Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great picture and is insanely easy to use. We went from a dumb tv to this smart tv, so there was some learning involved.
I would recommend this to a friendGreat speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is very clear for movies. And sounds nice with music.
I would recommend this to a friendGood so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the voice is muffeled. But my husband really likes it.
I would recommend this to a friendGreat addition to my new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound system. Great addition to my new TV with a much better sound. Highly recommend, won't be disappointed.
I would recommend this to a friendReally good performance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and 12 Samsung r3 speakers so far and they all work through the Samsung Multiroom app.
I would recommend this to a friendGreat sound for what you are watching.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can pick different sound choice for movie, music, news
I would recommend this to a friendExcelleny soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Sound bar. It performs as expected. Only this is I wish it had another hdmi input. Not a big deal really.
I would recommend this to a friendGREAT SOUND BAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAS DEDICATED CENTER CHANNEL SPEAKER HENCE THE 3.1 IT REALLY HELPS HEAR THE VOCALS. THIS IS A BIG UPGRADE COMPARED TO MY K450
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman explained the difference between the 2.1 and 3.1 which made a big difference. Very happy with my purchase!
I would recommend this to a friendGreat but hard to connect to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound but not enough instructions to help you hook it up. Honestly don't know how we ended up connecting it but we did
No, I would not recommend this to a friendEasy to plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer is linked automatically and the out ports works great.
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy hook up with HDMI to control both Samsung TV and Samsung 3.1 Sound Bar with the Samsung One Remote.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system wirk very good i like it . Will recommend to my friend
I would recommend this to a friendnot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend not any better sound quality than the Vizio TV
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .rj52565,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Nice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is compact and de power is enough for a small room
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung sound bar. It makes it so much easier for me to hear the voices during some of the shows. Well worth it.
I would recommend this to a friendGREAT SOUND FOR THE VALUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AFTER BEING VERY NEGATIVE WHEN IT COMES TO WIRELESS PRODUCTS I WAS IMPRESSED BY THIS COMPONENTS PERFORMANCE.
I would recommend this to a friendRecommend reading reviews first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar does not give as much sound as I imagined. I would recommend doing your research on other products before purchasing. I also experienced difficulty connecting to my television and spent about 45 minutes on the line with a great Geek Squad associate who helped resolve the issue.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Butterfly,
Thank you for purchasing this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound great, good buy for the money would buy another one if needed
I would recommend this to a friendit's great. I plugged it in and it works!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good choice for me. I don't need the most high tech, but I like nice things and this is exactly what I wanted!
I would recommend this to a friend