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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 860 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 3.1.2-Channel Soundbar for its exceptional sound quality, particularly praising the immersive experience of Dolby Atmos. They also appreciate the easy setup process. However, some customers express concerns about the soundbar's connectivity stability, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 860 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this home teather. Sounds is perfect and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we paid extra for the higher quality soundbar. Amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleaeed with the sound quality especially for music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, just like at the movies. Clear sound

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listened to this unit in store and it sounded great with the TV/movies they had set up. Problem for me is that I also like to use it for music connected to my phone via BT. The sound quality when streaming from Spotify was only average. I returned this product and purchased a cheaper Samsung for under $300 and sound quality is just as good for a lot less cash.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung K850 Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality.
      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound bar I've heard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as the salesman turned it on I knew I was taking it home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from this device. cant beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar I have ever heard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound I've ever heard come out of asound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my living room/man cave and it sound awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds awesome. Clear sound even at high volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Fills the room like being at the theatre

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this soundbar!! Awesome Sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing suround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Atmos sound is the future of sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest thing to set up and the sound it great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this soundbar to go with our Samsung TV purchase. We love it. We watch alot of movies and it's great for movies. It has a lot of sound choices, I'm sure we don't even know it's full capacity yet. It's a little tall because we have our TV up on 2 cabinets, so we had to put it behind the TV, but there's enough clearance to be heard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Impressive bass. Worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the Dolby Atmos sounds much better on the HW-K950. I had this system for a few weeks and then decided to upgrade to the HW-K950, its much fuller sounding with the extra speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a awesome quality sound system in your home, this is one to consider. Also with 2 360 speakers it makes a awesome surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for some great sound look no further!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First Disappointing Samsung Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several Samsung smartphones, tvs and a refrigerator and have always been satisfied. I decided to upgrade our living room system before Christmas when the stuff is on sale. Bought a Samsung 4K 60" 8000 series tv, this soundbar and a 8500 blu-ray player and some high end hdmi cables. The soundbar demo in the store was awesome but not so much at home. The pair/status leds on the woofer are on the back where you can't see them. There is no indication led on the soundbar, just the display. After setting it up, it started to turn itself on at random. Eerie to look over and see the HELLO lighting up and no one is turning it on! While it was on, it would display "Network Connected" at random and emit a tone that was distracting. Finally, one function on the remote didn't work. I contacted Samsung by email and they responded with a bunch of stuff to check with the last step "repair". For $900(on sale) and brand new, I wasn't fooling with it so I took it back and traded it in for the LG LAS950M which was $1000 with a $200 gift card so I actually made $100 in the trade. The LG woofer and soundbar have leds on the front and the wife thinks it looks and sounds much better that the Samsung even though it doesn't have the Dolby Atmos but is 7.1 channel.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Good2Go:

      Thank you for your review of this Samsung Soundbar.

      I am sorry to hear that you had issues with this model and have returned it.

      Should you ever decide to give Samsung another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

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