround speakers in our house, and I can't tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    WHAT...!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio gods have totally out did themselves on this one. Got it home and was blown away. It's by far my favorite piece of audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the sound bar with woofer and they made my living room sound like I was in a theater. Such a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several soundbars in the past and nothing compares to the sound of this one. Multiple options between shows, music, sports, ect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to have BOSE - but very expensive. This samsung delivers comparatively great sound with savings. Of course, other options are very expensive. But, I noticed some issues as well - hope they will go ahead, otherwise will return it!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      SAMKUMAR,

      Thank you for your review of this Samsung HW-K850 ATMOS Soundbar System.
      I am sorry to hear that you are experiencing issues.

      Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.


      Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
      Or tweet us at  https://twitter.com/messages/compose?recipient_id=18768513.


      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar makes a huge difference with my Samsung TV. It really brings to life the sound of every movie or sporting event! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Theater sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar the atmos Dolby is amazing. Couldnt have made a better choice. Do your family a favor and buy this for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Yamaha Audio Receiver, sub, 5 speakers with this sound bar and am not disappointed. Easy to hook up and program. Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. The synchronization with my TV was really simple. I'm getting a more profound and detail sound when I watch movies or shows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar has a great sound and clear. The base is tremendous. If you have a home theater in a room, this unit is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    disappointing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was recommended with the TV we purchased. Since we have 12ft high ceilings the sound wasn't as great as I hoped. I switched to sonus! the difference in sound quality is amazing.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this Samsung Soundbar System

      I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 3.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos® technology sounds fantastic. I would buy again.

    I would recommend this to a friend
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