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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,801 reviews
  • Rated 3 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung 3.1 based on general satisfaction by others. However, I returning the sound bar for another. I have an LG OLED tv and the Samsung does not interface directly with the LG. Must use two remotes. No on screen ability to see volume etc. Also the volume and the woofer seem to be quite limited. The bass has only 6 settings. I gave it 3 stars because some of the problem was installation and probably some operator error.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy setup Use this for our bedroom and it is truly way better than the tv speakers

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Can't watch TV without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference was incredible. Anytime I hear audio from the tv I cringe because it sounds like a tin can. I waited many years before purchasing a sound bar and I definitely regret it. This sound bar looks sleek sitting in front of my Samsung tv and is not obtrusive. I love how the subwoofer is wireless! Setup was beyond easy becuause it connects via Bluetooth. It also has other connectors included if you don't want Bluetooth. I hooked up my vinyl player to the aux input and it sounds great.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Subwoofer weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Soundbar itself has incredible sound and lots of connectivity. The sub-woofer on the other hand can barely be heard. I had to purchase an additional set of speakers with a subwoofer to get that true bass. In hind sight would have rather just purchased the sound bar without the subwoofer and added to it later. Beyond the return period so I am stuck

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      3434,

      Thank you for your review of the Samsung HW-M550 Audio Soundbar. I am sorry to hear that you are not satisfied with the bass sound quality.

      Have you tried the dedicated Subwoofer level control on your remote?
      The button is labeled “WOOFER”, and is located to the right of the Volume button.
      Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
      Pressing the button will revert the subwoofer volume to level 0.

      I hope this helps to make your audio experience more enjoyable. For further assistance on sound adjustment, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar was a great purchase. Easy to assemble, sound is awesome, excellent price. Couldn't ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Big Sound From a Small Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to downsize from a receiver and 5 individual speakers, we went with this Samsung soundbar and are very pleased. Make no mistake, it will not replace a home theater, but it delivers clear sound and more importantly clear voices, when you’re not watching Black Panther, Star Wars, etc. The subwoofer does a good job filling in the bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an existing soundbar because it allows the use of wireless rear speakers. I am holding off purchasing the rear speakers for now because my setup with the soundbar alone sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been connected for 1 day so I don't have too much experience with it. I love the sound quality and I don't have to deal with a bunch of wires/speakers. It needs better set up instructions. I ended up paying for someone to install because I couldn't get it to work. Ended up it was my tv aux. port that wasn't working- I thought I set it up wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something more than the basic 2.1 channel soundbar but did not want to spend too much. This 3.1 soundbar has a great sound quality though the woofer sound could have been better. You can always enhance this soundbar to 5.1 channel by adding wireless speakers from samsung those are compatible to this soundbar but are being sold separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this bar because it enhances speech. Having difficulty hearing, it helps distinguish words so listening is more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound system for all types of TV viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today's flat-screen televisions have such small speakers that I needed something that projected the sound at me. This is a great system. When I watch sports, it sounds like I'm in the stadium or arena.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This sound bar is easy to get set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is easy to set up but the directions are complicated to get the Woofer to work properly. It is a bluetooth operated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value and solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good value. Not high end capability, but at the price hard to beat value. Good sound for large room with high ceilings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as a gift. Only tested it in the store. The bet buy geek said he owned the same one... a line or not I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is beyond belief. Worth the money for sure. Easy to set up and connected perfectly with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers, easy set up. Decent price. Listen to the products in the store and buy what works best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW! Didn't expect it to be this great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stopped by the TV department to view the "wall of TVs" and asked the employee if they had any soundbars that he would recommend. We weren't really expecting to purchase one but after showing usseveral versions, we couldn't wait to purchase this one. It's just short of "blowing us out of the seats". Settings are fantastic and intuitive and it really sends out great sound. And on top of that, it was a great price. We're always very happy with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection make the set easy and clean, but not as loud as my old surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my living room and I fell in love with its performance. I then decided to buy a second unit for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I read on line about the product. The geek squad install was fast, complete, and early. I am hearing impaired and was pleased with the rear speakers and woofer. Simple to operate.

    I would recommend this to a friend
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