Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Clear Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good purchase both cost wise and product. Worth it compared to other systems
I would recommend this to a friendGood sound bar at a reasonable price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has worked great for us, and it was very reasonably priced.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bad thing have to turn on spratly from tv other wise good to have.
I would recommend this to a friendGreat overall sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes movies so real it's a stylish system . Fits with new home theater
I would recommend this to a friendA great quality soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a clearer sound then most brands. Definitely would recommend to others.
I would recommend this to a friendWow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What..! We can’t believe our ears. Great big sound from a little package.
I would recommend this to a friendSound is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the wireless aspect but just couldn’t fill the room with enough sound
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Davey,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound quality.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
There is also an optional rear speaker kit SWA-8500S that can be added to the system to create a fuller, surround sound environment.
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Pretty good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, good sound, good price. Great for what we needed it for.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm thoroughly enjoying the sound bar with back speakers. The 3.1 has better sound then the 2.1. I'd recommend this do everybody.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound barEasy to install the Bluetooth connection on the sub woofer is a great feature really makes the picture come alive
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sound Bar Speakers are amazing. They give you feeling as if you are at the movies. The quality of the sound is really good!
I would recommend this to a friendFair sound production.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the sound bar because the quality of sound was fair at best.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Oldstud,
Thank you for your review of this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with it.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Simply copy & paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Best purchase I ever made
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality great product easy to use I just can’t find any negatives about this sound we! HIGHLY RECCOMEND
I would recommend this to a friendExcellent sound system
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man cave is complete with this sound system. Love using the Dolby Atmos. Sports & movies....doesn’t get better.
I would recommend this to a friendGreat soundbar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is a great sound system for sports, tv shows, movies etc. It has many sound options and doesn't break the budget.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the product it’s an amazing product with no complaints
I would recommend this to a friendGood sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar. Mounts to the wall without needing a mounting bracket. Sub could hit a little harder, but otherwise good system.
I would recommend this to a friendverry pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality product goes well with my Samsung tv and has plenty of power.
I would recommend this to a friendVery nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is excellent for my condo. The main room is 30 x 20 sq ft and it sends sound evenly across all points of the room.
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good clean sound... I added the Samsung surround sound speakers which are mounted behind my couch which gives it the finishing touch
I would recommend this to a friend