Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Great product for price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra $ for the 3.1 vs 2.1 system. Center channel sound is clear and balanced with the full surround sound setup. Easy setup. Sounds great with music as well.
I would recommend this to a friendGreat sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my wife and the sound quality and bass response has been aswesome
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't too sure about a sound bar, but this was a good choice. The sound delivers just what I wanted.
I would recommend this to a friendGreat buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will enchance the TV sound experience. Great match if connected to a Samsung TV because of one connect.
I would recommend this to a friendGreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker system, especially if you have a hard time hearing people talk in movies or shows. It can bring their voices to the fore front.
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking soundbar with good sound. The remote is sleek and easy to use and the inputs are all there. HDMI in and out, optical in, 3.5 mm in and usb in.
I would recommend this to a friend- Cons mentioned:Connectivity
works fine when I can activate unit (turn on)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have to pull the unit out to make connection. otherwise it works fine.
I would recommend this to a friendBrand response from MrSamsung
Posted .Kate,
Thank you for your review of this Samsung HW-M550 Soundbar System.
I am sorry to hear that you are experiencing connection issue.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
A must but with a big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A sound bar is a must buy with the new TVs. Crystal clear dialogue and booming bass when is needed. Definitely would not be the same experience without the sound bar
I would recommend this to a friendGood soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely helps with higher pitched sounds but wish you could control the subwoofer separately.
I would recommend this to a friendsamsung soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great from an apartment or closed livingroom. easy to install and very easy to use. we loved it and would buy it againg. it seats right under my samsung 65'' tv.
I would recommend this to a friendGreat sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have this hooked to our new Samsung tv and the quality of sound is great! Would highly recommend!
I would recommend this to a friendNice subtle sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice subtle sound. Intermediate skill to set up. Wireless woofer makes it easy to place for best sound.
I would recommend this to a friendNice surround sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect for a regular sized living room. You want to put the subwoofer near the seating area.
I would recommend this to a friendClear sound zero bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and sub have zero bass! Returned and got the Polk magnify mini system. Worlds better!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Stevej929,
Thank you for your review of this Samsung HW-M550 Soundbar System
I am sorry to hear that you were not completely satisfied with its sound performance.
Your feedback about the bass sound is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.
-Samsung Ambassador
Good Speaker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hear dialogue without having to turn the volume down and up constantly because of action scenes.
I would recommend this to a friendAmazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a wonderful price. Amazing sound produced
I would recommend this to a friendExcellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the sound boost this added to our Samsung TV. It was very easy to connect, and we found that it was a very good quality for the price.
I would recommend this to a friendExcellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of a Samsung soundbar. It is great for the space and sound it produces for the price point. Great addition to my basement Samsung TV.
I would recommend this to a friend- Cons mentioned:Bass, Volume
Poor Volume and Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We judt purchased a 70” samsung tv do we thought the pairing of this soundbar would be a no brainer. Boy was I wrong. The volume never got anything near loud and the subwoofer was horrible. We returned to get another brand
No, I would not recommend this to a friend Good but wish it were louder
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With certain devices it’s not as loud as I’d like, especially from Charter cable
I would recommend this to a friend
