Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Best Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kinda hard to let go my old surround sound system but this sound bar is the best thing that was created! Highly recommend!
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar is great. Great treble and bass. Love it!
I would recommend this to a friendGreat Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. It gets really loud. I recommend this product to anyone.
I would recommend this to a friendGot to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It requires very minimal skill to install and sync with your TV. It delivers awesome sound. Features are there at your fingertip.
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this brand and it works well with my tv. I would recommend.
I would recommend this to a friendi liked the part of surround speaker & wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old Phillips wired system 17 years old Price was right
I would recommend this to a friendGreat speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our speaker setup that we ourchased in late December - always good product at Beat Buy and good sales people.
I would recommend this to a friendThe sound bar helps project sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar really makes the sound better. My husband is very hard of hearing and the sound bar helps project the sound.
I would recommend this to a friendSimple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker system where a simple easy system is needed.
I would recommend this to a friendMovie Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar adds a lot to my TV watching. I just wish I could add one to my other TV.
I would recommend this to a friendGreat sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is easy to set up and run! The sound quality it good!
I would recommend this to a friendNot bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad soundbar. Only issue I would say, is that it's too thick.
I would recommend this to a friendGreat after a reboot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first set this up the sub didn’t work that well. After reading online how to repair it and set it up it sounds great!
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My parents have a hard time with hearing the tv of people speaking . This sound bar gives the extra clarity and they love it
I would recommend this to a friendDid not sound any better than tv speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to do some research from the newspaper insert but ran out of time. I just chose one that was middle of road. My son took my insert to school with him. Not that this item is bad, I just think I would have spent more with more information. Salespeople in store were very noncommittal.
No, I would not recommend this to a friend- Cons mentioned:Bass, Volume
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this due to my Samsung TVs being great. The volume wasn’t all that great and the sub was extremely disappointing. At max it was barely there. Returned same day.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .stilljastr,
Thank you for your review of this Samsung HW-M550 Soundbar System
I am sorry to hear that it did not work out for you.
Your feedback about the sub-woofer performance is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable via Facebook Messenger at: http://m.me/samsungsupport, or via Twitter at https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.
-Samsung Ambassador
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers provide great sound for vocals and bass when playing music
I would recommend this to a friendGreat sound, very immersive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad set up for an apartment, or smaller room. Would recommend for anyone who can’t support a 5.1 system
I would recommend this to a friendGood sound and easy hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a very good sounding bass box that can be turned off on the remove. Works flawlessly. Very happy with this purchase.
I would recommend this to a friendvery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound enhancement is quite good and the bas isn't overpowering
I would recommend this to a friend
