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87%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      MrSamsung 

      June 29, 2017

      DavidJr

      Thank you for purchasing this Samsung Sound+ Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality, and are having issue with passing HDR through the soundbar.

      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      June 29, 2017

      Techuser

      Thank you for purchasing this Samsung Sound+ Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality, and have experienced audio dropping issue.

      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      June 23, 2017

      StephenS

      Thank you for your review on this Samsung MS650 Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality.
      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung